Ken T

Joined August 2019
1707 posts
Topic

General Help and Questions » Tax Report: Taxable & non-Taxable Charges

This would do better as a support request to the Helpdesk, since other users cannot see your bookings.

(Posted Mar 3, 2020 11:12 AM)

Feature Requests » Multiple month calendar widget: Don't display rates for nights already booked

Yes, good point. I've sent this over to the engineers.

(Posted Mar 2, 2020 12:41 PM)

Feature Requests » More accounting integrations - Zoho Books or Wave Apps?

We've thought about adding Xero, not sure about those other two. But, you can export just about everything in OwnerRez into Excel files, and most accounting systems will let you import data that way…

(Posted Mar 2, 2020 11:42 AM)

Feature Requests » Google My Business - Add to where guests posted their review.

We're keeping an eye on Google and may add more connections to them in the future. In the meantime, you can add a link to your email template where you request guests to write reviews, to your "Goog…

(Posted Mar 2, 2020 11:41 AM)

General Help and Questions » Legal Agreement - adding a multiline custom field?

Yes, that's correct - currently you can't force-create multiple entry lines for the same custom field. If you use the "rich text" field type, then that at least allows the guests to create multiple …

(Posted Mar 2, 2020 11:35 AM)

General Help and Questions » Can 1 have 2 properties share on calendar?

Yes, you can create 2 properties, each with their own listings and calendar. Use Mutual Blocking to make sure the calendars are both correctly blocked between them: https://www.ownerrez.com/support…

(Posted Feb 29, 2020 10:51 AM)

General Help and Questions » Lois Arrehea

That depends on the type of booking. If it's a direct booking, the Overview page of the Booking in OwnerRez will have a link to the Quote it came from, and you can look at the emails that were sent. …

(Posted Feb 28, 2020 9:00 AM)

Feature Requests » Split days onHosted Widget link (calendar) to show check-in/check-out

Unfortunately not. We've talked about making the Portal Access a feature that can be purchased separately, but that hasn't taken place yet.

(Posted Feb 27, 2020 4:47 PM)

Feature Requests » DESCRIPTION "views"

Not a bad idea. I take it you've seen this table discussing what's what? https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-differences

(Posted Feb 27, 2020 2:05 PM)

Feature Requests » Owner Agreement and Contracts

We're wanting to add considerably more functionality to the rental agreements, as well as to the PM module, so this might be something to add as part of those upgrades.

(Posted Feb 27, 2020 12:54 PM)

General Help and Questions » PM - How to send owner statement to two owners?

We've been discussing this and trying to see if there's a fairly easy way to add this ability, so we could just get it done and out there.

(Posted Feb 27, 2020 12:44 PM)

General Help and Questions » Surcharges bundled into the "rent" charges line on quotes

No, no update on this yet, but I don't think they would generally see a % increase for a season.

(Posted Feb 27, 2020 12:43 PM)

Feature Requests » Preserve nightly rate applied from OwnerREz on a per-booking basis

Thanks for the suggestion, we'll take a look into it in future improvements to the Rate Calendar.

(Posted Feb 27, 2020 12:42 PM)

General Help and Questions » Requesting Credit Card for Payment/Security Deposit

Hi Beth, You're misunderstanding the message. Requesting the guest's credit card this way, will do exactly what you want - it'll store their information for future use, and then when the scheduled …

(Posted Feb 27, 2020 12:40 PM)

General Help and Questions » Housekeeping Scheduling

For a while now, we've been talking about a Housekeeping module for OwnerRez. Well... we're still talking about it. But we do have one initial feature that may be useful to many of you: a way to sc…

(Posted Feb 14, 2020 12:43 PM)

General Help and Questions » No way to remove defunct Custom Sources?

Nope. Oops. :-0 We've made a note of that to get it looked into.

(Posted Feb 11, 2020 4:37 PM)

General Help and Questions » Email Templates - text?

Unfortunately no it has not - but I don't think it was ever due out in 2012. It was hoped for last year, but the Airbnb API integration got priority. We're hoping to have it this year.

(Posted Feb 11, 2020 4:34 PM)

General Help and Questions » Switching from one channel manager to OwnerRez Question

Actually, we have a special tool that can import the listing data from any Airbnb or VRBO listing, without having to log in to the channel: https://www.ownerrez.com/support/articles/listing-content-…

(Posted Feb 11, 2020 4:32 PM)

General Help and Questions » Airbnb channel integration

You can do an overall escalator for all rates pushed to the entire channel. So your Airbnb rates would be, say, 15% higher than your regular rates in OwnerRez. The discount would be calculated inde…

(Posted Feb 6, 2020 3:15 PM)

General Help and Questions » Ownerrez and Houfy Calendar issues

I take it you've followed our instructions here? https://www.ownerrez.com/support/articles/channel-management-calendar-import-export-houfy If it still isn't working correctly, please take screensho…

(Posted Feb 1, 2020 2:06 PM)