Chuck K

Joined October 2019
86 posts
Topic

General Help and Questions » Sending OR reviews to Vrbo

I happily stumbled across this setting today. Sometimes going through OR settings is like a Costco Treasure Hunt. The disclaimer shown when you turn it on is interesting. But my question is this: …

(Posted May 25, 2021 6:39 PM)

Feature Requests » Different Titles

Exactly. I guess you could just leave the DESCRIPTION page as is and perhaps add it under Channel Rules or under API Integration where, if left blank, DESCRIPTION page entry is used? Not sure, but yo…

(Posted Mar 3, 2021 4:09 PM)

Feature Requests » Different Titles

Ken: thanks for being so quick, but maybe my request is misunderstood? Or, I am misinterpreting your response (most likely). I am pretty familiar with the field-difference chart by now (and it is …

(Posted Mar 3, 2021 3:29 PM)

Feature Requests » Different Titles

Maybe I am sloppy, or maybe because it is 1:30am, but where in OR is "Listing Title"? I think I looked everywhere.

(Posted Mar 3, 2021 6:33 AM)

Feature Requests » Different Titles

It has recently come up that having the ability to having unique property titles for each channel would be helpful. Not all channels have the same types of clientele and different text works better/w…

(Posted Mar 3, 2021 2:32 AM)

Feature Requests » Differing cancellation policy for different dates

Chris: I found the entry in my browser history but the page now comes up empty. The URL includes "variable-cancellation". I called Airbnb and they said it was a new feature that was released to a l…

(Posted Dec 15, 2020 10:53 AM)

Feature Requests » Differing cancellation policy for different dates

I went back to the page and it wasn't there. I SWEAR it was there yesterday as I was playing with it on one of our listings. I wonder if it was a new feature that was accidentally released to some Su…

(Posted Dec 14, 2020 2:59 PM)

Feature Requests » Differing cancellation policy for different dates

I stumbled across the fact that Airbnb is now offerng this, and I think it is a great idea. I would very much like to have a stricter cancellation policy during prime periods (like Thanksgiving, Chri…

(Posted Dec 13, 2020 12:16 PM)

Feature Requests » Special requests and simple task management

We use a heavy and a light task mgmt system to track everything that comes in from a reservation; from payment dates, to accounting entries, verification of cleaning appointment, review timelines, et…

(Posted Aug 30, 2020 11:34 AM)

General Help and Questions » Airbnb Instant Book

I have this turned on for all properties, but set to ID, traveled before, review by hosts, no negative reviews. However, when I checked my Airbnb listings all had Instant Book turned off. Any insight…

(Posted Jul 16, 2020 1:39 PM)

General Help and Questions » Update language in {BBINFO}

Hello! Since all works great I don't always pay attention to these things. But, noticed that the text in BBINO refers to travel insurance and says: "If you'd like to purchase travel insurance for y…

(Posted Jun 13, 2020 1:55 PM)

Feature Requests » Cancellation Policy tracking

Thanks Paul, I eluded to that and have been relying on it. My issues have not been with the guests, but with AirBNB and VRBO who have said the policy THEY have is different that what has been in the …

(Posted Apr 29, 2020 9:00 PM)

General Help and Questions » Call out page and cancellation policy

May be time to revisit this. Also, would be nice to record in the booking record the cancellation policy at the time of booking. I suspect that between Airbnb policies and desire to get more booking…

(Posted Apr 25, 2020 11:27 AM)

Feature Requests » Multilingual E-Mail templates

If OR could add the ability to Trigger a message based on the contents of a Custom Field, that could work. I am trying to reduce the size of our emails to just essentials and really don't want to in…

(Posted Apr 10, 2020 12:51 PM)

Blog » Cancel For Any Reason (CFAR) travel insurance is now available!

I tested how it appears to some of my bookings 5-6 months out and the CFAR says it is not available for that booking. Can we confirm for sure that existing guests get the option? I'd like to send ou…

(Posted Mar 24, 2020 2:56 PM)

Feature Requests » Owner Agreement and Contracts

Just making so many changes now to keep up. Not daily or anything like that, but probably changes each listing twice in last month or so. And I need to be sure I figure out the right cancellation pol…

(Posted Mar 21, 2020 2:59 PM)

Feature Requests » Cancellation Policy tracking

In these days, when some of us may be tweaking cancellation policies to try and fill the huge voids in our calendars, it occurred to me, more than once now as cancellations continue to come in, that …

(Posted Mar 21, 2020 2:46 PM)

Feature Requests » DESCRIPTION "views"

Yes, I use it A LOT. I am constantly tweaking the fields to reflect good questions from guests, completeness of information, layout, etc. I have found it a bit of a pain to constantly go back and fo…

(Posted Feb 27, 2020 2:10 PM)

Feature Requests » DESCRIPTION "views"

It would be convenient to have different "views" or filters available for the DESCRIPTION page. For instance, an AirBNB view that would only have the AirBNB-synced fields, a HomeAway view that would …

(Posted Feb 26, 2020 7:03 PM)

Feature Requests » Email history

Its great that we can see the history of emails that are related to a reservations. It would ALSO be good to see the history of emails related to an email template or Trigger. This is useful when we…

(Posted Jan 6, 2020 1:59 PM)