Valerie R

Joined September 2019
121 posts
Topic

Feature Requests » Email templates - Linked to properties

[quote=BlueMtnCabins][quote=Valerie R]Yes, you can identify which property the template belongs to on a trigger. But if you have email templates that are not on a trigger, you can't.[/quote] I do n…

(Posted Jan 18, 2020 4:34 PM)

General Help and Questions » Question about Property Field Differences when integrated with Airbnb

[quote=BlueMtnCabins]Do you already have Airbnb listing ? if so, you will hardly need any of that because most likely you already have all that defined on Airbnb. [/quote] Yes, I already have Airbnb…

(Posted Jan 18, 2020 4:29 PM)

Feature Requests » Template Fields for Agreement, info guest needs to ADD

Today I realized that creating these specific custom fields to "Initial our cancellation policy" won't work, because we have two cancellation policies: one for Airbnb bookings and one for everything …

(Posted Jan 17, 2020 6:27 PM)

Feature Requests » Email templates - Linked to properties

Yes, you can identify which property the template belongs to on a trigger. But if you have email templates that are not on a trigger, you can't.

(Posted Jan 17, 2020 6:22 PM)

General Help and Questions » Why aren't PriceLabs rates showing in my API (integrated) VRBO calendar?

Hello, Re: RogersVRs (personal) account I am taking advantage of PriceLabs's 30 day free trial so have connected PriceLab to my OR account. My OR account is integrated with VRBO and Homeaway. I st…

(Posted Jan 17, 2020 1:15 PM)

General Help and Questions » Question about Property Field Differences when integrated with Airbnb

Re: instructions on this document: https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-differences I'm wondering how to make sure my Airbnb guests can see t…

(Posted Jan 17, 2020 11:30 AM)

Feature Requests » Template Fields for Agreement, info guest needs to ADD

Thanks, Ken, you make a good point about the entire e-document being one page instead of separate pages like a paper document. The only reason why I like the guest to initial the cancellation policy…

(Posted Jan 16, 2020 2:23 PM)

Feature Requests » Template Fields for Agreement, info guest needs to ADD

Lydia has shared some specific information where we can add fields to our rental agreement to "personalize" it with guest or booking specific information. What I still don't understand is how do we …

(Posted Jan 15, 2020 6:02 PM)

Feature Requests » Template Fields for Agreement, info guest needs to ADD

Thank you Lydia, I'll check out that Facebook group. I had no idea we could add customized information to the rental agreement! This is wonderful, thank you very much for taking the time to send the…

(Posted Jan 15, 2020 1:47 PM)

General Help and Questions » OwnerRez is a thing of joy ;-)

Hi Rich, I agree! Every day I am learning more how to customize OR to make handling our 6 STRs (10 configurations, each with its own VRBO/Airbnb listing = 20 listings) more streamlined. I'd like to…

(Posted Jan 15, 2020 1:43 PM)

Feature Requests » OR hosting for any created ical link

Rich, Wouldn't the current Reports > Detail Reports > Bookings report do the trick? It can be configured per property and per date range.

(Posted Jan 14, 2020 1:48 PM)

General Help and Questions » Question about the "Listing Site Conversion" report

Thank you. I've entered URLs into these custom sources and have run the Listing Site Performance report again, but nothing has changed. I still see the [direct] (14 bookings) on the report. I'd like …

(Posted Jan 14, 2020 1:44 PM)

Feature Requests » maintain history of last pushed spot rate / min night

Yes, it would simplify things like this if the channels would remove the restrictions and property minimums...but I can't imagine VRBO would be so eager for ALL of their listings to start processing …

(Posted Jan 14, 2020 12:54 PM)

Feature Requests » Email templates - Linked to properties

Hi Beth, Yes, I have the same situation as you, multiple properties with property-specific information that can't really be combined into one generic message and custom tags. For now, (until we can…

(Posted Jan 14, 2020 12:42 PM)

Feature Requests » Another Rate Calendar nice-to-have ;-)

Hi Chris, Here is an example of what Rich S is describing: https://snipboard.io/YXU6IO.jpg

(Posted Jan 14, 2020 12:31 PM)

Feature Requests » Add arbitrary notes to any calendar day

Hi Tim, Perhaps you could create a booking custom field for "Misc" or "Notes"? Then, when you run the Daily Checklist report you'll be able to see those notes. I have a similar custom field we call…

(Posted Jan 14, 2020 12:22 PM)

Feature Requests » Template Fields for Agreement, info guest needs to ADD

Hi Richter Vacation, can you describe in more detail how you were able to add a field to request more information from the guest? Was it in the rental agreement itself or on a separate form/email tem…

(Posted Jan 14, 2020 12:17 PM)

General Help and Questions » Multiple property templates, quotes inquiries

@BlueMtnCabins, you said: "There is a tick box in rates where it says pro rate or split. You have to set it up appropriately." Where is that exactly? I went to "Seasonal Rates" to a weekly rate and…

(Posted Jan 14, 2020 12:03 PM)

General Help and Questions » Collecting and remitting taxes

From the very beginning we've used Avalara MyLodgeTax (formerly known as Hotspot tax) to handle the licenses & taxes for our properties. https://www.avalara.com/ It costs $20/month per property pl…

(Posted Jan 14, 2020 11:48 AM)

General Help and Questions » Entering banking info on VRBO for payment?

I don't know if this is helpful, but when you are looking at the Payment Options page (Property > Rules & Policies > Payment Options) make sure you don't see a little red dot next to any of these: D…

(Posted Jan 14, 2020 11:41 AM)