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Is anyone else having trouble with the SMS push notifications not coming through to your devices? We have claimed the devices and it worked for awhile but then stopped working. We reclaimed them agai…
(Posted Jul 29, 2024 1:35 PM)
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Jul 29, 2024 1:35 PM |
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*You can create discounts or surcharges, without ordering, to apply only to GVR. If you only use one percentage discount, you could determine to create a cleaning fee that is adjusted for the discou…
(Posted May 27, 2024 9:41 PM)
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May 27, 2024 9:41 PM |
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IME, "queued" is a bit of a misnomer. When you submit a message, yes, it is technically queued for the OR servers to call the messaging API, but in practice, even though it's not exactly sent in real…
(Posted May 27, 2024 4:12 PM)
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May 27, 2024 4:12 PM |
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https://uc.orez.io/w/files/7034b28a53194a5fa712a88516963132 Mine are actually experiencing real errors. I wrote into the Helpdesk and was told that these errors are actually valid and I do need to ma…
(Posted May 27, 2024 4:06 PM)
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May 27, 2024 4:06 PM |
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Great find. I've emailed my processor to see if they agree and can change my MCC. (I'm on an Interchange Plus plan.)
(Posted May 22, 2024 12:56 PM)
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May 22, 2024 12:56 PM |
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I don't necessarily need a specific "print to PDF" function, BUT there currently is no way to send guests a nicely-formatted receipt showing their charges and payments. A version of this is emailed t…
(Posted May 7, 2024 2:22 PM)
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May 7, 2024 2:22 PM |
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We've been live for several months now on Google Vacation Rentals. I had high hopes that it would be a valuable addition to our channel lineup. But our experience so far is absolutely nothing. Was…
(Posted Apr 25, 2024 6:11 PM)
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Apr 25, 2024 6:11 PM |
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I appreciate honesty but find Ken's response unhelpful.
As a property manager with frequent property changes, reports for historical data are crucial.
The suggested workaround is simplistic.…
(Posted Mar 29, 2024 6:38 PM)
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Mar 29, 2024 6:38 PM |
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2 questions:
* How does your system auto-populate Expedia links? None of mine seem to have auto-populated, and I know I do periodically get bookings from Expedia. Will it only auto-populate after…
(Posted Oct 15, 2023 9:28 PM)
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Oct 15, 2023 9:28 PM |
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Oh my gosh, this is life-changing!! How did I miss that this had been released? I've been doing it manually this whole time!
(Posted Sep 27, 2023 2:18 PM)
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Sep 27, 2023 2:18 PM |
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OMG, YES YES YES. Great, well-written write-up.
I know this was closed already as a duplicate of an existing feature request, but the way you've written up the issue and the suggestions you've in…
(Posted Jul 18, 2023 7:38 PM)
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Jul 18, 2023 7:38 PM |
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Vrbo historically has not allowed same-day bookings at all. by Ken T (/forums/users/347381996) – Jul 16, 2023 1:41 AM (UTC)
Indeed. It's understandable as same-day bookings have higher risk (hi…
(Posted Jul 18, 2023 7:35 PM)
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Jul 18, 2023 7:35 PM |
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Same--I occasionally see this happen (and I only and exclusively use the {BUFIXUP} in all my communications with guests). It's not really worrisome, but I've always been mildly curious why it sometim…
(Posted Jul 4, 2023 9:53 PM)
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Jul 4, 2023 9:53 PM |
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I'd extend this request to also include showing the full channel message (the same problem happens with email alerts of channel messages). I've had some instances lately where a guest sends a channel…
(Posted Jul 4, 2023 9:50 PM)
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Jul 4, 2023 9:50 PM |
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Just wanted to say that you guys got this rolled out just in time!
Vrbo was having big issues this weekend.
* I received an inquiry that could not be replied to via Vrbo (it was an inquiry, n…
(Posted Jun 26, 2023 4:12 PM)
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Jun 26, 2023 4:12 PM |
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While OR is very flexible and you can accomplish a lot of things like this with careful creation of templates and triggers, there are a number of things that would be nice to just work automatically …
(Posted Jun 20, 2023 3:00 PM)
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Jun 20, 2023 3:00 PM |
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Yes, you can do this. I do this--I have one agreement for Airbnb, another for other channels that process their own charges (e.g. TripAdvisor), and a third for direct bookings and channels where I pr…
(Posted Jun 5, 2023 6:22 PM)
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Jun 5, 2023 6:22 PM |
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So I finally got my first HTG booking that didn't end up canceling (my first two bookings were canceled, but HTG still invoiced me the commissions for those bookings until I challenged them). I went …
(Posted May 15, 2023 2:39 PM)
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May 15, 2023 2:39 PM |
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A PM lock should prevent any and all changes to the financials of a given booking. This is no exception with channel bridge or the API transaction sync. by Caleb M (/forums/users/347417063) – May 8…
(Posted May 10, 2023 4:04 PM)
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May 10, 2023 4:04 PM |
General Help and Questions » Faster payouts
FWIW, I was on Lynnbrook’s legacy system (which was fund at booking) but switched to Ascent when they offered me interchange-plus pricing. I was happy with Lynnbrook but I’ve been very satisfied with…
(Posted May 3, 2023 8:00 PM)
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May 3, 2023 8:00 PM |
