For all 3 of my properties, the Changeover Restriction is set to "no restriction" but on the Airbnb platform, it is requiring one day on each side of a reservation. Airbnb will not allow me to change it directly but states that all changes have to be made in my PMS.....but my PMS is correct, Airbnb is not. How do I fix this?
For all 3 of my properties, the Changeover Restriction is set to "no restriction" but on the Airbnb platform, it is requiring one day on each side of a reservation. Airbnb will not allow me to change it directly but states that all changes have to be made in my PMS.....but my PMS is correct, Airbnb is not. How do I fix this?
Hi Joy,
There are some settings in the Airbnb API configuration that will override your property level rules.
Navigate to Settings > API Integrations > select Airbnb > click Change, then scroll down to your Booking Window section to check your Turnover Days.