By Louise B., Homeowner, 5 properties – written on Capterra
Five Stars!!! - OwnerRez is a great company and a fabulous property management solution. Their platform is user-friendly, packed with essential features, and provides excellent customer support. Highly recommended for anyone looking to manage their vacation rental properties efficiently!
Five Stars!!! - OwnerRez is a great company and a fabulous property management solution. Their platform is user-friendly, packed with essential features, and provides excellent customer support. Highly recommended for anyone looking to manage their vacation rental properties efficiently!
Starting up, learning everything, not having a support phone number.
By Sherri S., Homeowner, 2 properties – written on Capterra
Exceptional and I am happy that I decided to go this route for my rental. Hopefully my rentals will grow and they will all run through OwnerRez.
First of all, the customer support has been unreal. It is a little overwhelming when you are just starting in this business. I just started my rental in April 2024. I set up in other sites and my friend suggested using OwnerRez to manage all sites. Best advice I listened to.
It was a little difficult to set up at first but my one-on-one with OwnerRez was a lifesaver.
By Cindy S., Homeowner, 2 properties – written on Capterra
Once I got on the connect team and connected with one of their members by the name of Layla, who was absolutely amazing she was patient she was kind she was understanding she listened. She outlined our calls, followed up on things went over things if I had questions concerns. She is an amazing person and I truly enjoyed our one on one’s and learned SO MUCH! I appreciate OwnerRez and the way that they go with their web meetings. I belong to numerous Facebook groups that support OwnerRez. I find that they have numerous resources that are invaluable to me as I go through the process of learning more and more about the software that manages my business. I feel confident now because of Layla’s help and everyone there at OwnerRez helping go over the things that need to be set correctly in the software. I feel like I am set up for success. I look forward to many bookings on my website!
Reasons for Choosing OwnerRez: American owned American ran I love their software and felt like that they had a lot to offer for my needs I’m bringing a calendars together on the different channels to offering me a website. They covered all my bases and they hire amazing people. Layla is amazing.
I chose OwnerRez my number one reason was that it was an American based company and I was speaking to Americans everything after that was gravy
So far, I don’t have a least that I like about OwnerRez. I have nothing but good things to say at this point in time I truly believe this is a amazing company that would help many people that are trying to do short term rentals especially if you have several.
By Lisa T., Property Manager, 22 properties – written on Capterra
Five star! We love OwnerRez - fairly intuitive and responsive support.
Reasons for Switching to OwnerRez: LiveRez was the worst experience ever. Their specialty modules like trust accounting and integration with housekeeping/maintenance billing would never work - their tech people just gave up trying.
Once you get a feel and understanding for how OwnerRez is set up (the different pieces) I find it very intuitive and easy to use. Easy to make adjustments and customize surcharges/discounts for each home. Integrates well with other critical software systems.
Owner statement formats and accounting - not very robust. Plenty of work arounds available.
By Aliona M., Homeowner, 1 property – written on Capterra
Amazing, would highly recommended.10+ star if possible
OwnerRez is the best option I could choose to manage my vacation rental! I love all the videos and resources they provide. Kudos to the OwnerRez staff for their professionalism and knowledge during the 1 h complimentary call, and for all the resources and explanations they sent to me afterward.
Nothing to think of right now. Everything is great so far