Ken T

Joined August 2019
1707 posts
Topic

General Help and Questions » EV Charger as an amenity

It's an option under Accommodations in the Property in OwnerRez.

(Posted Oct 28, 2021 6:34 PM)

Feature Requests » NOTIFICATION IF RENTAL AGREEMENT HAS NOT BEEN SIGNED

This is already possible - simply set up an email template and trigger as a reminder to yourself: https://www.ownerrez.com/support/articles/reminder-to-myself Set it for, say, two days before arriv…

(Posted Oct 26, 2021 7:18 PM)

Feature Requests » automate channel bridge

That is what our API connections are for: https://www.ownerrez.com/support/articles/channel-management-api-integrations So, there isn't any need to automate Channel Bridge - if you want that data a…

(Posted Oct 26, 2021 7:16 PM)

Feature Requests » add a listing ranking booster feature

This is not necessary, because the listing channels got wise to these tricks, and they don't work anymore. https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common…

(Posted Oct 26, 2021 7:15 PM)

Feature Requests » Syncing Email Templates and Airbnb Templates

Yes, email does apply to all bookings, as long as you've turned on that option in your Airbnb control panel. The Airbnb tab is if you want to send messages using the Airbnb internal messaging system…

(Posted Oct 26, 2021 2:59 PM)

Introduce Yourself! » Hello from Sao Paulo - Brazil - I am new to PMS and any channel manager

Hi, glad to have you here! You may find this general setup checklist helpful: https://www.ownerrez.com/support/articles/setup-checklist

(Posted Oct 26, 2021 11:55 AM)

Feature Requests » Maybe Blocked Dates could be a different color to normal bookings

In your OwnerRez control panel, they *are* a different color. In your public calendar displays, though, you don't want them to be indicated separately - why should the whole world know how many of y…

(Posted Oct 25, 2021 3:52 PM)

General Help and Questions » SEO check. Results & how to fix them?

Not sure what you're referring to, can you provide more specific information? It may be better to do this via an email to the Helpdesk rather than a public forum.

(Posted Oct 25, 2021 11:55 AM)

Feature Requests » Schlage Encode

Not at present, but, you've made the suggestion, now let's see how many other vote for it. :-)

(Posted Oct 21, 2021 2:05 PM)

General Help and Questions » How do I update my preexisting OR-hosted website to a new domain (and retain with OR)?

One other thing you probably should do - you don't want to lose all the accumulated SEO mojo of your old domain name, even if the new one is better. So, make sure to work with your domain registrar …

(Posted Oct 21, 2021 10:43 AM)

Feature Requests » Merge Contacts in CRM

This is already possible - simply check the checkboxes on the lines of the duplicate contact entries in the list, and then click the Merge button at the top.

(Posted Oct 20, 2021 1:36 PM)

General Help and Questions » Reminder setting up a new listing - order of process

No, you have to have at least a couple of photos in order to create a valid channel listing.

(Posted Oct 20, 2021 12:00 PM)

Feature Requests » Tag Triggers

There's a sort-of workaround you could do. Create a trigger that's sent some ridiculous time before arrival, say, 300 days. Set the criteria for having that particular tag. Then, make sure to sele…

(Posted Oct 19, 2021 8:54 PM)

Feature Requests » Please add dynamic character counts in all listing fields

This isn't as simple as it sounds though, because the character counts that actually matter are *not* the characters you can see and count by hand. Depending on the field, if you're setting any form…

(Posted Oct 18, 2021 12:48 PM)

General Help and Questions » Trigger for a booking less than 1 week away

In the trigger, select the option "Try to send a missed trigger up until the booking has arrived." That should resolve the problem for all except extreme last-minute bookings.

(Posted Oct 18, 2021 11:03 AM)

General Help and Questions » Does AirBnB collect the payments?

Usually Airbnb will require you to provide banking information so they can transfer the funds to you.

(Posted Oct 18, 2021 11:02 AM)

Feature Requests » Clone a property feature

I'm confused - Duplicate does already duplicate "pictures, picture captions, all amenities, descriptions" etc. when you tell it to duplicate the listing content.

(Posted Oct 13, 2021 6:25 PM)

Feature Requests » Different cancellation policies for different periods on the same property

Unfortunately, since our custom cancellation policy system integrates with Vrbo, we're limited to what they're able to support - and, at the moment, they don't support the ability to set cancellation…

(Posted Oct 13, 2021 3:17 PM)

Feature Requests » Calendar mapping and linking with peer space

We're not familiar with that platform, but, we do offer an open API that any platform can use to connect to OwnerRez. If you have contacts there, you should suggest for them to reach out to our Help…

(Posted Oct 12, 2021 1:56 PM)

Feature Requests » Different Minimum Nights Rule for Different Channels

At present this is not planned, because it would potentially cause a great deal of confusion. What are you trying to accomplish here? You may be able to do something else to achieve the same effect…

(Posted Oct 11, 2021 7:45 PM)