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Thanks for explaining the use case. I understand the problem now. We debated this internally a bit, and unfortunately we don't see any way that you can charge a top-up (or prepaid) card for an addi…
(Posted Mar 30, 2022 4:09 PM)
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Mar 30, 2022 4:09 PM |
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Hi, everyone! We've got https://www.ownerrez.com/support/articles/update-2022-04-04 13 updates to talk about from last week's release including some chunky new features involving Airbnb reviews a…
(Posted Mar 28, 2022 12:37 PM)
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Mar 28, 2022 12:37 PM |
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Hi there! Welcome to a fresh new work week! ☕️
We've got 36 updates (/support/articles/update-2022-03-21) to talk about from a release we put out at the beginning of last week. No new feature…
(Posted Mar 23, 2022 5:39 PM)
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Mar 23, 2022 5:39 PM |
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Hi everyone, Paul here from OwnerRez! From time to time, I feel like there is something in the air that I need to sit down and discuss with you directly. 🧘♂️
Lately, there's been a lot of buzz…
(Posted Mar 15, 2022 12:58 PM)
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Mar 15, 2022 12:58 PM |
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Hi Tarki, can you refund a smaller amount instead of trying to collect a new payment? Perhaps that's what you already tried, but typically when there's a cancellation penalty, it's collected by simp…
(Posted Mar 15, 2022 8:05 AM)
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Mar 15, 2022 8:05 AM |
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Got a https://www.youtube.com/watch?v=2AB9zPfXqQQ case of the Mondays? Grab an extra coffee, and hopefully, this little product update post will clear that up for you.
Today, we have a final wa…
(Posted Mar 14, 2022 9:48 AM)
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Mar 14, 2022 9:48 AM |
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@BlueMntCabins... You ought to buy the domain name smokeymountaincabinsbyowner.com (note the extra "e" in smokey) and then have that auto-redirect to your real one. Every time I go to look at your s…
(Posted Mar 10, 2022 8:54 AM)
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Mar 10, 2022 8:54 AM |
General Help and Questions » Access to CRM
Is there plans in the future to have the ability to grant access to the CRM without having to give full admin privileges?
Yes, and it is actively being tasked and scheduled. "Tiered Access" is …
(Posted Mar 10, 2022 8:50 AM)
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Mar 10, 2022 8:50 AM |
General Help and Questions » Web Developer
Hi PacVIew! We actually just started working with a new WordPress designer for our large PMs clients that want a totally unique experience. He is using our WordPress Plugin to connect OwnerRez data…
(Posted Mar 10, 2022 8:49 AM)
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Mar 10, 2022 8:49 AM |
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Dori, Chris... Thanks for your candor! I appreciate your frustration, believe me, and 2022 was supposed to be "the year of accounting" over here. We've had a lot of meetings about it and tasked ou…
(Posted Mar 10, 2022 8:47 AM)
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Mar 10, 2022 8:47 AM |
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Hi Charles & Celia,
Currently, the settings that determine if the "Book Now" button shows, on either the top level Book Now page or the individual property page, dictates what happens across all …
(Posted Mar 1, 2022 5:45 PM)
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Mar 1, 2022 5:45 PM |
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Happy Thursday, everyone! The weekend is closer than you think, so hang in there!
This blog post covers a release we did a couple of weeks ago - a monstrous https://www.ownerrez.com/support/art…
(Posted Feb 24, 2022 2:07 PM)
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Feb 24, 2022 2:07 PM |
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Over the past couple of years, we've established an ecosystem for third-party apps and partners.
You've probably seen the many blog posts saying "OwnerRez now integrates with [x]" and talks about…
(Posted Feb 18, 2022 9:03 AM)
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Feb 18, 2022 9:03 AM |
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Hey everybody! I hope 2022 has started out strong for your vacation rental business. The biggest surge in vacation rental business always happens in the first quarter of every year, so hopefully,…
(Posted Feb 3, 2022 9:04 AM)
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Feb 3, 2022 9:04 AM |
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Hi everyone! Welcome to the first product update post of 2022! We're excited and eager for the changes the new year will bring. Our team is https://www.ownerrez.com/careers growing and our road…
(Posted Jan 19, 2022 9:28 AM)
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Jan 19, 2022 9:28 AM |
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That's a great list! Thanks for detailing that. Several of those things, we already know about and plan to add. In general, we are planning to do a lot of of accounting work in 2022, so stuff like…
(Posted Jan 8, 2022 9:55 AM)
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Jan 8, 2022 9:55 AM |
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Back at the beginning of November, we wrote a lengthy blog post about how our https://www.ownerrez.com/blog/sms-pricing-is-changing-but-will-only-affect-largebody-messages SMS pricing was changing…
(Posted Dec 27, 2021 12:34 PM)
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Dec 27, 2021 12:34 PM |
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Hey everyone! Sorry for butting in on your holiday break, but I wanted to mention a couple of things. First, the OwnerRez team would like to wish you a wonderful holiday season! However you cele…
(Posted Dec 27, 2021 11:20 AM)
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Dec 27, 2021 11:20 AM |
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What if the app happened in steps? It wouldn't need to include every OR feature from the get-go.
That is the approach we're looking at actually.
The main items a native app would make better…
(Posted Dec 21, 2021 6:09 PM)
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Dec 21, 2021 6:09 PM |
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Hi Megan,
Yes, Vrbo reviews auto-match against bookings. Read this blog post about it:
https://www.ownerrez.com/blog/more-settings-for-refundable-security-deposits-airbnb-status-weekend-rates…
(Posted Dec 18, 2021 10:57 AM)
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Dec 18, 2021 10:57 AM |
