Paul W

OwnerRez Team Member
Joined June 2009
833 posts
Topic

Blog » More Settings for Refundable Security Deposits, Airbnb Status, Weekend Rates on Rate Table, Vrbo Reviews Auto-Match to Bookings

Hi, everyone! We're back with a fresh batch of product update! This past week, we released 17 updates that enhanced and fixed some existing features. By the way - over this final quarter of 2021,…

(Posted Nov 3, 2021 9:53 AM)

General Help and Questions » Property Management and Trust Accounting

Hi Christine, We do not have a full trust accounting system where we show you what money is held in liability. That's something we're working on for the future but isn't in the system right now. …

(Posted Nov 2, 2021 12:19 PM)

Feature Requests » Better mobile experience

Does your phone have a back button? Or a swiped left/right to go "back"? Most do, at least Android phones do. If so, doing that will do the same thing in the app as clicking a browser back button.

(Posted Oct 28, 2021 2:27 PM)

Feature Requests » API connections settings: make links to listings visible on mobile

The next release should include a fix for this.

(Posted Oct 27, 2021 11:05 AM)

Feature Requests » Forward OwnerRez CRM SMS message to a cell phone

That's interesting research, thanks for sharing it with us. I understand how with the SMS/conversation side, a minute longer is annoying. FYI - the reason we queue isn't just the volume alone, it's …

(Posted Oct 25, 2021 10:08 AM)

General Help and Questions » How do I update my preexisting OR-hosted website to a new domain (and retain with OR)?

Hi Scott, just change the domain name on the website settings to the new domain name (z.com). You should be able to edit that field. Before doing that, make sure to follow our Going Live steps to p…

(Posted Oct 21, 2021 9:32 AM)

Feature Requests » Forward OwnerRez CRM SMS message to a cell phone

[quote=Chris L]especially with the (also unnecessary) ~2-minute delay OR engages in when sending emails via their Postmark ESP (they appear to use a batch process that runs every ~1-2 minutes instead…

(Posted Oct 20, 2021 3:30 PM)

Blog » Guests Auto-Merge, Better Security Deposit Report, Channel Property Mappings, More Design Cleanup, Rate Push Tool Deprecated

Happy Thursday, everyone! This week we've released a monstrous 33 updates which include a bunch of cool upgrades. Let's go through the changes! * Enhancements & Tweaks * Bug Fixes Enhancements…

(Posted Oct 19, 2021 12:10 PM)

Blog » Bug Fixes only for the October 11 Product Update

Hi everyone! Slow week on updates because a bunch of us were at VRMA, but we still managed to bang out 13 bug fixes. Take a look! Bug Fixes Always process Travel Insurance. We have a "Confirm …

(Posted Oct 13, 2021 4:06 PM)

Feature Requests » Add "Booking" fields: "Days Since Booked" and "Days Till Arrive"

Hi Jim, this might already be possible. Can you elaborate a bit more on the email template you would send? Would you be sending the email template to yourself or the guest?

(Posted Oct 11, 2021 4:51 PM)

Feature Requests » API connections settings: make links to listings visible on mobile

Thanks for the detailed explanation, and yes we will do this. In our (slow going) redesign and mission to make everything consistent, we are also addressing pages where information is gone on small …

(Posted Oct 11, 2021 4:29 PM)

Blog » Star Rating on Google, New Charges Grid, Other Rooms (eg. Kitchen), Disable Rates on Websites, Property Sharing Between Accounts

[quote=XENOS Guest-Frie]Previous we could simply add them via phone or desk top, based on the rules. Now there are several additional steps that are required to change commission, change the expense…

(Posted Sep 29, 2021 1:48 PM)

Blog » Star Rating on Google, New Charges Grid, Other Rooms (eg. Kitchen), Disable Rates on Websites, Property Sharing Between Accounts

Happy Hump Day, everyone! 🐫 This week we've released 19 updates which include some great new features that I'm finally able to talk about! There are some meaty enhancements as well, so let's get …

(Posted Sep 27, 2021 1:03 PM)

Feature Requests » Please get the old rate calendar back

There were problems in the past with users accidentally updating rules when they only meant to update the rate but they accidentally updated both, or vice versa, because the rate and rules were on th…

(Posted Sep 27, 2021 9:10 AM)

Feature Requests » Trigger For Exact Day of Week Trash Reminders

No updates yet, but we're tracking it. FYI - it is not easy to do. It requires an entirely different timing/sending mechanism than how triggers currently work. Triggers currently work based on boo…

(Posted Sep 24, 2021 10:01 AM)

Blog » Unique "Rent" Mapping Per QuickBooks Property, See Listing Status on Vrbo API, Default Agreements and Triggers for New Users

Wait, what's this - a product update post on the weekend?? Yep, we're still churning them out! This one is pretty small and covers 10 updates (/support/articles/update-2021-09-20) we did a few …

(Posted Sep 24, 2021 9:50 AM)

Feature Requests » Refundable damage deposit - how it is displayed in quotes

We now support Refundable Damage Deposits as part of our built-in security deposit feature. Read the announcement here: https://www.ownerrez.com/blog/refundable-security-deposits-quotes-can-hold-dat…

(Posted Sep 24, 2021 9:38 AM)

Feature Requests » Automatic Refund of Refundable Damage Deposit

We now support Refundable Damage Deposits as part of our built-in security deposit feature. Read the announcement here: https://www.ownerrez.com/blog/refundable-security-deposits-quotes-can-hold-dat…

(Posted Sep 24, 2021 9:36 AM)

General Help and Questions » RDD versus Security Deposits

We now support Refundable Damage Deposits as part of our built-in security deposit feature. Read the announcement here: https://www.ownerrez.com/blog/refundable-security-deposits-quotes-can-hold-d…

(Posted Sep 24, 2021 9:34 AM)

General Help and Questions » Temporary hold or quote warning?

This is now finished and out live. Quotes can now hold dates. Read the announcement here: https://www.ownerrez.com/blog/refundable-security-deposits-quotes-can-hold-dates-batch-update-for-qb-sync

(Posted Sep 24, 2021 9:26 AM)