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When the promotion came out we went ahead and set them up but we assumed that they would be in the 15% range so we set their pricing with the 15% upcharge just to see how much business they would gen…
(Posted Apr 7, 2021 10:15 PM)
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Apr 7, 2021 10:15 PM |
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Valerie I am curious how you address the email issue with the Integrated Partners (ABB/Booking/VRBO, etc). We are finding that even though the guest has this "email" on the partner system that is NO…
(Posted Mar 26, 2021 10:11 PM)
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Mar 26, 2021 10:11 PM |
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Add the ability on the Booking Screen Search to use the * wildcard when doing a search so you could enter the last 4 digits of a phone number as *1234 and OR would find the bookings that have phone n…
(Posted Mar 2, 2021 9:45 PM)
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Mar 2, 2021 9:45 PM |
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Here is the link for RL pricing. At a minimum you have to have Premium to use the OR lock integration. Sorry this link doesn't show pricing unless you are logged in... Sorry Ignore or admin delete …
(Posted Feb 1, 2021 4:44 PM)
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Feb 1, 2021 4:44 PM |
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Chris I believe the way that the integration with RL works now (correct me if I am wrong - this has been a gray area for me) is that it will reach out to RL to create the code at the time of the book…
(Posted Feb 1, 2021 4:32 PM)
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Feb 1, 2021 4:32 PM |
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We have been using electronic door locks for many years on our rental properties. We have utilized a number of different providers both automated and manual. Our most recent experience is the uti…
(Posted Jan 28, 2021 7:56 PM)
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Jan 28, 2021 7:56 PM |
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There are a number of partners that are integrated with OR to manage electronic door locks. These door locks and partners all seem to have varying levels of capabilities associated with them that c…
(Posted Jan 28, 2021 7:23 PM)
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Jan 28, 2021 7:23 PM |
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There are a number of "partners" that OR has that use ZWAVE locks. RemoteLock doesn't do them directly they integrate with VERA and then VERA Manages the locks. (you have a double integration here.…
(Posted Jan 28, 2021 6:43 PM)
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Jan 28, 2021 6:43 PM |
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We used RemoteLock for awhile. Our challenge was in their pricing model for the number of properties that we have. They do charge by lock (the first element of their pricing) but you also need to…
(Posted Jan 28, 2021 6:32 PM)
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Jan 28, 2021 6:32 PM |
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Just for the record - RemoteLock also integrates with Vera (we currently use Vera for 26 Yale Zwave Locks integrated with OR), Schlage Encode and August Locks.
(Posted Dec 31, 2020 9:00 PM)
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Dec 31, 2020 9:00 PM |
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When we first started using OR I went down the road as I had with other software to "brand" our emails and each template had our logo and footer information embedded actually in the template. Then …
(Posted Nov 21, 2020 8:29 PM)
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Nov 21, 2020 8:29 PM |
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Here is an example of our Arrival Instructions. We generally send these 2 days prior to guest arrival. We utilize bold, underline, images (pictures of the door locks are included in the email), an…
(Posted Nov 21, 2020 8:11 PM)
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Nov 21, 2020 8:11 PM |
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Our counties in Oregon require we inform guests about COVID. Our policy is such that if they can NOT acknowledge the contents of the email that we offer a full refund. We do not require proof and…
(Posted Nov 21, 2020 8:05 PM)
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Nov 21, 2020 8:05 PM |
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We send this on arrival day at 9am. Pasting here in the forum is not the best because formatting is important as well and that doesn't seem to carry forward...We link to the blog post for restaurant…
(Posted Nov 21, 2020 8:02 PM)
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Nov 21, 2020 8:02 PM |
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I am new to hosted websites as well and wanted a blog. I did some research and found dropinblog.com. I personally think it is quite expensive but they give you a $100.00 credit which makes it not …
(Posted Nov 17, 2020 7:30 PM)
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Nov 17, 2020 7:30 PM |
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I would love to see the portal functionality built into OR... perhaps built using the same platform as the websites so it isn't really an app it's just a bunch of managed web pages that pull booking …
(Posted Nov 15, 2020 10:36 PM)
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Nov 15, 2020 10:36 PM |
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I am told that after COVID getting banks or anyone to underwrite lodging businesses is much more difficult. As you mentioned for STRIPE you actually process under their "blanket" and they get to set…
(Posted Nov 15, 2020 10:03 PM)
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Nov 15, 2020 10:03 PM |
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Taxes on that Pet Fee are another issue... The fee in our state is actually taxable just as any other rent for Lodging Taxes... so we have to request from the guest the total including state and loca…
(Posted Nov 15, 2020 9:46 PM)
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Nov 15, 2020 9:46 PM |
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Pacific View Lodging operates 3 small boutique type motel properties (26 individual rental units) on the central and northern Oregon Coast. We actually found OR by accident after a failing implemen…
(Posted Nov 15, 2020 9:19 PM)
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Nov 15, 2020 9:19 PM |
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Is there any roadmap item to actually receive back into OR a status of the unit? IE we would like to be able to see in OR that the Unit is Cleaned. Of course that would probably mean there would …
(Posted Nov 14, 2020 8:32 PM)
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Nov 14, 2020 8:32 PM |
