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That's a good idea, but it would be a fairly significant change. It may come along down the road a bit though.
(Posted Apr 1, 2020 3:36 PM)
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Apr 1, 2020 3:36 PM |
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There isn't. But it is possible to configure the main booking display to also show open quotes, so you can readily check and see.
https://www.ownerrez.com/support/articles/main-bookings-display
(Posted Apr 1, 2020 3:35 PM)
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Apr 1, 2020 3:35 PM |
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Yes, you have doubled up on the security deposit. What you've actually done is configure a Security Deposit Hold:
https://www.ownerrez.com/support/articles/security-deposit-holds
And also a Refund…
(Posted Apr 1, 2020 3:34 PM)
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Apr 1, 2020 3:34 PM |
General Help and Questions » Booking Rules
There isn't any way to require *no* upfront payment for a booking. However, you can alter the percentage of the payment required under the Rules of the quote, and make it very small - say, 1%. That…
(Posted Mar 25, 2020 12:38 PM)
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Mar 25, 2020 12:38 PM |
General Help and Questions » widget
That sounds like the Availability/Search Widget:
https://www.ownerrez.com/support/articles/widgets#availability-property-search
(Posted Mar 25, 2020 8:12 AM)
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Mar 25, 2020 8:12 AM |
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If you use the main Bookings display, List view, filter by Cancelled, and export to Excel, that includes a column with the date it was cancelled. Does that work for you?
(Posted Mar 25, 2020 8:12 AM)
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Mar 25, 2020 8:12 AM |
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Normally the CFAR can only be purchased via OwnerRez within 2 weeks of the booking being made. Sometimes, if the guest has the basic travel insurance already, they can call the number in their insur…
(Posted Mar 25, 2020 8:11 AM)
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Mar 25, 2020 8:11 AM |
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OwnerRez changed insurance providers last November. Any policies purchased after November 18, 2019, will be with RentalGuardian, which is what the guidance mentioned above relates to.
Polices purch…
(Posted Mar 20, 2020 11:11 AM)
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Mar 20, 2020 11:11 AM |
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There isn't any way for us to display which guests have purchased travel insurance through some other source or OTA - we have no way of knowing that.
However, you can easily see which guests have pu…
(Posted Mar 19, 2020 9:54 AM)
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Mar 19, 2020 9:54 AM |
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I'm not sure how that would help. The problem is how Evolve combines bookings in their calendars, so you can't sensibly *import* them into OwnerRez.
If you can export a Google calendar into Evolve,…
(Posted Mar 19, 2020 9:53 AM)
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Mar 19, 2020 9:53 AM |
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OwnerRez is fully able to push iCal calendar feeds to any other system that is able to accept them.
https://www.ownerrez.com/support/articles/channel-management-calendar-import-export
The problem i…
(Posted Mar 17, 2020 10:34 AM)
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Mar 17, 2020 10:34 AM |
General Help and Questions » RV Rentals
If you connect up iCal syncs, they run automatically on their own to update calendars.
You might also find Mutual Blocking useful, depending on exactly what you're trying to accomplish:
https://www…
(Posted Mar 6, 2020 11:01 AM)
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Mar 6, 2020 11:01 AM |
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Right now - no. That's a very commonly requested feature, and I know the engineers have done some work in that direction. No ETA though.
(Posted Mar 6, 2020 10:37 AM)
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Mar 6, 2020 10:37 AM |
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We've made this change. Please take a look at your public rate calendar on your website, it should now not be showing rates for booked dates.
(Posted Mar 6, 2020 10:35 AM)
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Mar 6, 2020 10:35 AM |
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OwnerRez supports door lock code integration for certain types of door locks:
https://www.ownerrez.com/support/articles/integration-door-locks
If you're using this, the code would have been taken c…
(Posted Mar 6, 2020 9:35 AM)
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Mar 6, 2020 9:35 AM |
General Help and Questions » RV Rentals
Anything that is iCal compatible, you can import/export from OwnerRez using our calendars.
I'm not completely sure exactly what you're trying to do here, so you might need to create a dummy property…
(Posted Mar 6, 2020 9:00 AM)
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Mar 6, 2020 9:00 AM |
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Yes, we offer a Concierge Setup service:
https://www.ownerrez.com/support/articles/concierge-setup-overview
If you're interested in this, write in to help@ownerreservations.com and we can get thing…
(Posted Mar 5, 2020 8:05 AM)
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Mar 5, 2020 8:05 AM |
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Did you try the booking *detail* report? That doesn't include vehicle info, but it definitely has all the other things you listed.
(Posted Mar 3, 2020 11:14 AM)
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Mar 3, 2020 11:14 AM |
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Later this year, we hope... not right away I'm afraid.
(Posted Mar 3, 2020 11:13 AM)
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Mar 3, 2020 11:13 AM |
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Can you write in a support request to the Helpdesk, with the ORB number of the booking in question?
(Posted Mar 3, 2020 11:12 AM)
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Mar 3, 2020 11:12 AM |
