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Hi Janet,
To clarify to our knowledge Vrbo doesn't have an option of just "pool" through the API, while they do summarize pool amenities to just "pool" on a property
https://ownerrez.zendesk.co…
(Posted Oct 12, 2023 10:36 AM)
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Oct 12, 2023 10:36 AM |
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Hi Brooke,
Currently you should be able to set themes via Settings > Theming which you can apply to specific properties. by doing so you can also set different emails to be used per theme. Effect…
(Posted Oct 8, 2023 8:16 PM)
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Oct 8, 2023 8:16 PM |
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That would generally refer to the booking creation date, ergo any bookings created in OwnerRez after that date will attribute to that owner. Many PM settings for bookings, lock in at the time of book…
(Posted Oct 2, 2023 1:37 PM)
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Oct 2, 2023 1:37 PM |
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If that's what this is for then I recommend adding your votes to the pre-existing feature request for this found here: https://www.ownerrez.com/forums/requests/allow-limit-one-use-per-person-for-disc…
(Posted Oct 1, 2023 3:24 PM)
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Oct 1, 2023 3:24 PM |
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Given the complexity of this QuickBooks issue, please email into our helpdesk with as much detail as possible. Screenshots of the QB Payments, the booking IDs in question and so on. If a call is nece…
(Posted Sep 28, 2023 7:50 PM)
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Sep 28, 2023 7:50 PM |
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Anything that doesn't go into that new sending lane would go into the queue like before and may experience varying levels of queue time before sending.
I do believe system alerts are being factor…
(Posted Sep 28, 2023 7:43 PM)
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Sep 28, 2023 7:43 PM |
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Hi,
Generally I always advise the Line Item Pivot as a good starting point, as it tends to have most everything you could want in one place.
https://app.ownerrez.com/reports/lineitempivot
…
(Posted Sep 28, 2023 7:28 PM)
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Sep 28, 2023 7:28 PM |
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Hi,
It would be a good idea to put this forward in the feature request subforum found here: https://www.ownerrez.com/forums/requests
But as a workaround in the meantime you can use Zap…
(Posted Sep 28, 2023 1:15 PM)
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Sep 28, 2023 1:15 PM |
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Hi,
Currently the closest thing OwnerRez has to something like this would be by using Blocks.
https://www.ownerrez.com/support/articles/blocking-off-time
For a more direct long term…
(Posted Sep 28, 2023 1:06 PM)
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Sep 28, 2023 1:06 PM |
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Hi,
Once the Vrbo commission import has been ran: https://www.ownerrez.com/support/articles/vrbo-commission-file-imports
The report: Listing Site Fees should display those for you (as long as…
(Posted Sep 27, 2023 12:17 PM)
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Sep 27, 2023 12:17 PM |
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Hi Kathleen,
I just responded to your ticket regarding this as well, In short the grand total is calculated using the "Remitting now" column value. We generally always recommend including that co…
(Posted Sep 21, 2023 3:03 AM)
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Sep 21, 2023 3:03 AM |
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Hi Willem,
We don't generally support doing redirects from one domain to another domain. We only support redirecting pages inside a site.
To redirect from an old domain to a new domain, I recom…
(Posted Sep 19, 2023 11:18 AM)
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Sep 19, 2023 11:18 AM |
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Hi Nina,
Currently the closest option we have is run a report and then export and use what we have there, alternatively you could go to the booking tab and change it to a list view. Once here you…
(Posted Sep 14, 2023 11:00 AM)
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Sep 14, 2023 11:00 AM |
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Hi Russ,
At this time, no we don't have integrations with any processors that have a flat monthly fee.
~Caleb
(Posted Sep 14, 2023 10:30 AM)
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Sep 14, 2023 10:30 AM |
General Help and Questions » Easy question
Correct, that information is typically entered directly on those channels instead, though they may not display the field if it's not required.
For Airbnb for instance you can find that field unde…
(Posted Sep 13, 2023 11:35 AM)
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Sep 13, 2023 11:35 AM |
Feature Requests » EXPENSESS
Hi,
We actually already have plans for something along these lines, you can see the feature request for that here:
https://www.ownerrez.com/search?q=recurring+expenses&type=ForumTopic
~Ca…
(Posted Sep 11, 2023 5:15 PM)
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Sep 11, 2023 5:15 PM |
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Hi,
Could you elaborate on what you're looking for or where you'd like it to be applied? Currently the rate calendar already displays the rate when hovering over any date in OwnerRez.
https:/…
(Posted Sep 11, 2023 4:35 PM)
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Sep 11, 2023 4:35 PM |
General Help and Questions » Easy question
If you navigate to a properties description tab and edit the default description, then scroll to the very bottom. You'll find two sections for registration/licensing.
https://uc.orez.io/w/files/…
(Posted Sep 9, 2023 11:14 PM)
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Sep 9, 2023 11:14 PM |
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Hi Sean,
We did have an issue last week that was causing some extremely minor delays in emails, to be sure that this is the culprit we'd want you to email in to Help@OwnerRez.com with details of …
(Posted Sep 8, 2023 1:22 PM)
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Sep 8, 2023 1:22 PM |
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Hey Jennifer,
Hmmm, probably the simplest way would be to navigate to the guests record, via the booking overview page of any particular booking (should be under the section labelled guest, towar…
(Posted Sep 5, 2023 11:32 AM)
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Sep 5, 2023 11:32 AM |
