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Please write in to the Helpdesk with specific examples of bookings where this occurred, so we can investigate and determine the cause.
(Posted Jul 15, 2023 3:47 PM)
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Jul 15, 2023 3:47 PM |
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Yes, this can be done using our open API:
https://www.ownerrez.com/support/articles/api-overview
https://api.ownerrez.com/help/v2/Api/POST-v2-guests
(Posted Jul 13, 2023 11:53 AM)
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Jul 13, 2023 11:53 AM |
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Does integration of the API require custom coding on our end?
No, although there are a few other limitations and requirements:
https://www.ownerrez.com/support/articles/channel-management-ap…
(Posted Jul 12, 2023 2:59 PM)
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Jul 12, 2023 2:59 PM |
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I am not aware that Turno has this capability. However, our API does support it, so, it should be possible for them to add it. You should suggest this to them as a useful additional feature!
(Posted Jul 12, 2023 12:29 PM)
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Jul 12, 2023 12:29 PM |
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Well, we do have some similar deals, most notably with Turno, which is also free to OwnerRez users:
https://www.ownerrez.com/support/articles/turno (https://www.ownerrez.com/support/articles/tur…
(Posted Jul 11, 2023 11:29 AM)
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Jul 11, 2023 11:29 AM |
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[This topic has been closed as a duplicate of another topic ( Team access (/forums/requests/team-access) )]
(Posted Jul 11, 2023 10:10 AM)
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Jul 11, 2023 10:10 AM |
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[Another topic was closed as a duplicate of this topic ( Create Levels of Team Access for Team Members For All OR Hosting Software (/forums/requests/create-levels-of-team-access-for-team-members-fo…
(Posted Jul 11, 2023 10:10 AM)
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Jul 11, 2023 10:10 AM |
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Please send your Excel file in to the Helpdesk so we can take a look and figure out what's wrong. From your description, it ought to work, but, it is very easy to accidentally create a simple but ob…
(Posted Jul 11, 2023 10:05 AM)
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Jul 11, 2023 10:05 AM |
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You can certainly feel free to forward them to the Helpdesk, so we can take a look. However, generally, it is very rare for OwnerRez to do special offers, as we follow the "everyday low prices" mode…
(Posted Jul 11, 2023 10:04 AM)
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Jul 11, 2023 10:04 AM |
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It is not really feasible for everything in the OwnerRez database to be downloaded to your smartphone so it can work offline.
That said, you might consider looking into our custom iCal feeds:
…
(Posted Jul 10, 2023 1:22 PM)
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Jul 10, 2023 1:22 PM |
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Airbnb tracks initial response time, so I don't want to fall in the algorithm
Note that, to the best of our understanding, Airbnb (and Vrbo) do not track your initial response time if you are API…
(Posted Jul 10, 2023 11:25 AM)
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Jul 10, 2023 11:25 AM |
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The guest was concerned because she would get charged if there was damage to the unit.
You don't say... That is in fact a very large part of the reason we so strongly recommend using our legal ag…
(Posted Jul 8, 2023 10:11 PM)
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Jul 8, 2023 10:11 PM |
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Well, obviously it didn't happen the first half of this year. :-/ This is why we generally avoid giving public ETAs.
Adding this function is a whole lot harder than it may appear to be at first…
(Posted Jul 8, 2023 10:09 PM)
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Jul 8, 2023 10:09 PM |
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Yes, we're aware of this issue for bookings that pre-existed the implementation of the Vrbo messaging API. We're working with Vrbo to get those backfilled, and, they will go away eventually.
(Posted Jul 8, 2023 1:17 PM)
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Jul 8, 2023 1:17 PM |
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Please write in to the Helpdesk with a detailed description and specific example, if you have not already done so, so we can better understand the question and get you the right answer.
(Posted Jul 7, 2023 10:27 PM)
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Jul 7, 2023 10:27 PM |
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Also, we still are hoping to add this capability later this year, if we're lucky with the dev schedule.
(Posted Jul 7, 2023 7:37 PM)
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Jul 7, 2023 7:37 PM |
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Not sure what you're referring to? Our existing multiple-month calendar is mobile compatible and looks fine on phones:
https://uc.orez.io/w/files/b9c65341f92e42719d740e2b3fb7e39b
(Posted Jul 7, 2023 11:12 AM)
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Jul 7, 2023 11:12 AM |
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Wheelhouse has officially released their integration with OwnerRez!
https://www.ownerrez.com/blog/integration-with-wheelhouse
(Posted Jul 6, 2023 1:30 PM)
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Jul 6, 2023 1:30 PM |
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Vrbo's still working on it... they say, hopefully later this year.
(Posted Jul 5, 2023 1:48 PM)
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Jul 5, 2023 1:48 PM |
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Since this has historically been nothing more than a confusing UI issue, and it goes away if you use our API connection, this hasn't been a priority to address. We've talked about it with Vrbo sever…
(Posted Jul 4, 2023 2:32 PM)
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Jul 4, 2023 2:32 PM |
