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General Help and Questions » SMBYO.com - Smoky Mountains by ownersGreat to hear! Let me know once it's released and we'll add inquiry parsing for it and put it on our Regional Site List here: https://www.ownerrez.com/support/articles/regional-listing-sites (Posted Jul 14, 2017 12:33 PM) |
Jul 14, 2017 12:33 PM |
General Help and Questions » Can no longer use custom fields in emailsWe just rolled out an update that lets you pick a booking in the template preview for both emails and legal agreements. Hopefully that should make this less confusing! (Posted Jul 12, 2017 6:43 PM) |
Jul 12, 2017 6:43 PM |
Blog » Gallimaufry of June enhancementsYep, clicks on the property name, photo, or details button are all supposed to link in. That uses the Property URL you've set on the property. Fixed one link that was only showing at a certain size, … (Posted Jul 11, 2017 11:26 PM) |
Jul 11, 2017 11:26 PM |
General Help and Questions » 4th of July Holiday mid-weekWhat are you looking to do exactly, add a surcharge for every day in that week? Or trigger the holiday surcharge even if somebody stays on Tuesday? Right now we've got holiday observation rules arou… (Posted Jul 11, 2017 6:40 PM) |
Jul 11, 2017 6:40 PM |
General Help and Questions » Delete imported iCal bookingsOK, done! Yep, I figured. Just wanted to doublecheck before doing a major delete. :-D (Posted Jul 11, 2017 3:25 PM) |
Jul 11, 2017 3:25 PM |
Blog » Gallimaufry of June enhancementsGrace period is over in the door lock section in settings, but it sounds like you already found that! Availability search has been requested for so long! I'm glad we got this in, and we'll continue … (Posted Jul 11, 2017 3:21 PM) |
Jul 11, 2017 3:21 PM |
General Help and Questions » Delete imported iCal bookingsWe don't have a batch delete yet, but I can do that for you in the backend. Should I remove all bookings or just the ones imported today? (Posted Jul 11, 2017 3:15 PM) |
Jul 11, 2017 3:15 PM |
Blog » Gallimaufry of June enhancementsWe've been hard at work since our last post, running through a lot of small enhancements. We haven't added any major features, but all the little things add up. "Gallimaufry" is one of my fun fav… (Posted Jul 10, 2017 5:59 PM) |
Jul 10, 2017 5:59 PM |
General Help and Questions » Can no longer use custom fields in emailsOh, and yes, we have plans to make manual lock code and the cleaning date fields on the booking ;-) (Posted Jul 9, 2017 7:56 PM) |
Jul 9, 2017 7:56 PM |
General Help and Questions » Can no longer use custom fields in emailsYep, no problem! We do need to clarify that on the preview -- it's a bit of a stumbling block right now. (Posted Jul 9, 2017 2:36 PM) |
Jul 9, 2017 2:36 PM |
General Help and Questions » Can no longer use custom fields in emailsAre you seeing this issue in the preview or in actual emails going out? The preview doesn't populate example values for custom booking field codes because there's no booking to reference in that cont… (Posted Jul 9, 2017 2:01 PM) |
Jul 9, 2017 2:01 PM |
General Help and Questions » Multiple Properties - CalendarThat's something we've wanted to do for awhile -- the property search. A few sites people are doing it with custom coded API calls, but we want to make a drop-in widget to make it easier. The search… (Posted Jul 7, 2017 6:47 PM) |
Jul 7, 2017 6:47 PM |
Blog » Using multiple payment methodsIt looks like you've got booking confirmation enabled in the property Rules section. That turns on a mode where the credit card is stored when the guest checks out, but not processed until you approv… (Posted Jul 7, 2017 6:41 PM) |
Jul 7, 2017 6:41 PM |
General Help and Questions » Import bookings as excelYes, the payment and secdep reminders were always skipped before on import. While we were making the triggers skippable, I figured we should make the payment and secdep reminders un-skippable -- som… (Posted Jul 3, 2017 7:54 PM) |
Jul 3, 2017 7:54 PM |
General Help and Questions » Import bookings as excelWe just added this in a hotfix to control the triggers on import: [img https://cdn.orez.io/w/images/1ceb481b5f57405b8292c3602f4d5ec2.png] Can't take back the emails, but this will keep the problem … (Posted Jul 3, 2017 6:51 PM) |
Jul 3, 2017 6:51 PM |
General Help and Questions » Import bookings as excelOh no! Arrival/departure triggers don't go out on imported bookings, but it looks like you had a days after created booking, and so that one triggered. I apologize -- I should have checked for that a… (Posted Jul 3, 2017 11:11 AM) |
Jul 3, 2017 11:11 AM |
General Help and Questions » Import bookings as excelhelp@ownerreservations.com (Posted Jul 2, 2017 1:38 PM) |
Jul 2, 2017 1:38 PM |
General Help and Questions » Import bookings as excelCan you send over the file you're using in a ticket? I'll have a look. (Posted Jul 2, 2017 1:21 PM) |
Jul 2, 2017 1:21 PM |
General Help and Questions » VRBO walled garden is upThe update has been released for the Airbnb feed filtering. (Posted Jul 1, 2017 11:06 PM) |
Jul 1, 2017 11:06 PM |
General Help and Questions » VRBO walled garden is upNo, that's a conflict we recently noticed where Air is including the item in the iCal before its a confirmed booking with a real email address. We've got a fix for this scheduled to go out this week… (Posted Jul 1, 2017 1:17 PM) |
Jul 1, 2017 1:17 PM |