Doug D

Joined January 2020
16 posts
Topic

General Help and Questions » Property showing as having shared rooms on ABB, how do I fix this?

What was the resolution on this?  All of my common rooms (dining, living, etc.) show in ABB as "Shared".

(Posted Apr 27, 2022 5:58 PM)

Feature Requests » Delayed bad review for Airbnb

I'm so glad we now have automatic reviews on Airbnb!  I was wondering if we could add one more feature to that, an automatic delayed bad review. If we have a bad guest, it would be great if we co…

(Posted Mar 7, 2022 2:55 PM)

General Help and Questions » Credit Card Hold times

Hey all, I currently use Stripe, which has a 14 day hold time on all funds before disbursement. I want to add a second and third processing company so that I can get payouts directly in to those a…

(Posted Jun 17, 2021 12:33 PM)

General Help and Questions » How to do a VRBO discount

Also, with the VRBO API, since the booking always shows pending, even on the guest side, after it's been booked, I'm assuming they can never leave a review?

(Posted Jun 16, 2021 6:57 PM)

General Help and Questions » How to do a VRBO discount

I'm finding the whole VRBO API a bit awkward. I'm wondering what the best way is to send a "special offer", much like AirBnb, when someone has sent just an inquiry via VRBO. Right now, I am having …

(Posted Jun 16, 2021 5:38 PM)

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

Any update on a time frame for VRBO messaging? I'm still forced to use a different platform just to get VRBO messaging, but I'd like to put it all here.

(Posted May 3, 2021 9:24 AM)

General Help and Questions » Push new listing to OTA's but have them not published?

I thought that all changes like this now had to made on OR, and not on the platforms?

(Posted Apr 2, 2021 4:28 PM)

General Help and Questions » Push new listing to OTA's but have them not published?

I'm creating a new listing in Ownerrez, and I want activate it so that it will get pushed out to Airbnb and VRBO so that I can preview them, but I don't want them seen by the public yet. Is there a …

(Posted Apr 2, 2021 3:19 PM)

General Help and Questions » Where do Airbnb emails go?

Does this apply to responses that happen from an inquiry? It goes to their email, even though they haven't booked yet?

(Posted Mar 6, 2021 1:46 AM)

General Help and Questions » Where do Airbnb emails go?

So when it comes back to us, it comes to the email we have on file, correct? Also, on my emails, there is a footer with my own url website on it. I assume Airbnb strips that out.

(Posted Mar 6, 2021 1:44 AM)

General Help and Questions » Where do Airbnb emails go?

I hate to sound stupid, and I've searched for this answer but can't find it. When an automated email goes out to an Airbnb guest, where does it actually go? It's not in their message thread, for th…

(Posted Mar 6, 2021 12:41 AM)

General Help and Questions » Day of week email trigger

I would also love this feature for the exact same reason! Garbage day!

(Posted Mar 6, 2021 12:23 AM)

Feature Requests » Door Lock Codes - Phone Number

Yes please! I know it must be possible, because I had this exact feature when using Smartbnb.

(Posted Mar 6, 2021 12:21 AM)

General Help and Questions » Using the hosted website as a guidebook?

What is your website?

(Posted Jan 18, 2020 6:34 PM)

General Help and Questions » Using the hosted website as a guidebook?

I actually want to put check in instructions. Front door code, address, etc, so it should be private. But making the other stuff public is a good idea.

(Posted Jan 18, 2020 6:31 PM)

General Help and Questions » Using the hosted website as a guidebook?

Many of us use an online guidebook through another company, but is it possible to use our own hosted website as a guidebook? Can we just add a page that people can't see unless given the specific lin…

(Posted Jan 17, 2020 4:26 PM)