Paul W

OwnerRez Team Member
Joined June 2009
833 posts
Topic

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

Quick update on this... As an Elite partner, we've been pressuring Vrbo for this for many months (probably more than a year). And they've listened! Last week, we had a kick-off meeting with their d…

(Posted Dec 17, 2021 11:16 AM)

Blog » Webhooks, Enhanced Damage Protection, Suppressed (Blocked) Email Addresses, Display Settings for Statement Views, UI Cleanup

Hi everyone! This week, we put out a large 50-update (https://www.ownerrez.com/support/articles/update-2021-12-13) release with several new features (webhooks, enhanced DP, yay! 🎉) and a lot of …

(Posted Dec 15, 2021 11:45 AM)

General Help and Questions » Orphaned Customers in QuickBooks Online

Thanks for the nudge. I'll add this to an upcoming meeting to discuss internally.

(Posted Nov 30, 2021 5:37 PM)

Feature Requests » Ability to immediately send an email to all current and future guests within a specific date range

Hi Lisa, great suggestion and we agree. We've talked about having a simple process for this like... booking list view > filter to find range of bookings > batch button > email > open window > select …

(Posted Nov 30, 2021 5:33 PM)

General Help and Questions » Css and widgets

Hi Lacey, The Book Now widget requires the contact field (name, email, etc) in order to send in an inquiry or do a Book Now because it creates a quote or inquiry record with that information. The…

(Posted Nov 30, 2021 2:09 PM)

General Help and Questions » Assigning photos to rooms & accessibility features

Unfortunately, no. This is a limitation from the channels (eg. Airbnb) that accept photo <-> room linkage. They only allow one photo to one room. The way around this is to upload another photo of …

(Posted Nov 25, 2021 2:23 PM)

Blog » Videos on Websites, A Complete Cancelation Process for Bookings, PM Updates to Owner Statements, SMS Segments Clarity

Today, I'd like to wish all OwnerRez customers in the USA a Happy Thanksgiving! 🦃 Enjoy the downtime! If you don't celebrate turkey day, I hope you have a relaxing week nonetheless. Over the nex…

(Posted Nov 22, 2021 10:32 AM)

General Help and Questions » Owner Statement - owner with multiple properties expenses question

Hi Katie, currently there isn't a way (on the statement) to see the profit (income - expense) per property.

(Posted Nov 19, 2021 1:00 PM)

General Help and Questions » Blog plug in for OR Hosted Website

Great news! We added a blogging platform directly inside OwnerRez websites. Read about it and watch the video here: https://www.ownerrez.com/blog/blogs-for-hosted-websites-associate-photos-with-…

(Posted Nov 15, 2021 10:58 AM)

Feature Requests » Blog Widget for Website

Great news! We added a blogging platform directly inside OwnerRez websites. Read about it and watch the video here: https://www.ownerrez.com/blog/blogs-for-hosted-websites-associate-photos-with-ro…

(Posted Nov 15, 2021 10:58 AM)

Blog » Blogs for Hosted Websites, Associate Photos with Rooms on Airbnb, Improved Reviews on Google

Hi Dori, I took a look at your website and blog and don't see any problems. But it sounds like you're saying that you couldn't write a post because of the URL/slug. Remember that you don't act…

(Posted Nov 13, 2021 10:10 AM)

Feature Requests » HOSTED WEBSITE QUICK ACCESS

If you go to your website directly (the actual domain name) there's a bar that shows across the bottom of the website for you to "edit settings" quickly. It detects if you're logged in and shows the…

(Posted Nov 13, 2021 9:59 AM)

Blog » Blogs for Hosted Websites, Associate Photos with Rooms on Airbnb, Improved Reviews on Google

Happy weekend, everyone! 🍹 This week, we've released https://www.ownerrez.com/support/articles/update-2021-11-08 17 updates including two great new features, the biggest of which is that you can …

(Posted Nov 11, 2021 12:59 PM)

Feature Requests » Automatic reviews for Airbnb?

[quote=Sun & Fun Beach]Hey Paul, Any ETA on this? Or am I just blind and not seeing the functionality? Thanks for this![/quote] Not blind. Still in testing and should be out soon (ie. a few weeks…

(Posted Nov 9, 2021 2:44 PM)

Blog » SMS pricing is changing (but will only affect large-body messages)

[quote]Can the sms messages i receive go to my text messages on my phone and not to my mail?[/quote] We are looking into ways of supporting this, but that requires push notifications which means w…

(Posted Nov 8, 2021 9:37 AM)

Blog » SMS pricing is changing (but will only affect large-body messages)

Great question, Mary. We are actively working on adding better visibility and clarity on segments inside the app. Our segment counter will be more accurate and also provide tips on how to "clean" yo…

(Posted Nov 5, 2021 3:03 PM)

Blog » SMS pricing is changing (but will only affect large-body messages)

Last year, before we debuted our SMS Messaging feature, we spent a while coming up with a pricing model that would make it worthwhile for OwnerRez to support and maintain a solid SMS platform acros…

(Posted Nov 4, 2021 1:55 PM)

Feature Requests » Link to Charges and Transactions screen from the booking "List" view

This went out in the latest release: https://www.ownerrez.com/blog/more-settings-for-refundable-security-deposits-airbnb-status-weekend-rates-on-rate-table-vrbo-reviews-automatch-to-bookings

(Posted Nov 4, 2021 11:10 AM)

Feature Requests » API connections settings: make links to listings visible on mobile

This went out in the latest release: https://www.ownerrez.com/blog/more-settings-for-refundable-security-deposits-airbnb-status-weekend-rates-on-rate-table-vrbo-reviews-automatch-to-bookings

(Posted Nov 4, 2021 11:08 AM)

Blog » Guests Auto-Merge, Better Security Deposit Report, Channel Property Mappings, More Design Cleanup, Rate Push Tool Deprecated

Hi Jim! [quote]I am assuming API connected channels still push rates?[/quote] Yes, nothing has changed about the API channel integration side. [quote]Are our current contacts now all merged,…

(Posted Nov 3, 2021 1:04 PM)