|
That's because messages within 30 days of a past sales interaction are considered to be related to that sales interaction, and thus are not spam or marketing. Allowing emails longer than that would …
(Posted Jul 3, 2023 12:53 PM)
|
Jul 3, 2023 12:53 PM |
|
It's because we found that, when we tried including the entire message in the email, folks would just reply to the email, which doesn't work.
By requiring you to click the link to go to the websi…
(Posted Jul 3, 2023 12:51 PM)
|
Jul 3, 2023 12:51 PM |
|
First for us - please write in to the Helpdesk identifying the booking and with whatever information you have regarding the problem, so we can investigate.
(Posted Jul 2, 2023 10:36 PM)
|
Jul 2, 2023 10:36 PM |
|
If you are having issues with the Nofie integration, please write in to the Helpdesk with a clear description of the problem, so we can investigate and assist.
(Posted Jul 2, 2023 10:35 PM)
|
Jul 2, 2023 10:35 PM |
|
Yep, Vrbo completely changed their property display... right before the holiday weekend. :-/ We'll be working to fix the import system ASAP.
(Posted Jul 1, 2023 9:17 PM)
|
Jul 1, 2023 9:17 PM |
|
Not sure why you couldn't do that already? Create a property-level custom Field Code {TRASHDAY} and use that in your email messages liked "The trash is picked up on {TRASHDAY}." Then, for each of y…
(Posted Jul 1, 2023 9:15 PM)
|
Jul 1, 2023 9:15 PM |
|
Nofie does appear to be largely US at present.
Generally, when you establish a new connection it's a good idea to wait overnight to see if it finished syncing. If it does not, please reach out t…
(Posted Jul 1, 2023 9:11 PM)
|
Jul 1, 2023 9:11 PM |
|
Please write in to the Helpdesk with specific examples and screenshots, so we can investigate. There are many possible reasons for this, such as Spot Rates or using a dynamic pricing system.
(Posted Jul 1, 2023 3:38 PM)
|
Jul 1, 2023 3:38 PM |
|
Yes, this is an obvious need, and it's planned, but, it's more complicated than you might suppose, so no ETA.
(Posted Jun 30, 2023 4:34 PM)
|
Jun 30, 2023 4:34 PM |
|
Let me clarify this a bit.
For this year, we are indeed still planning to release what might best be termed report customizations. In other words, not creating your own whole new reports complet…
(Posted Jun 23, 2023 2:13 PM)
|
Jun 23, 2023 2:13 PM |
|
The devs agree with you, so, it shall be done.
(Posted Jun 22, 2023 8:23 PM)
|
Jun 22, 2023 8:23 PM |
|
As you've noted, it's not possible to create a quote (or a booking) that covers more than one OwnerRez property. Because of the fundamental design of not just OwnerRez, but most of the listing chann…
(Posted Jun 22, 2023 11:41 AM)
|
Jun 22, 2023 11:41 AM |
|
We have to reset your Hosted Website to the multiple-property format - just write in to the Helpdesk and we can take care of this for you.
(Posted Jun 21, 2023 7:37 PM)
|
Jun 21, 2023 7:37 PM |
|
It's a single pixel for tracking - there's nothing visible for anyone to see, blind or otherwise.
(Posted Jun 21, 2023 4:06 PM)
|
Jun 21, 2023 4:06 PM |
|
Your observations are correct, depending on how you use Turno.
If you are just using it to communicate with your own cleaners, then, yes, Turno has no control or financial involvement with them o…
(Posted Jun 21, 2023 2:37 PM)
|
Jun 21, 2023 2:37 PM |
|
Yes, this is scheduled for later this year.
(Posted Jun 20, 2023 9:23 PM)
|
Jun 20, 2023 9:23 PM |
|
I've moved this thread as requested.
Yes, we've often talked about hiring a UI expert. The problem is that that alone wouldn't do much good - we'd also need one or two dedicated devs to work wit…
(Posted Jun 20, 2023 3:15 PM)
|
Jun 20, 2023 3:15 PM |
|
[This topic has been closed as a duplicate of another topic ( Trigger Booking Field Criteria - Check In Check Out Non Standard Time (/forums/requests/trigger-booking-field-criteria-check-in-check-o…
(Posted Jun 17, 2023 12:21 PM)
|
Jun 17, 2023 12:21 PM |
|
[Another topic was closed as a duplicate of this topic ( Early Arrival Late Checkout Trigger (/forums/requests/early-arrival-late-checkout-trigger) )]
(Posted Jun 17, 2023 12:21 PM)
|
Jun 17, 2023 12:21 PM |
|
[This topic has been closed as a duplicate of another topic ( Trigger Booking Field Criteria - Check In Check Out Non Standard Time (/forums/requests/trigger-booking-field-criteria-check-in-check-o…
(Posted Jun 17, 2023 12:21 PM)
|
Jun 17, 2023 12:21 PM |
