Ken T

Joined August 2019
1707 posts
Topic

Feature Requests » Ability to immediately send an email to all current and future guests within a specific date range

It's not a legal issue - this would clearly be legal.  The concern is the effect on overall spam scores. Anyway, since there are a number of workarounds, this is not a high priority item.  The si…

(Posted Aug 2, 2023 8:57 PM)

Feature Requests » Photo rotation.

Once upon a time it was true, but, not anymore: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#listing-boost-tricks In the case o…

(Posted Aug 1, 2023 3:28 PM)

Feature Requests » Door lock/code generation requirements

This is not necessary.  It does not matter if door codes are generated - what matters is if or when they are sent to the guest.  That is done via template and triggers, and, our triggers already supp…

(Posted Jul 27, 2023 8:51 PM)

General Help and Questions » Booking.com question on final payment

Booking.com's payment system is vastly more complex with far more possible options, depending on your location, length in business, and many other factors.  You should speak with Booking,com tech sup…

(Posted Jul 26, 2023 2:20 PM)

Feature Requests » VRBO automated messages and API without card processing

Yes!  OwnerRez now integrates with the Vrbo internal messaging system: https://www.ownerrez.com/support/articles/vrbo-messaging So you can schedule message templates using triggers, much as w…

(Posted Jul 26, 2023 10:09 AM)

General Help and Questions » Help -- Vrbo and owner rez calendar sync

It looks like your APIs are connected properly, but, you are using PriceLabs.  PriceLabs pushes in dynamically changing nightly rates, which override whatever else might be configured in OwnerRez. So…

(Posted Jul 25, 2023 6:08 PM)

Feature Requests » API Rate Adjustment per Property

[This topic has been closed as a duplicate of another topic ( Make a rate adjustment per property on our Airbnb API (/forums/requests/make-a-rate-adjustment-per-property-on-our-airbnb-api) )]

(Posted Jul 24, 2023 7:01 PM)

Feature Requests » Make a rate adjustment per property on an API

[Another topic was closed as a duplicate of this topic ( API Rate Adjustment per Property (/forums/requests/api-rate-adjustment-per-property) )]

(Posted Jul 24, 2023 7:01 PM)

Feature Requests » Control of channel Rate Adjustment at the property level

[This topic has been closed as a duplicate of another topic ( Make a rate adjustment per property on our Airbnb API (/forums/requests/make-a-rate-adjustment-per-property-on-our-airbnb-api) )]

(Posted Jul 24, 2023 7:01 PM)

Feature Requests » Make a rate adjustment per property on an API

[Another topic was closed as a duplicate of this topic ( Control of channel Rate Adjustment at the property level (/forums/requests/control-of-channel-rate-adjustment-at-the-property-level) )]

(Posted Jul 24, 2023 7:01 PM)

Feature Requests » Make the Inbox feature similar to other messaging apps and inboxes

Yes, hopefully later this year, although it may get pushed into early next year.

(Posted Jul 24, 2023 4:21 PM)

Feature Requests » Triggers based on duration of stay

Sure, you can already do that, in Criteria in the Trigger: https://uc.orez.io/w/files/d4c080705ef94f529b5ae54cdebec2c0

(Posted Jul 24, 2023 1:24 PM)

General Help and Questions » Notification Alert for inquiry

Yes, this is planned - see this forum post: https://www.ownerrez.com/forums/requests/webapp-notifications-on-apple

(Posted Jul 21, 2023 10:54 AM)

General Chat » VRBO/Expedia joins One Key

By way of an update, we have spoken to our Vrbo friends, and received the following clarifications: A guest can earn OneKey credit on any North American listing, API or not.  But, OneKey credits …

(Posted Jul 20, 2023 11:58 AM)

General Chat » FYI - Trip Advisor not accepting any more API connection requests at this time.

Alas no - we've tried to reach out to them and not had any useful light shed, and as far as I'm aware, no other clients have succeeded in implementing a net-new API connection.

(Posted Jul 20, 2023 10:57 AM)

General Help and Questions » HELP! VRBO cancelation and refund problem

Most likely, that payment has not yet cleared the processor and cannot be refunded - it should instead be voided. This is better anyway since it'll save you the transactions fees. Otherwise, plea…

(Posted Jul 18, 2023 9:55 AM)

Blog » Turno (formerly TurnoverBnB) FREE For All OwnerRez Users

I would recommend reaching out to Turno for clarification on how they handle that situation.  My understanding is that processing fees apply only if payment is made via Turno, rather than directly to…

(Posted Jul 17, 2023 8:16 PM)

Feature Requests » Add WhatsApp to Communications and/or Social Media profiles

[This topic has been closed as a duplicate of another topic ( WhatsApp Business Integration. (/forums/requests/whatsapp-business-integration) )]

(Posted Jul 17, 2023 3:36 PM)

Feature Requests » WhatsApp Business Integration

[Another topic was closed as a duplicate of this topic ( Add WhatsApp to Communications and/or Social Media profiles (/forums/requests/add-whatsapp-to-communications-andor-social-media-profiles) )]

(Posted Jul 17, 2023 3:36 PM)

Feature Requests » Same Day Bookings with Time Cut Off

Vrbo historically has not allowed same-day bookings at all.

(Posted Jul 15, 2023 9:41 PM)