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Blog » New OwnerRez pricing for 2023This is great! Thank you for staying on top of things!! I would like to see something in the works as far as notifications. Especially with VRBO. The only way I ever know if I have a booking is b… (Posted Nov 1, 2022 8:11 AM) |
Nov 1, 2022 8:11 AM |
General Help and Questions » SMS Not transferring to phoneI'm set up and approved for the SMS. I have my SMS number to transfer to my phone, however, I'm not getting ANY notifications outside of an email, that I have a message. I'm not sure what I'm doing w… (Posted Oct 25, 2022 10:16 AM) |
Oct 25, 2022 10:16 AM |
General Help and Questions » Check Out time not displaying properlyHow do I get my triggered emails to say 10:30? I’ve set it to 10:30a in the overall system settings. (Posted Aug 3, 2022 10:57 PM) |
Aug 3, 2022 10:57 PM |
General Help and Questions » Check Out time not displaying properlyI've set my check-out time to 10:30a. However, I've noticed that in all correspondance that guest are receiving, as well as what is pushed out to Airbnb and VRBO, the system is saying that check-out … (Posted Aug 3, 2022 9:54 AM) |
Aug 3, 2022 9:54 AM |
Introduce Yourself! » Same Guest Extended Stay - NEED HELPI have a guest who booked on Airbnb, and I offered her an extra night half off, to fill in the night. She accepted. I sent her a booking request from OR as I didn't know how to extend her night on Ai… (Posted Jul 26, 2022 12:34 PM) |
Jul 26, 2022 12:34 PM |
General Help and Questions » VRBO "Hosted By"I just got my VRBO listing approved earlier this week. I noticed that it says "Hosted By: Condo"... I've searched and looked over everything and cannot find where to change this. Anyone ever have iss… (Posted Jul 21, 2022 9:33 PM) |
Jul 21, 2022 9:33 PM |
General Help and Questions » Sending Review LinksI've noticed that a few of my guests have "reviewed" more than once. I have a trigger sent to email, and text the review link to the guests 1 day after check-out. So my question is this, is it possib… (Posted Jul 20, 2022 7:28 PM) |
Jul 20, 2022 7:28 PM |
General Help and Questions » Guest adding a night to already paid bookingI'm wanting to offer my guests a discount for extending their stay, or coming in a day earlier, to help cover one night gaps in my calendar. How do I go about this exactly when they have already paid… (Posted Jul 7, 2022 11:16 PM) |
Jul 7, 2022 11:16 PM |
General Help and Questions » Damage Protection Insurance & Airbnb APII have the damage protection set up on all my channels. Which right now, are only 2. Direct bookings and Airbnb. For my DB's I pass that $13 charge onto the guest total, However, I do not see that c… (Posted Jun 29, 2022 11:07 PM) |
Jun 29, 2022 11:07 PM |