airbnb base rate is over-riding all pricing on ownerrez

Christina E
Apr 20, 2024 1:32 PM
Joined Apr, 2024 1 post

Hi,

I'm new here, when I synch airbnb to owner rez, owner rez' system automatically picks up the "spot rate" of airbnb's base rate, ie: $430. Owner rez system is automatically pulling that rate and changing the entire calendar to $430/night. I don't want this. I want owner rez to use the existing pricing I have set on airbnb. I'm not even using the base rate.

 

Please help. What can I do?

Caleb M
Apr 21, 2024 5:34 AM
OR Team Member Joined Mar, 2022 163 posts

Hi Christina,

 

First off welcome! I hope you're finding the dive into OwnerRez both welcoming and exciting. I know it can be quite daunting at first, but always feel free to reach out for any questions. And with that in mind, would you please email our helpdesk with screenshots of what you're referring? At a quick glance through your account I'm not positive I'm understanding the issue currently and want to be sure we can offer accurate information.

 

Our helpdesk email is Help@OwnerRez.com

 

~Caleb