Valerie R

Joined September 2019
121 posts
Topic

General Help and Questions » Question about the "Listing Site Conversion" report

Hello, I've run the Listing Site Conversion report for "Last Year" in my personal OR account (Rogers Vacation Rentals) and I have a question about the different sources listed in the results: [dire…

(Posted Jan 14, 2020 11:33 AM)

General Help and Questions » What does this message in the Booking Detail report mean?

Thank you, however, the settings for all of the properties are the same. I've not seen this notice before now....and don't know why all of a sudden it is appearing in the reports and for some propert…

(Posted Jan 8, 2020 11:18 AM)

General Help and Questions » Is there a report that captures Custom Fields?

Thanks, Chris. Those instructions were interesting to see; I didn't realize we could download information from the Bookings tab. I've tried your suggestion and I think this will work...the listing s…

(Posted Dec 29, 2019 11:57 AM)

General Help and Questions » Is there a report that captures Custom Fields?

Thanks, I'll give that a try. What I'm trying to capture is the Reservation ID numbers for VRBO/Homeaway/Airbnb bookings. I wondered if I entered that number into a Custom Field if I could run a rep…

(Posted Dec 28, 2019 5:36 PM)

General Help and Questions » Send a Trigger on a Specific Date

Thanks, Rich, this is handy information! :-)

(Posted Dec 19, 2019 11:06 AM)

Feature Requests » OR hosting for any created ical link

Hi Rich, OR's "Hosted Widget link" can be shared by URL, but it does not show any details of the booking (like the guest's name). Not sure it that will help you in this situation.

(Posted Dec 19, 2019 11:03 AM)

Feature Requests » Email templates - Linked to properties

Thanks for the suggestions about adding custom fields. But back to the original topic...the screen shot below illustrates why I made this suggestion. If we were able to link email templates to parti…

(Posted Dec 8, 2019 7:29 PM)

Feature Requests » Task Reminders (linked to bookings)

Thanks, Lydia!

(Posted Dec 8, 2019 7:22 PM)

General Help and Questions » Spot Rates & Rules?

Hello, When entering spot rates to override the seasonal or recurring rates set for a property, I see that we are able to choose the number of minimum nights required for that spot rate. My questi…

(Posted Dec 6, 2019 3:27 PM)

Feature Requests » Task Reminders (linked to bookings)

Hi Rich, I typically set a reminder for the items below. I've created custom email templates and set a trigger so that these reminders are automatically sent to me at the desired times. CONFIRM REZ…

(Posted Dec 6, 2019 10:31 AM)

Feature Requests » Task Reminders (linked to bookings)

Hi Rich, I was thinking today of sending a few feature requests for OR to consider when I remembered this earlier suggestion you sent. Re-reading it, it seems you are asking me to go to "Say No to V…

(Posted Dec 6, 2019 10:23 AM)

Feature Requests » Email templates - Linked to properties

Thanks Rich, for the suggestions. I also love the custom fields for the bookings. But this won't help me much in the situation I am describing. For instance, I have 2 properties that I might need to…

(Posted Dec 6, 2019 10:18 AM)

General Help and Questions » Is it possible to detect unpaid payments owed by Guests from VRBO payment requests?

I also have a property located in CO and have had to do the same thing as Rich S, asking the guest to make an additional payment to collect the tax that VRBO (and in my case, Airbnb also) does not. …

(Posted Nov 30, 2019 12:34 PM)

General Help and Questions » Anyone know of any calendar/thermostat integrations available?

Hello, I know my solution is not as automatic/hands off as what has been requested in this thread, but I've created an email template/trigger to be sent to my husband on the day a guest checks out c…

(Posted Nov 30, 2019 11:58 AM)

General Help and Questions » Can email templates be sent to more than one email address?

I've searched through the documents for Email templates but it does not address my question..... Can I enter more than one email address in a template to send the message to? If so, how should it be…

(Posted Nov 11, 2019 11:58 AM)

General Help and Questions » Is it possible to delete a reservation?

Thank you for the suggestion. I did not know I could view the bookings in a list like this nor about the batch option. It does not help with my question, unfortunately, because all of those "CANCELL…

(Posted Oct 23, 2019 11:37 PM)

General Help and Questions » Can we send or schedule a payment request email for a specific amount to a guest?

Hello, No, that won't work for the purpose of requesting a payment for any amount other than the "total amount due", will it? What I'm talking about is sending a request for a specific amount, not …

(Posted Oct 23, 2019 11:31 PM)

General Help and Questions » Is it possible to delete a reservation?

Click the link below to see what I see when I run the Detail Reports > Bookings for one of my properties in 2018: https://snipboard.io/vc6BCI.jpg I'dl like to get rid of all of those CANCELLED book…

(Posted Oct 22, 2019 12:33 PM)

General Help and Questions » Creating a Trigger to send an email based on a Custom Field

I'd love to see the ability to add a custom field to bookings so that we can run reports to see those pieces of information. I'd use them for things like: *Owner expense *ETA (expected arrival time …

(Posted Oct 22, 2019 12:28 PM)

General Help and Questions » Is it possible to delete a reservation?

No, I mean to totally delete it from the system. When I used the Channel Bridge to bring my VRBO bookings over to OR, there are a lot of "Canceled" bookings because of either expired payment request…

(Posted Oct 22, 2019 12:21 PM)