It would be nice to add screenshots...or attachments in general to our forum topics. I might help with painting a picture on what it is the individual is asking about.
We've long planned to overhaul our forums, but every time we get close, something happens that forces us to concentrate on other things. :-(
Totally get it. Prioritys prioritys. Not to worry. You all are spot on with helping and it's certainly appreciated.
There is actually something you can do to insert screenshots into forum posts if you know how to do it...
Use a BB style img tag. So in other words say:
The forum will auto-translate that into showing a center-aligned image at that spot. The URL inside the tag has to actually reference a real image (png, jpeg, etc) which means your screenshot needs to be hosted somewhere.
This sucks, of course, and we plan to upgrade the forums to property insert images and other formatting and a bunch of other things. We actually plan on merging in our ticket system as well. But as Ken said every time we get ready to do it, a bigger thing comes along that, well... is bigger.