Hey there OwnerRez. Thank you so much for setting up a wonderful program.
I noticed that in my contract, my security deposit is showing up as 0.00. The field code is {BSDAMT}. I checked on the listing under Rules, and we have our security deposit listed at $1500.00 When I hit preview, the amount shows up as 0.00. Am I missing something? Is it because it it only pull that amount from a booking? Also, I imagine that if it's Airbnb, that amount will be zero, as they will not allow Deposits, yes?
Is it because it it only pull that amount from a booking?
Yes - each rental agreement is populated with data from its specific booking, which can be different, particularly when specific different channels are involved.
I imagine that if it's Airbnb, that amount will be zero
Given your current settings, yes, but...
as they will not allow Deposits, yes?
In fact they do, if you're using OwnerRez and our Airbnb API connection! Here's how:
https://www.ownerrez.com/support/articles/security-deposit-holds#airbnb
Katie, did you ever figure out why your security deposits are showing up as $0.00 in your rental contracts? Mine are doing the same thing and I have security deposits entered for every property.
Hi Amy,
I'd recommend emailing in to our helpdesk via help@OwnerRez.com with example bookings of this occurring so we can take a look at your specific situation together.
~Caleb