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The default iCal export link doesn't include any guest info because it's meant to be shared publicly to other listing sites.
You can create additional links and include more information like gues…
(Posted Feb 8, 2022 5:51 AM)
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Feb 8, 2022 5:51 AM |
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Does Airbnb not support a seasonal differential for this fee? by /forums/users/347352198 Chris L – Jan 3, 2022 2:26 AM (UTC)
Unfortunately, the pet fee is like other Airbnb fees such as cleaning…
(Posted Jan 2, 2022 10:07 PM)
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Jan 2, 2022 10:07 PM |
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Airbnb only supports per-stay flat and percentage options for the pet fee, not per night. Looks like your standard pet fee is per night, so you'd need to create another one just for Airbnb that is pe…
(Posted Dec 29, 2021 5:19 PM)
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Dec 29, 2021 5:19 PM |
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Damage Protection and Travel Insurance used to be separate tabs on the booking, but have been combined to one Insurance tab with sections for DP and TI.
Go to the Insurance tab of the booking and …
(Posted Dec 15, 2021 3:41 PM)
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Dec 15, 2021 3:41 PM |
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The QB sync is designed to update charge changes on bookings in OwnerRez to invoices in QB. If you're making a change you don't want to sync to QB, you could first go to the QB tab of the booking and…
(Posted Dec 11, 2021 9:30 AM)
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Dec 11, 2021 9:30 AM |
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Unfortunately, Airbnb doesn't provide the guest's reviews via API, just the ones relevant to that particular host.
We do link the Airbnb user profile in the booking overview and guest overview, thou…
(Posted Nov 20, 2021 6:56 PM)
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Nov 20, 2021 6:56 PM |
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Blocked-off times don't have financials. If you want to add an expense, convert the block to a booking.
We do have plans to add an "owner booking" type, but no ETA on that yet.
(Posted Nov 15, 2021 7:46 AM)
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Nov 15, 2021 7:46 AM |
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Hmm. What version of iOS are you on? v15 is supposed to have a pull to refresh gesture: https://www.iphonehacks.com/2021/06/safari-ios-15-offers-pull-to-refresh-gesture.html
(Posted Nov 12, 2021 11:38 AM)
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Nov 12, 2021 11:38 AM |
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Hmm. The most important part there is the page title in the <h1> Then the property names are in <h2>'s. There are other page elements like rates that are in lower heading levels.
(Posted Nov 1, 2021 7:28 PM)
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Nov 1, 2021 7:28 PM |
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The hosted website will automatically use <h1>'s for page headers and <h2>'s for sections within a page.
Can you be a bit more specific about the page you're having an issue with and the exact con…
(Posted Oct 29, 2021 5:54 PM)
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Oct 29, 2021 5:54 PM |
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Hmm... can you explain a bit more about what you mean by these items?
1) We only collect information required to process the booking
2) Contact name and billing name are collected separately as they…
(Posted Oct 18, 2021 3:09 PM)
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Oct 18, 2021 3:09 PM |
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This was an incorrect message returned by Airbnb for a couple of hours last night. They've since fixed the problem.
If you're still seeing an error in OwnerRez, trigger a full push for the propert…
(Posted Oct 13, 2021 9:58 AM)
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Oct 13, 2021 9:58 AM |
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If Airbnb's remitting the tax themselves, channel bridge should be able to access the total amount for that tax and populate it on the Guest Channel Fees section of the Charges tab on the booking in …
(Posted Oct 11, 2021 3:05 PM)
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Oct 11, 2021 3:05 PM |
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You actually can do that second message trigger already ;-) -- here's how:
1) Create an "at a scheduled time" type trigger 1 day after arrival
2) Go down to the Booking Fields and add a booking cri…
(Posted Oct 1, 2021 6:44 PM)
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Oct 1, 2021 6:44 PM |
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Yep, definitely a great idea to increase the number of places and ways that custom fields can be referenced. Something we want to do -- particularly the house rules templating. That might be able to …
(Posted Sep 13, 2021 6:37 PM)
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Sep 13, 2021 6:37 PM |
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We've recently added the ability to create a quote that blocks time, so if you have a particular set of guests that always book the same week every year you can create a quote and check the "Hold the…
(Posted Sep 13, 2021 1:12 PM)
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Sep 13, 2021 1:12 PM |
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Yes, the new layout is a recent update. We're definitely going to continue refining and tightening up the new layout -- you'll see more updates in the coming weeks.
(Posted Sep 13, 2021 12:37 PM)
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Sep 13, 2021 12:37 PM |
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As far as I know, the only Venmo API is through Braintree. We do support the Braintree gateway, but only for credit cards right now. We may add support for other non-card methods that Braintree suppo…
(Posted Sep 10, 2021 1:04 PM)
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Sep 10, 2021 1:04 PM |
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It is climbing up the todo list and we have plans for a larger guest form overhaul, but still no firm ETA as of yet.
(Posted Sep 10, 2021 1:01 PM)
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Sep 10, 2021 1:01 PM |
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ID upload is still in the works -- it's part of a much larger renter agreement overhaul to make agreements more powerful, more mobile friendly, and add additional custom field types like files, image…
(Posted Sep 10, 2021 12:52 PM)
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Sep 10, 2021 12:52 PM |
