Topic | Posted |
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General Help and Questions » Are you aware that you pay commision to VRBO for extra sevices you sell to your guests (e.g. airport transfers)?Hello Chris, Thank you for your feedback... Actually my guest representative from VRBO was surprised about this. She was clearly stating that only compulsory fees (e.g. extra person fee, comp… (Posted May 27, 2022 2:13 PM) |
May 27, 2022 2:13 PM |
General Help and Questions » Are you aware that you pay commision to VRBO for extra sevices you sell to your guests (e.g. airport transfers)?Are you aware that you pay commission to VRBO for extra services you sell to your guests (e.g. airport transfers)? So, you add an extra service (a manual surcharge) to a VRBO booking in OR … (Posted May 24, 2022 3:16 PM) |
May 24, 2022 3:16 PM |
Feature Requests » "Current" view on the dashboardAt the moment "Current" button that we have at the dashboard shows previous day, current day and next day arrivals, departures and current stays and this creates a very long list even for 16 properti… (Posted May 5, 2022 12:48 PM) |
May 5, 2022 12:48 PM |
Feature Requests » User Access authoritiesWe're a very small team and despite I still find access authorities too simple in OR. So, I can't hire someone to help me with some basic things. It'd be very important for this person to be able to … (Posted May 5, 2022 12:30 PM) |
May 5, 2022 12:30 PM |
Blog » Delay Negative Reviews on Airbnb, Expense Categories, Channel Transparency, Theme CleanupI agree with Fabian... (Posted Apr 23, 2022 4:36 AM) |
Apr 23, 2022 4:36 AM |
Introduce Yourself! » Not accepting top-up credit cards for Stripe payments?Hi Paul, Thank you for your reply! In our case (I think it'll be unusual for many here), we mainly rely on 20% deposit payment and we don't collect the 80% until the guest arrives… (Posted Mar 15, 2022 8:31 AM) |
Mar 15, 2022 8:31 AM |
Introduce Yourself! » Not accepting top-up credit cards for Stripe payments?Hello there, We sometimes can not collect the cancellation penalty due to top-up credit cards being used for bookings. Is there any possibility to stop these type of cards being accepted? or mayb… (Posted Mar 15, 2022 7:56 AM) |
Mar 15, 2022 7:56 AM |
Feature Requests » Discounting a VRBO referralYes, this is an important function we need too! (Posted Feb 12, 2022 3:08 AM) |
Feb 12, 2022 3:08 AM |
General Help and Questions » Add-ons/PackagesYes, we need this type of report too. We sell airport transfers as an add-on and at the end of each month, I've to compare the Transfer company's list with ours but as far as I'm aware of I can't pro… (Posted Feb 8, 2022 4:10 AM) |
Feb 8, 2022 4:10 AM |
Feature Requests » 2 Factor Authentication For OR Account Login.To have a more secure platform would be great! It'd be devastating if my OR account was hacked. (Posted Feb 6, 2022 6:36 AM) |
Feb 6, 2022 6:36 AM |
Feature Requests » Bringing guest's Airbnb rating into OwnerRezWe had a terrible guest and although I normally always check a guest's Airbnb profile after a booking is made, this time I missed it. Now when I check the guest on Airbnb I saw that he has one 1* rev… (Posted Nov 20, 2021 4:51 AM) |
Nov 20, 2021 4:51 AM |
Feature Requests » An important configuration feature to support more revenueGreat, I didn't realise this was possible. Thank you very much! (Posted Aug 10, 2021 1:54 PM) |
Aug 10, 2021 1:54 PM |
Feature Requests » An important configuration feature to support more revenueHello there, Case 1: It's common practice to combine two or more units and present it as one unit on listing sites, since some people search accommodation for large groups. Case 2: It's common… (Posted Aug 9, 2021 4:19 AM) |
Aug 9, 2021 4:19 AM |
General Help and Questions » Under Rules: Setting to change minimum nights if there is a gapThank you very much! Look forward to this being implemented... (Posted Jul 20, 2021 2:41 PM) |
Jul 20, 2021 2:41 PM |
General Help and Questions » Under Rules: Setting to change minimum nights if there is a gapOK thank you for this. I've configured the property 275476 in this way and there is a gap of 3 nights between 14-17 August, however, still doesn't accept 2 night bookings for this period. Could y… (Posted Jul 19, 2021 10:55 AM) |
Jul 19, 2021 10:55 AM |
General Help and Questions » Under Rules: Setting to change minimum nights if there is a gapOK let me clarify more. Normally our minimum stay is 2 nights but in summer in the season we set this to 3 in the following settings: Length Restrictions Minimum Nights 3 Minimum Gap Nights 2 … (Posted Jul 18, 2021 9:05 AM) |
Jul 18, 2021 9:05 AM |
General Help and Questions » Under Rules: Setting to change minimum nights if there is a gapThank you for the reply. If you added one more field where we can define what the gap is (e.g. 3 days, 4 days, 5 days) so we can choose to receive a 2 night booking for a 3-night gap (where our stand… (Posted Jul 17, 2021 2:02 PM) |
Jul 17, 2021 2:02 PM |
General Help and Questions » Under Rules: Setting to change minimum nights if there is a gapAs far as I know, if I set the Property Rules under Minimum Night Restrictions - During Gaps to 2 then it'll look for 2 night gaps between bookings. It'll not let a 2 night booking into a 3 night gap… (Posted Jul 16, 2021 4:03 PM) |
Jul 16, 2021 4:03 PM |
General Help and Questions » Under Rules: Setting to change minimum nights if there is a gapIt'd be great if we could define the gap length between bookings and minimum nights for this gap. I'd like to be able to have 2-night bookings for 3-night gaps because it's not really very probable t… (Posted Jul 16, 2021 2:43 PM) |
Jul 16, 2021 2:43 PM |
Blog » New OwnerRez pricing for 2021Sorry I didn'T quote in the earlier message, here it is: [quote=Paul W][quote=Tarki]One thing though, I find it unfair and misleading when the only way of having multiple users in your system is t… (Posted Apr 11, 2021 5:00 AM) |
Apr 11, 2021 5:00 AM |