Topic | Posted |
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General Help and Questions » Blocking weekends in a mutual propertyAt present, there is not. You could probably hack a solution though: just make the weekend rates for the individual units something crazy high so nobody will book them. Or for that matter, just … (Posted Aug 22, 2022 11:01 AM) |
Aug 22, 2022 11:01 AM |
General Help and Questions » Blocking weekends in a mutual propertyIf you're using our Mutual Block feature: https://www.ownerrez.com/support/articles/combined-properties-blockoff-lockoff https://www.ownerrez.com/support/articles/combined-properties-blockoff-loc… (Posted Aug 18, 2022 2:55 PM) |
Aug 18, 2022 2:55 PM |
General Help and Questions » How often does Ownerrez sync with Airbnb and Vrbo via API integration?Airbnb syncs near-instantly. Vrbo, it depends - calendar updates are within a few minutes, but photo updates can take overnight. It can take a few days for a new Vrbo API integration to fully sh… (Posted Aug 16, 2022 7:42 PM) |
Aug 16, 2022 7:42 PM |
General Help and Questions » Summary page for contracts/depositsNot exactly, but, you can go to the main Bookings display screen, choose List view, and use the Filters to find bookings that have/have not signed the contract, provided a credit card, etc. (Posted Aug 16, 2022 2:47 PM) |
Aug 16, 2022 2:47 PM |
General Help and Questions » Coupon code / pay by check discountHmm. Please write in to the Helpdesk with a specific example of a booking that didn't work as expected. (Posted Aug 16, 2022 2:37 PM) |
Aug 16, 2022 2:37 PM |
General Help and Questions » Coupon code / pay by check discountI don't believe so, but, don't you yourself have to apply the discount for payments by check or Zelle, so you could enforce the restriction yourself? (Posted Aug 15, 2022 8:28 PM) |
Aug 15, 2022 8:28 PM |
General Help and Questions » Calendar Sync Partially ObstructedYeah, I'm confused... But, I think that what you really want here is our Mutual Blocking configuration: https://www.ownerrez.com/support/articles/combined-properties-blockoff-lockoff https://www… (Posted Aug 15, 2022 2:31 PM) |
Aug 15, 2022 2:31 PM |
Feature Requests » Add a picklist option when creating a custom field.Can you describe in more detail what you're after, and how you'd use it? Are you imaging just a dropdown with predefined entries to select from? (Posted Aug 11, 2022 9:18 PM) |
Aug 11, 2022 9:18 PM |
General Help and Questions » Will Vrbo API integration force me to switch from Vrbo annual subscription to pay-per-booking?No, normally going to the API will not force the switch to PPB, even though it sounds like it will. But if it does, you can just call up Vrbo IPM tech support and get them to put you back, if you we… (Posted Aug 11, 2022 5:43 PM) |
Aug 11, 2022 5:43 PM |
Feature Requests » Can steps be combined for deleting an inquiry/quote/contact?The system is not designed for you to delete this data, it's intended to preserve it. So, no, we don't want to streamline this. (Posted Aug 10, 2022 10:25 AM) |
Aug 10, 2022 10:25 AM |
General Help and Questions » listing renters in RAThere's an extended discussion of how to do that over here: https://www.ownerrez.com/forums/requests/template-fields-for-agreement-info-guest-needs-to-add https://www.ownerrez.com/forums/requests… (Posted Aug 8, 2022 2:26 PM) |
Aug 8, 2022 2:26 PM |
Feature Requests » Booking.com payment problemsDori, For this particular case, you could leave the card mode as automatic and let the missing card emails go out for property B. Or, you could leave the card mode automatic, but turn off the mis… (Posted Aug 8, 2022 1:23 PM) |
Aug 8, 2022 1:23 PM |
Feature Requests » Full API sync with BreezewayI'm not sure what you've heard, but your description is not accurate. The OwnerRez API does indeed support two-way syncing. We already have an integration with Duve: https://www.ownerrez.com… (Posted Aug 8, 2022 10:31 AM) |
Aug 8, 2022 10:31 AM |
Feature Requests » Longer booking window for Direct Booking Guests??? (Give repeat/direct booking guests the ability to cherry pick dates)This is already possible, via several different methods: 1. You can set a specific Booking Window in the API Settings for each individual channel, which will override your Property Rules settings… (Posted Aug 6, 2022 4:49 PM) |
Aug 6, 2022 4:49 PM |
General Help and Questions » Block-off dates show "booked" on calendar widgetNo, and this is intentional - you don't want it publicly known what dates are actually occupied by a guest, vs blocked for some other reason. That's tempting to thieves. (Posted Aug 6, 2022 1:53 PM) |
Aug 6, 2022 1:53 PM |
General Help and Questions » Check Out time not displaying properlyPlease write in to the Helpdesk with a specific example and we'll take a look. (Posted Aug 4, 2022 10:48 PM) |
Aug 4, 2022 10:48 PM |
Feature Requests » Allow exceptions to gap night and minimum or maximum night rules on specific dates basesThis is already planned to be added. (Posted Aug 4, 2022 11:53 AM) |
Aug 4, 2022 11:53 AM |
General Help and Questions » Airbnb "special offer" problemsPlease send this in to the Helpdesk, along with the booking and/or inquiry number. (Posted Aug 3, 2022 10:38 PM) |
Aug 3, 2022 10:38 PM |
General Help and Questions » Default RatesThese support docs and videos may be helpful: https://www.ownerrez.com/support/articles/rates-overview-video https://www.ownerrez.com/support/articles/rates-overview-video https://www.ownerre… (Posted Aug 3, 2022 9:52 PM) |
Aug 3, 2022 9:52 PM |
General Help and Questions » Check Out time not displaying properlyAirbnb in particular only allows round hours for checkin/checkout times. (Posted Aug 3, 2022 7:35 PM) |
Aug 3, 2022 7:35 PM |