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Nope, that's it. VRBO is really stingy with the info in their calendar feed :-/ AirBnb at least gives email and phone, TripAdvisor gives guest count. VRBO only gives name and dates.
We're working a …
(Posted May 10, 2017 7:57 PM)
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May 10, 2017 7:57 PM |
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Thanks for the heads up -- the article template link was grabbing a weird value when you copied and pasted it. The link wasn't going to the {BULEASE} even though the text showed that. I fixed the art…
(Posted May 10, 2017 3:58 PM)
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May 10, 2017 3:58 PM |
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That informational text is only shown in the preview -- to make sure you don't wonder why it was blank. Good point that we should clarify that so you don't wonder what the real email will look like.
…
(Posted May 8, 2017 2:35 AM)
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May 8, 2017 2:35 AM |
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Great idea! I'll note it down and see if we can get a report in for that.
In the meantime, you can see the custom fields on the Stay Reports. If you pull a date range report for the next year, you c…
(Posted May 7, 2017 10:49 PM)
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May 7, 2017 10:49 PM |
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Mmm, that's a good point. Damn, your calendar is stacked nicely already for this year -- hardly a day out.
I tweaked it a bit so the number bubble will show the today color -- that way you'll be abl…
(Posted May 5, 2017 12:20 AM)
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May 5, 2017 12:20 AM |
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We have one video right now that walks you through a simple account setup, connecting with a Wordpress site, and setting up payment methods and bookings: https://www.ownerrez.com/support/articles/set…
(Posted May 2, 2017 1:55 PM)
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May 2, 2017 1:55 PM |
General Help and Questions » Descriptions
Can you give me a bit more detail about where you're seeing that issue? You should be able to copy/paste anywhere. We don't have buttons for that because browser security limitations don't allow us, …
(Posted May 2, 2017 1:53 PM)
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May 2, 2017 1:53 PM |
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If you create a specific dates season for those dates, you'll be able to set the allowed/required days and min length of stay for that Memorial Day holiday. Then you can set the same rates or differe…
(Posted May 1, 2017 1:39 PM)
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May 1, 2017 1:39 PM |
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Yep, we don't do anything automatically to VRBO.
The inquiry import is done via email. Here's an article on that: https://www.ownerrez.com/support/articles/inquiry-import
The calendar import and ca…
(Posted Apr 26, 2017 1:40 PM)
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Apr 26, 2017 1:40 PM |
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VRBO isn't accepting us to their "PM" integration right now.
What we do have is integration via email parsing (so anything they send you in the inquiry email will show up in OwnerRez). We've also go…
(Posted Apr 26, 2017 12:02 PM)
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Apr 26, 2017 12:02 PM |
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Just released a hotfix to combine the rent items into one total item by type. You'll get one for rent and one for each type of surcharge or tax.
Let me know if this solves the way its showing up in …
(Posted Apr 24, 2017 3:49 PM)
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Apr 24, 2017 3:49 PM |
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Hmm. I wonder if they only record one item per sku. We'll try combining all rent into one line item.
(Posted Apr 24, 2017 10:44 AM)
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Apr 24, 2017 10:44 AM |
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OK, I've cleaned that up a bit. You'll now see "Rent for <Property>" in the rent line items. I left the surcharges as a simple description without the property name because they can apply to multiple…
(Posted Apr 19, 2017 10:24 AM)
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Apr 19, 2017 10:24 AM |
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OK, so you want to pick 1 Jan 2017 to 31 Dec 2017 to filter stay dates. Then separately pick 15 April 2017 as the "booked as of" date.
So we'd grab all bookings staying from 1 Jan 2017 to 31 Dec 201…
(Posted Apr 18, 2017 11:08 AM)
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Apr 18, 2017 11:08 AM |
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Thinking about this more, what's needed for the booked date is to add a selector for the period with two options:
"Use stay dates" vs "Use booked date"
Stay dates does what it does now. Booked date…
(Posted Apr 16, 2017 9:52 PM)
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Apr 16, 2017 9:52 PM |
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Right now you can only set one departure day per season. There is a default arrival/departure day setting in the property rules, and then each season also has an arrival/departure day setting that ca…
(Posted Apr 16, 2017 9:41 PM)
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Apr 16, 2017 9:41 PM |
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Hmm. How would you categorize it instead? Perhaps there should be one "Rent" product with the property name vs. including the dates? But I'd assume you want cleaning fee et. al. to break out as well?…
(Posted Apr 16, 2017 9:22 PM)
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Apr 16, 2017 9:22 PM |
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You should be able to do that with the compare with previous option.
If you pick a period 1/1/2017 - 4/11/2017, and then do compare with year before, it will compare each month with the month of the…
(Posted Apr 16, 2017 9:19 PM)
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Apr 16, 2017 9:19 PM |
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Is that the overall products or in one transaction? The way its set up now, each charge in the charges list is a separate "product".
(Posted Apr 15, 2017 7:49 PM)
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Apr 15, 2017 7:49 PM |
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We tracked down an issue where the new FB tracking pixel code was conflicting with the GA eCommerce code for certain total booking amounts. This should now be solved, and I retriggered those bookings…
(Posted Apr 14, 2017 12:39 PM)
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Apr 14, 2017 12:39 PM |
