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We strongly recommend having all guests e-sign our rental agreement, as that's the only legally valid and binding protection you have re the guest that doesn't involve Airbnb making all the decisions…
(Posted Feb 27, 2023 11:35 AM)
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Feb 27, 2023 11:35 AM |
General Help and Questions » iCal
Yes, by definition cancelled bookings are no longer on your calendar, so they would not be included on an iCal feed.
(Posted Feb 25, 2023 10:01 PM)
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Feb 25, 2023 10:01 PM |
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We already do collect real email addresses from Airbnb guests using that form, so I'm not sure what the purpose here is.
(Posted Feb 24, 2023 3:28 PM)
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Feb 24, 2023 3:28 PM |
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You already can. :-)
(Posted Feb 24, 2023 1:30 PM)
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Feb 24, 2023 1:30 PM |
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No, you would set up a second, separate Book Now widget for this purpose.
(Posted Feb 23, 2023 8:16 PM)
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Feb 23, 2023 8:16 PM |
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There actually are plans to add push notifications to the web app - Google Apple has announced this will be added to versions of Chrome iOS to make this possible.
(Posted Feb 23, 2023 2:21 PM)
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Feb 23, 2023 2:21 PM |
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There are plans to develop what's commonly referred to as a "unified inbox", but there are a very great number of pieces to that, as well as serious support concerns if we're handling all your email …
(Posted Feb 23, 2023 12:59 PM)
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Feb 23, 2023 12:59 PM |
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Not really... Vrbo has said they are working on it for a year now. When it's done, we'll implement it at our end as a high priority.
(Posted Feb 23, 2023 11:55 AM)
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Feb 23, 2023 11:55 AM |
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Unfortunately, while in theory it is possible for OwnerRez to add whatever amenity options we wanted, they're largely useful only insofar as the major listing channels support them. And, for these, …
(Posted Feb 22, 2023 5:13 PM)
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Feb 22, 2023 5:13 PM |
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The Helpdesk gets a ton of support tickets along the lines of "Why did booking X do Y when I have it configured for Z", when the reason is that booking X is on a particular channel that can't do Z an…
(Posted Feb 22, 2023 11:07 AM)
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Feb 22, 2023 11:07 AM |
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I think you already can, using a Book Now widget configured for contact us only?
https://www.ownerrez.com/support/articles/css-magic-widgets#book-now-inquiry-widget-remove-dates-size
(Posted Feb 21, 2023 11:19 AM)
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Feb 21, 2023 11:19 AM |
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I tend to think that would create a good deal of confusion, but, I'll leave it here as a suggestion to see what the community thinks of it.
(Posted Feb 21, 2023 11:18 AM)
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Feb 21, 2023 11:18 AM |
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We haven't seen any changes, but we'll keep an eye out for your support ticket with more detail and investigate further.
(Posted Feb 20, 2023 1:59 PM)
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Feb 20, 2023 1:59 PM |
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I'm not sure I understand exactly what you're dealing with here. Please write in to the Helpdesk with URLs and screenshots showing all what you've described, so we can investigate.
(Posted Feb 20, 2023 1:48 PM)
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Feb 20, 2023 1:48 PM |
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Some useful additional information can be found on these pages:
https://www.ownerrez.com/support/articles/glossary-definitions
https://www.ownerrez.com/support/articles/booking-statistics-glo…
(Posted Feb 20, 2023 12:17 PM)
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Feb 20, 2023 12:17 PM |
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We rarely release ETAs for development, and when we do, they tend to end up taking longer than expected... so no, it'll be done when it's finished. But since we're actually working on it, it'll get …
(Posted Feb 20, 2023 11:59 AM)
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Feb 20, 2023 11:59 AM |
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Integration with Google Vacation Rentals is in active development.
You may have noticed that Google Vacation Rentals is listing OwnerRez as a connectivity partner:
https://support.google.com/…
(Posted Feb 20, 2023 10:51 AM)
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Feb 20, 2023 10:51 AM |
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Please write in to the Helpdesk and we'll take a look. We'll also need to know the email address you have at your domain.
(Posted Feb 17, 2023 10:46 PM)
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Feb 17, 2023 10:46 PM |
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That's a legitimate question. I'm not sure either but I'll try and find out.
(Posted Feb 17, 2023 1:20 PM)
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Feb 17, 2023 1:20 PM |
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Blocks and season rate overrides on arrival/departure are overrideable. If you combine them it makes a singular expression for the entire set of rules. Seasons, blocks, etc all combine together so …
(Posted Feb 17, 2023 1:07 PM)
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Feb 17, 2023 1:07 PM |
