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We recently added inquiry integration for ArrangeYourVacation.com. Here's how you get your ArrangeYourVacation.com inquiries show up in OwnerRez.
I've covered how to find your @inquiryspot.com emai…
(Posted Dec 16, 2011 9:20 AM)
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Dec 16, 2011 9:20 AM |
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We recently added inquiry integration for GetAwayDigs.com, so I wanted to take a few minutes to explain how to make your GetAwayDigs.com inquiries show up in OwnerRez.
Several previous blog posts ex…
(Posted Dec 15, 2011 9:15 AM)
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Dec 15, 2011 9:15 AM |
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FreeVacationRentalSite.com is another listing site that we recently added inquiry integration for. Here is a quick walkthrough on how to make your FreeVacationRentalSite.com inquiries show up in Own…
(Posted Dec 14, 2011 9:08 AM)
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Dec 14, 2011 9:08 AM |
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VacationRentalPeople.com is another listing site that we recently added inquiry integration for. Here is a quick walkthrough on how to make your VacationRentalPeople.com inquiries show up in OwnerR…
(Posted Dec 13, 2011 10:57 AM)
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Dec 13, 2011 10:57 AM |
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We recently added inquiry support for five more listing sites. Here is a quick walkthrough on how to make your VRWD inquiries show up in OwnerRez.
First, open the instruction page in the inquiry …
(Posted Dec 12, 2011 2:47 PM)
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Dec 12, 2011 2:47 PM |
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Our inquiry management feature, released in August, has had enormous success. We've processed several thousand emails and greatly reduced the amount of time it takes for owners to respond to inquir…
(Posted Dec 6, 2011 12:10 PM)
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Dec 6, 2011 12:10 PM |
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In addition to changing charge types, we've also changed phone types. The phone types list is scattered throughout the interface, from the control panel to the public guest forms, so you'll see thes…
(Posted Dec 5, 2011 10:58 AM)
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Dec 5, 2011 10:58 AM |
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We've changed the charge types that you see throughout the interface to use different values.
"Charge types" is the drop-down list that displays on each line item on the editable charge grid. These…
(Posted Dec 5, 2011 10:01 AM)
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Dec 5, 2011 10:01 AM |
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Many of you have probably already noticed that the charges grid (in both the booking and quote areas) has a new style and some new features. While we were working on the new custom surcharges and ta…
(Posted Nov 30, 2011 9:06 AM)
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Nov 30, 2011 9:06 AM |
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On Friday, we rolled out an update which allows owners to define custom surcharges and taxes instead of picking from a pre-defined list.
Open up one of your properties and click on the new Add-Ons t…
(Posted Nov 28, 2011 3:09 PM)
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Nov 28, 2011 3:09 PM |
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Travel insurance is a great option to offer your guests because it gives them peace of mind about cancellations. There is nothing worse for the guest than having to cancel a vacation while realizing…
(Posted Oct 11, 2011 9:47 AM)
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Oct 11, 2011 9:47 AM |
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We here at OwnerRez have always prided ourselves on being kind and thorough with our customers. Every customer service request is not only fielded quickly, but in way that covers every part of the…
(Posted Oct 7, 2011 11:46 AM)
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Oct 7, 2011 11:46 AM |
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Yesterday, we released a major update that adds travel insurance to OwnerRez.
Your guests can now buy a travel insurance policy directly through the system at the same time they accept their quote. …
(Posted Oct 5, 2011 2:23 PM)
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Oct 5, 2011 2:23 PM |
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I've prepared a screenshot tour so that users who have not yet received any inquiries can see how it looks. If you don't know how to get your inquiries to show up in OwnerRez, I wrote an article abo…
(Posted Aug 26, 2011 10:14 AM)
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Aug 26, 2011 10:14 AM |
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Yesterday, I discussed how the new inquiry management works. Today, I wanted to address a question posed to me by a user - what's with the format of the inquiry email addresses?
When we were design…
(Posted Aug 25, 2011 9:21 AM)
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Aug 25, 2011 9:21 AM |
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Those of you that have already navigated to the new inquiries section have already seen an instruction page on how to get inquiries to show up in OwnerRez. While the instructions are fairly clear, …
(Posted Aug 24, 2011 2:42 PM)
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Aug 24, 2011 2:42 PM |
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We just released a major update that includes, among other things, our first attempt at inquiry management and tracking.
The next time you login, you'll notice a shiny new menu called "Inquiries". …
(Posted Aug 23, 2011 4:39 PM)
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Aug 23, 2011 4:39 PM |
Feature Requests » CRM
Pawel, you're absolutely correct, and that is something we have discussed internally. After the inquiry management is flushed out, we are planning on refactoring our "Guest" model so that contact re…
(Posted Jun 22, 2011 3:52 PM)
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Jun 22, 2011 3:52 PM |
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Last week we released an update that allowed users to keep their HomeAway and VRBO calendars up to date. Right on the heels of that release, we've decided to push out an update for FlipKey and Trip…
(Posted Jun 19, 2011 12:36 PM)
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Jun 19, 2011 12:36 PM |
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Over the past year, one of the most requested features has been calendar integration for VRBO and HomeAway. The request usually varies in style, but the end result is always something like "I hate d…
(Posted Jun 13, 2011 3:01 PM)
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Jun 13, 2011 3:01 PM |
