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I couldn't help replying, as I'm fascinated by this discussion and watching it closely. Let me note that I am speaking personally, and not expressing an official view of OwnerRez.
"If I sent you…
(Posted Jun 21, 2022 10:51 AM)
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Jun 21, 2022 10:51 AM |
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That's not something that we would control from the OwnerRez end, but, enough information is available via our API to ResortCleaning for them to be able to make this distinction. I'd recommend reach…
(Posted Jun 18, 2022 11:46 PM)
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Jun 18, 2022 11:46 PM |
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This is of course technically possible, but, I'm not sure how useful it is to have that in OwnerRez. Wouldn't it be more flexible to use a tool like Dropbox?
(Posted Jun 17, 2022 11:54 AM)
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Jun 17, 2022 11:54 AM |
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Please write in to the Helpdesk with specific examples including screenshots and URLs detailing what is wrong, so we can investigate.
(Posted Jun 16, 2022 6:07 PM)
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Jun 16, 2022 6:07 PM |
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Sounds like there may be an issue with an Xfinity router configuration. Do you have specific examples you can send in to the Helpdesk to examine?
(Posted Jun 15, 2022 1:55 PM)
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Jun 15, 2022 1:55 PM |
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Listing channels only enforce the min-nights setting on the day of arrival, not whatever might be set on any other days during the duration of the stay.
(Posted Jun 14, 2022 4:17 PM)
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Jun 14, 2022 4:17 PM |
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Yes, there are templates you can select from - it only takes 5 minutes to set up a Hosted Website. The whole purpose is to be fast and simple for folks who know nothing about creating a website. :-)…
(Posted Jun 8, 2022 5:53 PM)
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Jun 8, 2022 5:53 PM |
General Help and Questions » Set up help
Certainly!
You can find a good general-overview video of what OwnerRez can do here:
https://www.ownerrez.com/support/articles/overview-a-bird-s-eye-view https://www.ownerrez.com/support/artic…
(Posted Jun 8, 2022 5:10 PM)
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Jun 8, 2022 5:10 PM |
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The most common cause of this, is, if you have not yet imported the matching Channel Bridge data for the Bookings. If this isn't the cause, please write in to the Helpdesk with specific examples of …
(Posted Jun 8, 2022 1:54 PM)
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Jun 8, 2022 1:54 PM |
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There can be many reasons; the most likely is that your APIs are not connected/active. Please write in to the Helpdesk with specifics so we can investigate.
(Posted Jun 7, 2022 10:50 AM)
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Jun 7, 2022 10:50 AM |
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Not that we're aware of, but, you could reach out to Operto to double-check.
(Posted Jun 6, 2022 12:49 PM)
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Jun 6, 2022 12:49 PM |
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There isn't a way to manually set a priority, but, the season that is shorter and more specific (i.e. not repeating) is what will have priority.
(Posted Jun 4, 2022 8:59 PM)
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Jun 4, 2022 8:59 PM |
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Unfortunately, at present there is no feature to reset the triggers. We're looking into it, but it's more complex then you might expect to make it work in a sensible way.
(Posted Jun 2, 2022 11:29 AM)
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Jun 2, 2022 11:29 AM |
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Vrbo will charge service fees on the higher of the original or modified total.
(Posted Jun 2, 2022 11:09 AM)
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Jun 2, 2022 11:09 AM |
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Use the main Booking screen, List view, and in the Filters you can search by whether they have TI.
(Posted May 31, 2022 7:20 PM)
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May 31, 2022 7:20 PM |
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We just added what I think is what you're looking for:
https://www.ownerrez.com/support/articles/portal-going-live https://www.ownerrez.com/support/articles/portal-going-live
(Posted May 30, 2022 3:25 PM)
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May 30, 2022 3:25 PM |
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Unfortunately, at present OwnerRez doesn't have functionality for that. However, most email clients have the ability to set up a filter to detect emails of a particular type and forward them onwards…
(Posted May 27, 2022 5:29 PM)
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May 27, 2022 5:29 PM |
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There's a checkbox grid at the very bottom of the screen.
(Posted May 27, 2022 12:34 PM)
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May 27, 2022 12:34 PM |
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It's an option in the Action dropdown button. But as noted, with Vrbo it's not "sync now", and there is no situation where it should be regularly used. It's only there for debugging and clearing er…
(Posted May 26, 2022 12:14 PM)
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May 26, 2022 12:14 PM |
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That sounds like you're looking for our optional paid ProConnect setup service:
https://www.ownerrez.com/support/articles/proconnect-setup-overview https://www.ownerrez.com/support/articles/proco…
(Posted May 25, 2022 7:46 PM)
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May 25, 2022 7:46 PM |
