Paul W

OwnerRez Team Member
Joined June 2009
833 posts
Topic

Blog » Midsummer Updates Part 1 - Orientation Option on Statements, More PM Field Codes, Holiday Rates for Vrbo, Large Rate Numbers

So hey, turns out while I was gone, our enthusiastic engineers kept putting out updates at their normal frenetic pace! 💪 I was out of the office for most of July, and the updates kept silently pou…

(Posted Aug 9, 2021 10:02 AM)

General Help and Questions » How many OR users are integrated with QuickBooks?

[quote=Sloanish]In your reply to Dori123 you admit that the entire financial structure of OR needs to be redone.[/quote] Not the entire financial structure of OwnerRez, but of how our financial st…

(Posted Jul 6, 2021 9:31 AM)

General Help and Questions » How many OR users are integrated with QuickBooks?

Thanks for the detailed follow-up. Much appreciated. A quick note on this part: [quote=Dori123]3. I get orphaned customer names. Each time a reservation is created, I get an customer created i…

(Posted Jul 6, 2021 9:23 AM)

Feature Requests » Custom Field for "Fees"

Valerie, Thanks for the additional feedback and examples. Unfortunately, there is not a field code that will pull in a table of the fees from the Transactions tab. It's a good idea though. One of …

(Posted Jul 5, 2021 11:32 AM)

Feature Requests » API for Uploaded Files

Hi SBF VR, Unfortunately, there are no API end points for saving or storing files. However, I converted this forum thread to a Feature Request, so that you (and others) can up-vote it.

(Posted Jul 5, 2021 11:26 AM)

General Help and Questions » How many OR users are integrated with QuickBooks?

Thanks for the direct and honest feedback, Dori123. You're not alone. Many many OR users have asked about the QuickBooks integration. We have planned and designed but had to sit on them over time …

(Posted Jul 5, 2021 11:25 AM)

General Help and Questions » PayPal changes and Chargeback protection??

Hi BlueMtnCabins, Thanks for sharing this. I'm not quite sure what the answer is - I'd recommend reaching out to PayPal for clarity. OwnerRez integrates with the "Express Checkout" integration…

(Posted Jul 5, 2021 11:19 AM)

Blog » New "Empty Units" Report, Reviews on HomeToGo, Filter Expenses for Remmittance Status, Better Email/Phone Links

Very true, Annie! I'll look into seeing if that can be added quickly.

(Posted Jul 5, 2021 11:13 AM)

Blog » New "Empty Units" Report, Reviews on HomeToGo, Filter Expenses for Remmittance Status, Better Email/Phone Links

Hi everyone! This week, we released a neat-and-tidy little set of 23 updates, so let's take a second and run through them. ☕️ * New Features * Enhancements & Tweaks * Bug Fixes New Features …

(Posted Jul 1, 2021 9:55 AM)

Feature Requests » Review Received Marker so emails no longer go out asking for it

Hi Kim, There isn't a "has no review" criteria on triggers, but that's a great idea. I'm converting this thread to a Feature Request so others can see and vote on it.

(Posted Jul 1, 2021 9:29 AM)

Feature Requests » Add Time to Scheduled Emails

Hi Brent, good idea! However, the "scheduled email" feature is deprecated and will be removed in the future. We encourage the use of triggers for sending emails that go out at scheduled times. Sen…

(Posted Jun 29, 2021 3:09 PM)

Blog » Last 4 of Phone for Door Code, Auto-Create Listing Sites, Cleaning Fees on Statements, Charge Snapshots, Delayed Code Generation

I made a small correction to my response above. Door codes are set by the trigger sender, first thing, so that they are available for any trigger messages that day.

(Posted Jun 21, 2021 9:38 AM)

Blog » Last 4 of Phone for Door Code, Auto-Create Listing Sites, Cleaning Fees on Statements, Charge Snapshots, Delayed Code Generation

Hi Chris, Some answers for you: [quote=Chris L] I send the door code at 9am one week (7 days) before arrival. If I choose the option to set the door code 7 days before check-in, what time does that…

(Posted Jun 21, 2021 9:18 AM)

Feature Requests » Code Field for last 4 digits of the Guest Primary Phone Number

Hi everyone, This Feature Request is now finished! Check out the blog post about it last week: https://www.ownerrez.com/blog/last-4-of-phone-for-door-code-autocreate-listing-sites-cleaning-fe…

(Posted Jun 21, 2021 9:00 AM)

Feature Requests » Aggregate Data for Owner Statements

[quote=Odessa K]Is there a reply to this? it says there is but I dont see it..[/quote] No reply on this yet. But thanks for checking!

(Posted Jun 18, 2021 11:50 AM)

Feature Requests » Easier ability to split a the bill among guests

Hi, Ozark Stays, thanks for the suggestion. Just so you know (and maybe you already do) when the payment receipt email is generated, it shows the billing name, email, phone and address of the person…

(Posted Jun 16, 2021 3:58 PM)

Blog » Last 4 of Phone for Door Code, Auto-Create Listing Sites, Cleaning Fees on Statements, Charge Snapshots, Delayed Code Generation

Strap in, folks! We've got a lot to talk about this week! We put out several large updates over the past few weeks ( first a set of 28 (/support/articles/update-2021-06-01) and then another 37 …

(Posted Jun 14, 2021 2:52 PM)

General Help and Questions » Correction to Airbnb ical import & export

Cat, you're using a smartphone which will look differently than a desktop/laptop will look. For configuring calendar import (iCal) we recommend using a bigger screen like a desktop or laptop. How…

(Posted Jun 8, 2021 9:34 AM)

Feature Requests » Copy Quote - Listing Site Not Copied

Good idea. We don't show the listing site/channel selector when creating new quotes at all, but we could at least copy the listing site across if the new quote originates from a copy.

(Posted Jun 3, 2021 3:13 PM)

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

I have turned this into a Feature Request topic so that you can use the buttons to vote for it. Please add your vote. A lot of users have asked about and Vrbo has temporarily paused their work on i…

(Posted May 27, 2021 2:42 PM)