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As you've discovered, this doesn't appear to be something that Google particularly is concerned with fixed. We'd recommend using some other calendar system, such as the one that is built into your p…
(Posted May 24, 2022 12:55 PM)
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May 24, 2022 12:55 PM |
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No, reviews can only be written against an actual Booking, not a Block.
(Posted May 23, 2022 8:37 PM)
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May 23, 2022 8:37 PM |
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This is actually an ongoing issue that comes up from time to time - at present, we aren't aware of any of our banking partners that operate in Costa Rica.
Due to the number of Costa Rican clients…
(Posted May 23, 2022 5:52 PM)
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May 23, 2022 5:52 PM |
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When using the Vrbo API connection, this countdown clock can be ignored:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-vrbo-common-issues-questions#booking-request…
(Posted May 23, 2022 2:59 PM)
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May 23, 2022 2:59 PM |
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Here are our general instructions:
https://www.ownerrez.com/support/articles/cancelling-a-booking https://www.ownerrez.com/support/articles/cancelling-a-booking
If you need more specifics, pl…
(Posted May 20, 2022 2:53 PM)
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May 20, 2022 2:53 PM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/appleiphone-app)]
(Posted May 19, 2022 1:27 PM)
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May 19, 2022 1:27 PM |
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You can do it either way, or both, as you prefer.
(Posted May 17, 2022 3:31 PM)
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May 17, 2022 3:31 PM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/cancellation-waitlist)]
(Posted May 17, 2022 10:14 AM)
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May 17, 2022 10:14 AM |
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The API is what pushes rates. Since you aren't using the Vrbo API, the rates won't be pushed there automatically.
It is possible to push them manually using Channel Bridge:
https://www.owner…
(Posted May 16, 2022 6:00 PM)
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May 16, 2022 6:00 PM |
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That booking does not have the Vrbo booking number (starting with HA-) which is why Channel Bridge isn't matching it up.
You should be able to find that number in your Vrbo control panel. Then y…
(Posted May 16, 2022 2:44 PM)
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May 16, 2022 2:44 PM |
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This functionality is planned, most likely later this year.
(Posted May 16, 2022 2:38 PM)
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May 16, 2022 2:38 PM |
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Most of these are available in various pages in OwnerRez in the Properties area. This support doc may also be helpful:
https://www.ownerrez.com/support/articles/channel-management-api-integratio…
(Posted May 13, 2022 5:12 PM)
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May 13, 2022 5:12 PM |
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This is a known issue that can be ignored.
https://www.ownerrez.com/support/articles/channel-management-api-integrations-bookingcom-common-issues-questions#only-available-messages https://www.own…
(Posted May 11, 2022 9:59 PM)
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May 11, 2022 9:59 PM |
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OwnerRez is only able to set surcharges in channels you are connected to via API, so that answers Vrbo.
For Airbnb, there are a number of possibilities, such as, you may have set a rate adjustmen…
(Posted May 11, 2022 9:34 PM)
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May 11, 2022 9:34 PM |
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Airbnb has just confirmed to us that, indeed, this will be entirely automated using machine learning, so there will be no new settings, amenities, or other options to configure.
(Posted May 11, 2022 3:46 PM)
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May 11, 2022 3:46 PM |
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Airbnb just announced it to us as well. Their official guidance says that the new categories will be "evaluated using machine learning", which suggests that, no, there won't be any additional boxes …
(Posted May 11, 2022 12:52 PM)
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May 11, 2022 12:52 PM |
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There have been plans to integrate with Zapier, which would provide some of these capabilities, but we try not to give ETAs as software companies are infamous for not meeting them and that just annoy…
(Posted May 9, 2022 6:34 PM)
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May 9, 2022 6:34 PM |
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Yes, this is planned for the future, but no ETA at present.
(Posted May 5, 2022 5:26 PM)
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May 5, 2022 5:26 PM |
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This is planned for the future, but no ETA at present.
(Posted May 5, 2022 5:25 PM)
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May 5, 2022 5:25 PM |
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The trouble with this is that Vrbo automatically displays a draft version of your rental agreement, but they don't support this kind of flexibility. So even if OwnerRez did, your Vrbo guests would b…
(Posted May 5, 2022 1:54 PM)
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May 5, 2022 1:54 PM |
