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[Another topic was closed as a duplicate of this topic ( Allow for triggers to be tied to flexible check-in times (not just standard property check-in time) (/forums/requests/allow-for-triggers-to-…
(Posted Jun 17, 2023 12:21 PM)
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Jun 17, 2023 12:21 PM |
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[This topic has been closed as a duplicate of another topic ( Trigger Booking Field Criteria - Check In Check Out Non Standard Time (/forums/requests/trigger-booking-field-criteria-check-in-check-o…
(Posted Jun 17, 2023 12:20 PM)
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Jun 17, 2023 12:20 PM |
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[Another topic was closed as a duplicate of this topic ( Email Trigger based on check-in time (standard or custom) (/forums/requests/email-trigger-based-on-checkin-time-standard-or-custom) )]
(Posted Jun 17, 2023 12:20 PM)
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Jun 17, 2023 12:20 PM |
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The most likely reason is, that button's configuration is botched in your header menu settings, and it's not pointing at the Book Now page. I'd suggest looking into that:
https://www.ownerrez.co…
(Posted Jun 15, 2023 1:58 PM)
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Jun 15, 2023 1:58 PM |
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With yesterday's release, cell phone number was moved to be the top phone field. Also, the guest forms (where BUFIXUP, etc. sends the guest) is scheduled for a major overhaul in the near future.
(Posted Jun 15, 2023 9:55 AM)
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Jun 15, 2023 9:55 AM |
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It is not possible to delete required fields. Not sure why you'd want to do that anyway, a phone number is pretty important. With channel bookings, you should (almost) always already have that anyw…
(Posted Jun 14, 2023 11:07 PM)
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Jun 14, 2023 11:07 PM |
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is Google Vacation Rentals the same as Google My Business?
No. They are entirely separate and unrelated.
(Posted Jun 14, 2023 11:21 AM)
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Jun 14, 2023 11:21 AM |
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The SMS system is entirely separate from your website hosting, so, no, this shouldn't have had any effect. Please write in to the Helpdesk with specific information and details about what isn't work…
(Posted Jun 13, 2023 6:18 PM)
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Jun 13, 2023 6:18 PM |
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There is not, but, our website is mobile-responsive. So you can browse it just fine in your smartphone, and it'll work for most functions.
We are currently in the middle of a long-term project t…
(Posted Jun 12, 2023 7:32 PM)
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Jun 12, 2023 7:32 PM |
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[This topic has been closed as a duplicate of another topic ( Abandoned Booking Tracking/Recovery/Response (/forums/requests/abandoned-booking-trackingrecoveryresponse) )]
(Posted Jun 12, 2023 4:01 PM)
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Jun 12, 2023 4:01 PM |
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[Another topic was closed as a duplicate of this topic ( Abandoned bucket (/forums/requests/abandoned-bucket) )]
(Posted Jun 12, 2023 4:01 PM)
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Jun 12, 2023 4:01 PM |
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Yes, this will happen, looking like later this year.
(Posted Jun 9, 2023 4:26 PM)
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Jun 9, 2023 4:26 PM |
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This is actually a very timely post, as we are researching what features and improvements would be useful for supporting longer-term stays.
(Posted Jun 9, 2023 1:26 PM)
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Jun 9, 2023 1:26 PM |
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Vrbo hasn't forgotten about that, they're talking about later this year though.
(Posted Jun 8, 2023 9:45 PM)
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Jun 8, 2023 9:45 PM |
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They're talking about the end of the year, which - let's be real - probably means early next year. But that's progress at least. :-)
(Posted Jun 8, 2023 9:43 PM)
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Jun 8, 2023 9:43 PM |
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Where in particular? There's CRM > Inbox on the menu?
(Posted Jun 8, 2023 5:53 PM)
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Jun 8, 2023 5:53 PM |
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If we communicate with guests of a confirmed Vrbo booking through OwnerRez will Vrbo continue to redact information from our messages or leave them alone?
It's not supposed to. If you have a spe…
(Posted Jun 8, 2023 12:32 PM)
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Jun 8, 2023 12:32 PM |
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I'm afraid we don't publicly release specific timelines, except to say that the integration is in ongoing testing.
(Posted Jun 6, 2023 4:01 PM)
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Jun 6, 2023 4:01 PM |
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This isn't exactly that, but, if you look at your general communication history:
https://app.ownerrez.com/inbox/history/emails
You'll get something not too far different, because just about e…
(Posted Jun 5, 2023 11:55 AM)
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Jun 5, 2023 11:55 AM |
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I tried to do the Manual Lock option where it generates the last 4 digits of the number and then its the DOOR CODE field but that is not populating within the template.
That ought to work. Pleas…
(Posted Jun 5, 2023 11:53 AM)
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Jun 5, 2023 11:53 AM |
