Hi there,
How do I turn off Damage Protection? There was an option to disable Travel Insurance but I cant see an option for Damage Protection.
Hi Luke,
It sounds like you may already have Damage Protection disabled. If you navigate to Settings > Damage Protection, do you see the button that says "Turn Off"?
If not, then it's already off.
You can always find more info on Damage Protection in the following articles:
https://www.ownerrez.com/support/articles/damage-protection-overview
https://www.ownerrez.com/support/articles/damage-protection-common-issues-questions
Thanks for getting back to me.
There is no 'Change' or 'Turn Off' button. I can see it has me automatically selecting coverage of '$500 Standard Coverage' in a drop down menu. There is no option to turn off there either, just to select a higher coverage option.
If you think Damage Protection is turned off for that property on all platforms and bookings I'll take your word for it being a newbie
Is there another section in the setup process where I would potentially be able to view and confirm it's off?
Thank you
Hi Luke,
I'd like to send you some account-specific screenshots. Could you write in to us at the helpdesk (help@ownerrez.com) with the subject line "DAMAGE PROTECTION ON/OFF" and a brief description of what you're seeing?
Be sure to send it from your OR account login email address for verification purposes, please!