Donna M

Joined September 2017
40 posts
Topic

Developer Community » Beta version of the OR plugin has errors

Is anyone else having issues with the display of their widgets on their wordpress website? Webmaster installed the Beta version of the OR plugin today to see how that worked and the other widgets sta…

(Posted Dec 24, 2021 1:36 PM)

General Help and Questions » airbnb adds pet fees

Airbnb now includes Pet and Cleaning fees. I see that my cleaning fee has transferred over, but not my pet fees..or so it seems. Airbnb shows pets stay free and tells me all fees are imported via OR.…

(Posted Dec 15, 2021 11:58 AM)

General Help and Questions » Donations added to surcharge

For those of us who are running donation campaigns, please add the specific category "DONATION" to help sift and sort contributions made by our guests to our non-taxed business contributions to such …

(Posted Sep 22, 2021 2:36 PM)

Feature Requests » Coupon or discount line in the quote/invoice

I see the status states that this feature has been released. But I'm not finding the directions on how to do this. Please point me in the correct direction or list it here.

(Posted Jul 14, 2021 12:35 PM)

Feature Requests » Cleaning Date

What are the updates on the housekeeping feature- especially now with COVID and cleaning coordination is now a critical issue.

(Posted May 1, 2021 10:43 PM)

General Help and Questions » Quick quote that includes discounts

How do I make a quick quote that also includes discounts?

(Posted Dec 20, 2020 2:37 AM)

Template/Design Share » How do make travel insurance template with guest information?

I have a guest paying by check. They want to purchase travel insurance too. *How do I make a template for that guest that has not yet converted to a booking until the check clears? *Can they purc…

(Posted Dec 19, 2020 12:06 PM)

General Help and Questions » Property damage insurance deductible

In reading the policy for property damage insurance there is a mention of "deductible threshold" but I did not discover just what that threshold is. Can you point me to where it states the actual amo…

(Posted Dec 19, 2020 11:25 AM)

Feature Requests » Pet name auto-fill

Is there a means of capturing a pet's name and then have it auto-fill in follow-up emails?

(Posted Dec 13, 2020 2:11 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

>>You cannot easily deny you missed that section when you have an initial or signature right next to it. Plus, it makes me feel better that they "may have" actually read that section since it was poi…

(Posted Nov 30, 2020 12:59 PM)

Feature Requests » Google My Business - Add to where guests posted their review.

Definitely have this request for reviews to Google My Business on my wish list!

(Posted Nov 28, 2020 3:16 AM)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

[quote=Ken T]Nope - we still plan to overhaul the rental agreements in the future, but don't have an ETA yet.[/quote] So in the meantime, what are your recommendations for those of us who are faci…

(Posted Nov 2, 2020 5:12 PM)

Feature Requests » Add Pets as a Trigger Criteria

I'm wondering Randy when you would send that email out? Is this something you'd use just prior to arrival?

(Posted Oct 18, 2020 9:54 PM)

General Help and Questions » AirBnb and Pet Fees

A year and a half later, it appears we still need to submit to the Airbnb resolution center answer for pet fees. How do I do as your Listing Analyzer says- what are the matching keywords you are ref…

(Posted Oct 18, 2020 9:25 PM)

Feature Requests » Wheelhouse

It appears that it's been a year now and there is no further movement on integrating Wheelhouse with OwnerRez. Is this a dead idea?

(Posted Feb 7, 2020 5:50 PM)

General Help and Questions » Guest Name & Home Addresses Export for Snail Mail Merge

Thanks!!

(Posted Sep 11, 2019 9:06 PM)

General Help and Questions » Guest Name & Home Addresses Export for Snail Mail Merge

Please give me a more detailed directions~ step by step~ to download specifically guests names, emails, and addresses

(Posted Sep 11, 2019 8:54 PM)

Feature Requests » Guest Review Link

It is now 2019- is there a guest review or some method of making notes about a particular guest (e.g. they prefer to use our dog gate amenity, birthdays other important dates)?

(Posted Jun 23, 2019 4:53 PM)

General Help and Questions » how do I disable Send Security Deposit Request To Guest

I'm a bit lost in auto email functions. I have a guest getting send security deposit requests and he does not need it. How do I turn it off?

(Posted Mar 14, 2018 11:08 AM)

Introduce Yourself! » Sea Ranch ~ Abalone Bay located in northern coastal Sonoma County, CA

Greetings! I'm Donna Martinez, owner of Abalone Bay perched on the ocean bluff in the unique community of The Sea Ranch, CA. Our website: http://SeaRanchAbaloneBay.com The Sea Ranch is a unique c…

(Posted Sep 23, 2017 5:41 PM)