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They're talking about the end of the year, which - let's be real - probably means early next year. But that's progress at least. :-) by Ken T (/forums/users/347381996) – Jun 9, 2023 1:43 AM (UTC)…
(Posted Mar 19, 2024 3:31 PM)
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Mar 19, 2024 3:31 PM |
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My husband and I own and run one property. He has full admin access, yet can't see the billing at all. Please provide an option that we can grant someone FULL access. Thank you.
(Posted Jan 11, 2024 9:44 AM)
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Jan 11, 2024 9:44 AM |
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Agree! We have some pretty great reviews... but only seen if the REVIEWS tabs is clicked.
(Posted Aug 8, 2023 8:55 PM)
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Aug 8, 2023 8:55 PM |
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I agree! I currently copy and paste information I'd like to stay with the booking, but when I have to search all over for information (my email, OR email and my texts) it's super time consuming. And …
(Posted Aug 8, 2023 6:14 PM)
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Aug 8, 2023 6:14 PM |
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Hello. I was wondering why I wasn't getting reviews from some very happy guest that booked direct. When I look at the email history, there is no email shown asking for their review -- even though I h…
(Posted May 14, 2023 12:10 PM)
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May 14, 2023 12:10 PM |
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Hi. I was not able to find how to do this. I created a template for an announcement for a service we're adding and I'd like to send it to all guests currently booked in our High Summer season. How ca…
(Posted May 6, 2023 2:46 PM)
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May 6, 2023 2:46 PM |
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I created my website for one property using OwnerRez: taketothelake.com
(Posted May 6, 2023 2:40 PM)
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May 6, 2023 2:40 PM |
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We gave a 2-night stay away in a Chamber of Commerce event. We want them to book it like a normal stay using a discount code that gives them a zero balance. We also want to place a security hold on t…
(Posted Apr 14, 2023 3:47 PM)
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Apr 14, 2023 3:47 PM |
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No, I'm pretty sure that we do indeed require full address information, and pass it along to the payment processor.
Was Converge willing to at least cite a specific booking where a payment reques…
(Posted Mar 2, 2023 12:38 PM)
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Mar 2, 2023 12:38 PM |
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No, I'm pretty sure that we do indeed require full address information, and pass it along to the payment processor.
Was Converge willing to at least cite a specific booking where a payment reques…
(Posted Mar 2, 2023 12:29 PM)
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Mar 2, 2023 12:29 PM |
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I think you mean Elavon/Converge. There is a requirement that you have the payor Zip code, and possibly other address details, be entered, or you can be downgraded to that 4% rate. You would want to …
(Posted Mar 1, 2023 10:43 AM)
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Mar 1, 2023 10:43 AM |
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Can you write in a ticket to Help@OwnerReservations.com, (mailto:Help@OwnerReservations.com,) so we can help you figure this out? by Adria H (/forums/users/347423034) – Mar 1, 2023 3:34 PM (UTC) …
(Posted Mar 1, 2023 10:40 AM)
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Mar 1, 2023 10:40 AM |
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Hello! We switched to Evolve for our credit card processing in October. Since then, we've been charged over 4% per transaction (except for one, which was under 2%). We understand that different credi…
(Posted Mar 1, 2023 10:20 AM)
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Mar 1, 2023 10:20 AM |
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When I search a topic, I really have trouble finding what I need. Some of the icons make sense, but others don't. It would really be helpful if we knew when the search result was written, especially …
(Posted Feb 28, 2023 9:23 PM)
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Feb 28, 2023 9:23 PM |
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I tend to think that would create a good deal of confusion, but, I'll leave it here as a suggestion to see what the community thinks of it. by Ken T (/forums/users/347381996) – Feb 21, 2023 4:18 PM…
(Posted Feb 21, 2023 3:50 PM)
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Feb 21, 2023 3:50 PM |
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We'd also like to be able to adjust the cancellation policy by season... There are high-demand events here and we'd like a longer cancellation time period. Can this happen at least for the direct boo…
(Posted Feb 18, 2023 9:33 AM)
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Feb 18, 2023 9:33 AM |
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We would also like to be included. Thank you! This could be a game changer in our area.
(Posted Jan 13, 2023 11:04 AM)
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Jan 13, 2023 11:04 AM |
