Michelle N.
- Homeowner
- Stowe Country Cape LLC
- 2 properties
-
Source:
Capterra
- June 8, 2022
By Michelle N., Homeowner, 2 properties
– written on
Capterra
OwnerRez a MUST for newbies or seasoned professionals to use for STR's
Overall, it's been the BEST, most satisfying learning curve as I feel genuinely supported and encouraged by the OR team and understand how MUCH the software (and people) can offer to my new rental business.
Pros
Once "trained" with help from ProConnect, I felt much more confident in navigating ALL the various options OR provides
Reasons for Choosing OwnerRez: All the various features OR offers to hosts/owners/managers via the software, automated emails, and direct booking website
Cons
When I first signed up, I felt overwhelmed with the vast amount of information available on OR (via video tutorials and help docs). The sheer amount of information made me nervous, but once I worked with Customer Service/ProConnect (Lisa M), all my worries faded and I began to understand the processes much more and my confidence in using the software grew exponentially