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It's a complicated issue. Take a look at this support doc and see if it helps:
https://www.ownerrez.com/support/articles/channel-management-overview
This one is more specific:
https://www.ownerrez…
(Posted Nov 22, 2019 8:23 AM)
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Nov 22, 2019 8:23 AM |
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Alas no, you'll have to make do with our taste in decor. :-)
(Posted Nov 20, 2019 11:15 AM)
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Nov 20, 2019 11:15 AM |
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Yes! Each property can have a different level of protection. Go to Settings > Damage Protection. That'll display a list of all your properties and the selected level for each, which you can change…
(Posted Nov 20, 2019 11:10 AM)
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Nov 20, 2019 11:10 AM |
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Yes, that's a temporary selector, you have to choose it every time you go to that page.
However, the other part of your problem can be fixed. Go to one of the bookings you entered manually, then to…
(Posted Nov 20, 2019 8:59 AM)
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Nov 20, 2019 8:59 AM |
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There should be... If the booking is displaying in OR's calendar, you can click on it, and on the Overview tab, there should be a message like this:
This booking was created automatically by a calen…
(Posted Nov 19, 2019 4:28 PM)
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Nov 19, 2019 4:28 PM |
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First, I see you are NOT using the HA/VRBO API (and you can't, unfortunately, since you don't have 5 properties). So for anyone else reading this, this answer is applicable ONLY to non-API VRBO book…
(Posted Nov 18, 2019 2:55 PM)
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Nov 18, 2019 2:55 PM |
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Yes, all our price-pushing functions have a price escalator % setting. So you can indeed raise your Airbnb prices by 5%.
(Posted Nov 18, 2019 2:26 PM)
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Nov 18, 2019 2:26 PM |
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I may be reading the question wrong, but I'm not sure this is the right solution.
If your calendars are syncing in both directions, and you don't want what you block on HomeAway to be blocked on Own…
(Posted Nov 18, 2019 8:14 AM)
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Nov 18, 2019 8:14 AM |
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No, Concierge is separate. The Hosted Website is your own website advertising your properties, allowing guests to directly book with you without having to always go through some other channel (Airbn…
(Posted Nov 16, 2019 1:48 PM)
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Nov 16, 2019 1:48 PM |
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Not at the moment, no. We're working to add that ability, hopefully in the new year.
(Posted Nov 15, 2019 11:56 AM)
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Nov 15, 2019 11:56 AM |
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Not exactly.
It used to be that you were expressly forbidden by the contract from rolling Damage Protection into your rates or listing it as a specific line item.
Now, you can, except that you cann…
(Posted Nov 15, 2019 11:54 AM)
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Nov 15, 2019 11:54 AM |
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Several different things here...
1. API docs start here (there are a lot of them):
https://www.ownerrez.com/support/articles/channel-management-api-integrations
2. Channel Bridge docs start here:
h…
(Posted Nov 15, 2019 11:51 AM)
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Nov 15, 2019 11:51 AM |
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Thanks for your support! And yes, PriceLabs does integrate directly with OwnerRez - with no additional fees. :-)
https://www.ownerrez.com/support/articles/pricelabs
(Posted Nov 14, 2019 8:01 PM)
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Nov 14, 2019 8:01 PM |
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Yeah, that would make sense. I've referred this over to the engineers to see what would be involved.
(Posted Nov 14, 2019 1:24 PM)
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Nov 14, 2019 1:24 PM |
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Click on the booking in your calendar, which will bring you to the main overview screen for that booking.
Then click on the Transactions tab and scroll down. You'll be able to see the Security Depo…
(Posted Nov 14, 2019 1:23 PM)
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Nov 14, 2019 1:23 PM |
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Becky, I send you an email with some examples of the two types of website.
Basically, Widgets are a free feature that's included with the base OwnerRez rate. They can't stand alone; they're snippet…
(Posted Nov 14, 2019 1:22 PM)
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Nov 14, 2019 1:22 PM |
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Pretty much - yup. Or long after they should have left.
We're planning to make time-setting possible in a future development. Maybe sometime next year.
(Posted Nov 14, 2019 1:15 PM)
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Nov 14, 2019 1:15 PM |
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Mostly, the content of your Hosted Website (live or otherwise) is driven by the information you've entered for your Properties - photos, descriptions, etc. So if you add new photos to a Property in …
(Posted Nov 9, 2019 12:53 PM)
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Nov 9, 2019 12:53 PM |
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Just delete the # and everything after it, and make what's left your bookmark. Thereafter, you will always be taken to "now", whenever that is.
(Posted Nov 6, 2019 4:53 PM)
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Nov 6, 2019 4:53 PM |
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Actually, we do have the ability to import spot rates from an Excel spreadsheet, which might indeed be a lot easier for you. It's under Tools > Import/Export.
For the rest, I'm opening a ticket for…
(Posted Nov 6, 2019 3:19 PM)
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Nov 6, 2019 3:19 PM |
