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Blog » User Profile: Stay Better VacationsHow do you get your reviews on OwnerRez to publish on Google? I've never had it properly explained to me. (Posted May 24, 2023 2:47 PM) |
May 24, 2023 2:47 PM |
General Chat » OwnerRez help seems to be sliding downward latelyI see. Thanks for that explanation. Makes sense. I know you guys are doing your best! (Posted May 2, 2023 5:00 PM) |
May 2, 2023 5:00 PM |
General Chat » OwnerRez help seems to be sliding downward latelyThanks, Ken. I suspected it had to do with as you describe. I do wonder, however, why I got a reply (but not answer resolving the question) to a ticket I created yesterday afternoon, but not to m… (Posted May 2, 2023 4:38 PM) |
May 2, 2023 4:38 PM |
General Chat » OwnerRez help seems to be sliding downward latelyWhen OwnerRez help was basically just Ken, I was always amazed and appreciative at how quickly he'd respond. Now that there are more staff on the help team, I am experiencing replies to be more slow … (Posted May 2, 2023 4:30 PM) |
May 2, 2023 4:30 PM |
Feature Requests » Quote Email/SMS/Channel TriggersThis request seems to be the same as this one: Trigger to send follow up to unbooked quoted inquiries https://www.ownerrez.com/forums/requests/trigger-to-send-follow-up-to-unbooked-quoted-inq… (Posted Apr 27, 2023 2:56 PM) |
Apr 27, 2023 2:56 PM |
Feature Requests » Trigger to send follow up to unbooked quoted inquiriesI just made another feature request which is related but not exactly the same feature, but maybe should be incorporated into one feature. What do you think? https://www.ownerrez.com/forums/reques… (Posted Apr 27, 2023 2:51 PM) |
Apr 27, 2023 2:51 PM |
Feature Requests » Abandoned Booking Tracking/Recovery/ResponseI have no way of knowing if a potential guest has come onto my website to book and then abandoned the booking, and it could be for one or more of several reasons. So I find it essential to be able to… (Posted Apr 27, 2023 2:50 PM) |
Apr 27, 2023 2:50 PM |
Blog » We do not share users' contact information (ie. marketing lists) with third-party apps or partners. Ever.I did, upon your suggestion. Waiting for a reply. (Posted Apr 20, 2023 1:28 AM) |
Apr 20, 2023 1:28 AM |
Blog » We do not share users' contact information (ie. marketing lists) with third-party apps or partners. Ever.So was BnB Finder being dishonest when they said in their email to me today that they have a connection with OwnerRez? (Posted Apr 19, 2023 5:14 PM) |
Apr 19, 2023 5:14 PM |
Blog » Enhanced Guest and Booking Imports, LQA Additions, and SMS Messaging Refinements!Additional multiple phone numbers, email addresses and mailing addresses that guests enter at various times throughout the booking, payment and rental agreement processes. Only one of each is exporta… (Posted Apr 3, 2023 12:44 PM) |
Apr 3, 2023 12:44 PM |
Blog » Enhanced Guest and Booking Imports, LQA Additions, and SMS Messaging Refinements!It's unfortunate that all the contact fields are still not exporting. (Posted Apr 1, 2023 1:05 AM) |
Apr 1, 2023 1:05 AM |
Feature Requests » Add field for guest nicknameI'm surprised nobody else is upvoting this one. When guests use their middle names or nicknames instead of their first names, like me, I want all my messaging to address them by that name. Especially… (Posted Mar 22, 2023 2:27 AM) |
Mar 22, 2023 2:27 AM |
Feature Requests » Allow "Limit One Use Per Person" for Discount CodesI would expand this to also allow only guests or inquiries with certain tags or conditions, such as a prior guest, if not already available. by Charlie S (/forums/users/347378947) – Feb 28, 2023 2:… (Posted Mar 22, 2023 2:23 AM) |
Mar 22, 2023 2:23 AM |
Feature Requests » Google Vacation Rentals Connectivity PartnerI can't tell if I requested to be added to the Beta group long before or not, but I would like to be if not. Meantime, I found my property on Google Vacation Rentals, and see that they are being … (Posted Mar 22, 2023 2:19 AM) |
Mar 22, 2023 2:19 AM |
Feature Requests » Google Vacation Rentals Connectivity PartnerPlease add me to your beta test group, Ken. Thanks! (Posted Dec 6, 2022 12:23 PM) |
Dec 6, 2022 12:23 PM |
Feature Requests » Schlage EncodeThis Yonomi API being part of Schlage makes it seem it could be the technology for OR to integrate with. (Posted Nov 30, 2022 8:57 AM) |
Nov 30, 2022 8:57 AM |
Feature Requests » Add Time to Scheduled EmailsHi Paul, what is the different mechanism that supports sending ad hoc messages at scheduled times? I very much would like to access that. Thanks! (Posted Oct 28, 2022 2:07 AM) |
Oct 28, 2022 2:07 AM |
Feature Requests » Add field for guest nicknamePlease add a field for guest nickname. A high percentage of guests have nicknames, and it would be good to be able to call them by those in messages. (Posted Oct 23, 2022 8:23 PM) |
Oct 23, 2022 8:23 PM |
General Help and Questions » Incentives to offer guests when using dynamic pricing?I've got a bit of a conundrum. I use PriceLabs for dynamic pricing, and so offering a discount on booking to incentivize past or select new guests to book direct, particularly when it's slow, seems l… (Posted Oct 18, 2022 5:28 PM) |
Oct 18, 2022 5:28 PM |
Feature Requests » Allow exceptions to gap night and minimum or maximum night rules on specific dates basesYes! (Posted Aug 29, 2022 2:27 PM) |
Aug 29, 2022 2:27 PM |