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Hey Caleb, I went to the helpdesk with this very same, very concerning issue, and they told me to post it in the forums. Ahem....
Not only is my inbox overflowing from spurious non-messages (see…
(Posted Aug 7, 2024 6:25 PM)
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Aug 7, 2024 6:25 PM |
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Generally speaking, you are always better off getting the guest to cancel. If they don't like their decision, they should be the ones canceling. This negates the entire issue.
(Posted Aug 7, 2024 5:54 PM)
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Aug 7, 2024 5:54 PM |
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Perhaps we should keep this conversation focused on OwnerRez and not veer off into political talking points. Just a thought.
As Ken said, OwnerRez won't be canceling anything for you. It's up to…
(Posted Jun 18, 2024 3:34 PM)
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Jun 18, 2024 3:34 PM |
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I just don't bother with the fees until the end of the month, when I do a journal entry for the total fees for that month. Much easier. You can even do it annually if the only reason you need the d…
(Posted Jun 18, 2024 2:51 PM)
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Jun 18, 2024 2:51 PM |
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Hi,
I can't find that anyone else brought this up, so hoping someone here has an issue to this issue, which is now at least a week old (when I first noticed it).
On any my four hosted website…
(Posted Jun 7, 2024 6:22 PM)
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Jun 7, 2024 6:22 PM |
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Joel,
Looking at all the recipients carefully, you are correct. However, this is an entirely new behavior -- as of today, or so it would seem after carefully checking my inbox. Before, I would …
(Posted May 27, 2024 4:28 PM)
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May 27, 2024 4:28 PM |
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Sigh. I will, I was just hoping to get a quicker answer if it's not affecting just me. It's been 4 days since I sent in my last help desk help request and I still haven't heard back. As this issue i…
(Posted May 27, 2024 4:11 PM)
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May 27, 2024 4:11 PM |
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Now all my guests are getting messages that aren't even from me, but from a host at a place that I co-host, with instructions for a property that they have never stayed at....
https://uc.orez.io/…
(Posted May 27, 2024 3:26 PM)
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May 27, 2024 3:26 PM |
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Further to my message above, this error appears to be more than a display bug, because according to Airbnb the message from one guest was sent to two different guests from unrelated bookings. Here i…
(Posted May 27, 2024 3:00 PM)
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May 27, 2024 3:00 PM |
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Thanks Adria, in the end I just set up a Hosted Website for each property and gave each its own domain name. Because I started with a multiple-property page, I'm now geting GVR error messages when I…
(Posted May 27, 2024 2:31 PM)
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May 27, 2024 2:31 PM |
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This morning I started getting messages sent by one guest showing up as having been from several. This is a bug.
Here's what the message queue looks like. Three of the exact same message from th…
(Posted May 27, 2024 2:28 PM)
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May 27, 2024 2:28 PM |
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I have a few properties and I manage others for other people. Right now I have a single Hosted Website with multiple properties.
I'd like to connect each of the properties up with Google Vacation…
(Posted May 17, 2024 1:54 PM)
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May 17, 2024 1:54 PM |
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Thank you, Stephanie, that's an extraordinarily kind offer. I'd be more than grateful to take you up on it. I don't know how to communicate privately on this platform, and I hesitate to leave my inf…
(Posted Apr 22, 2024 7:50 PM)
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Apr 22, 2024 7:50 PM |
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You can create a different View for Owner Statements, but not for PM Statements. I tried that.
I created a new view, but while it wasn't offered as an option for creating a PM Statement, it was …
(Posted Apr 21, 2024 7:05 PM)
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Apr 21, 2024 7:05 PM |
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I am experiencing pain right now running my property manager reports, my PM Statement:
1. Can't group by property, which means I have to do it by hand.
2. "Full Details" View doesn't include …
(Posted Apr 21, 2024 6:46 PM)
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Apr 21, 2024 6:46 PM |
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Corporations deal with this by having ironclad contracts that they follow up on when they feel the need to do so.
I have heard no-one say that initialed pages make for a stronger contract. So I…
(Posted Apr 18, 2024 4:15 PM)
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Apr 18, 2024 4:15 PM |
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I'd like to sound what's possibly a discordant note in this cry for new initials, callouts, etc.
I like a good contract, but I like happy guests too. This much initialing and choosing introduces …
(Posted Apr 18, 2024 3:45 PM)
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Apr 18, 2024 3:45 PM |
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FYI I just got the autoresponse. I sent the query in at 7:40am yesterday, and got the autoresponse at 13:10pm today. That's a very long time for an autoresponse! More details if you're interested.
(Posted Apr 9, 2024 4:21 PM)
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Apr 9, 2024 4:21 PM |
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Will do, thanks.
(Posted Apr 9, 2024 3:36 PM)
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Apr 9, 2024 3:36 PM |
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Thank you Steven for your thorough reply. Unfortunately it doesn't get to the heart of the matter. I have a feeling, from looking at OwnerRez and all of the posts on various sites (Quickbooks help …
(Posted Apr 8, 2024 12:08 PM)
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Apr 8, 2024 12:08 PM |
