Scott J

Joined March 2019
185 posts
Topic

General Help and Questions » No OwnerRez Help Response

I'm getting more and more disenchanted and frustrated with OR's diminishing, and at this point for me, completely non-existent customer support. It seems that when Ken was the solitary support staff,…

(Posted Dec 6, 2023 2:04 PM)

Feature Requests » Roll Cleaning Fee Into Rents

Will this then have the platforms raising the nightly rates they advertise and thus lower on search ranking for price?

(Posted Dec 2, 2023 4:24 PM)

Feature Requests » Roll Cleaning Fee Into Rents

Thanks - I'll check that out!

(Posted Dec 1, 2023 2:49 PM)

Feature Requests » Provide the same features and updates in the WP Plugin as you do for the Hosted Website

I appreciate that you will be looking at updating the photo layout like you are doing for the hosted sites. Please do more than looking at doing that.  "we need to spend more time on the WordPres…

(Posted Dec 1, 2023 2:48 PM)

Feature Requests » Move Settings Menu back in Top Menu

It's one extra click... by Austin & Hannah A (/forums/users/347418246) – Nov 30, 2023 5:42 PM (UTC) And more actions required before that.

(Posted Nov 30, 2023 12:52 PM)

Feature Requests » Provide the same features and updates in the WP Plugin as you do for the Hosted Website

OR is charging the same for the WP Plugin that it is charging for the Hosted Website. Therefore, it is only reasonable that the plugin provides the same features and updates as the Hosted Website. …

(Posted Nov 29, 2023 1:28 PM)

General Help and Questions » Please just put the “Settings” menu here

Hey Ben, I was the one who requested that it go back to where it was. It was its own button before, right there top and center. Are you thinking of something different?

(Posted Nov 29, 2023 1:21 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Ken and Paul, I am not understanding why a website like mine that is using the OR widget for pricing and booking is any different from that on the hosted sites. As far as I can tell, it is exactly th…

(Posted Nov 29, 2023 12:34 AM)

Feature Requests » Roll Cleaning Fee Into Rents

You can't do it on Airbnb when having everything fed to it via API.

(Posted Nov 19, 2023 7:01 PM)

Feature Requests » Move Settings Menu back in Top Menu

The Settings menu is an access point for core OwnerRez functionality, and as such I go into that menu more times than I can count every day. Having it located front and center in the top menu allowed…

(Posted Nov 15, 2023 1:12 PM)

General Chat » Airbnb Winter Release

Still waiting for OR to lead us out of the dark about this.

(Posted Nov 11, 2023 12:01 PM)

General Chat » Airbnb Winter Release

Yes, please OR staff, inform us about this! - How does or will this interface with OR? - If I sign up for Early Access, will the API feeds from OR affect whatever modifications are made on th…

(Posted Nov 10, 2023 12:52 PM)

Feature Requests » Using Review as Trigger for templates

I just got on the Feature Requests forum to make this request and found it top on the list. Yes, please add this feature ASAP!

(Posted Nov 8, 2023 6:17 PM)

Blog » Webinar 11/7: Focus Session - Rental Agreements

I may not be able to attend this, so I may need to watch the replay. So please include details on how to include where guests can initial next to specific provisions and how to provide for them t…

(Posted Oct 31, 2023 4:12 PM)

Blog » Unveiling Schlage Door Locks Powered by OwnerRez, Accompanied by Some Creepy Crawly Fixes!

I have three units behind a gate and need for the guests per each unit to have the same lock code for the gate's Schlage lock as they have for their respective unit. Can this be configured?

(Posted Oct 30, 2023 11:18 AM)

Blog » Unveiling Schlage Door Locks Powered by OwnerRez, Accompanied by Some Creepy Crawly Fixes!

Hey thanks, Paul - all those are the kinds of things I thought would be included in the integration, not just the few things that can be done in the Schlage app.

(Posted Oct 27, 2023 6:58 PM)

Blog » Unveiling Schlage Door Locks Powered by OwnerRez, Accompanied by Some Creepy Crawly Fixes!

I see, thanks for that clarification.

(Posted Oct 27, 2023 5:30 PM)

Blog » Unveiling Schlage Door Locks Powered by OwnerRez, Accompanied by Some Creepy Crawly Fixes!

"After mapping a lock to a property, you can lock and unlock, and view lock info and events. You can also see at a glance the battery level and whether the lock is locked or unlocked." - These ar…

(Posted Oct 27, 2023 5:17 PM)

Blog » Integration with RealTech

Is their sample site using the slideshow that OR provides via API?  I ask because it has a different look than mine, which is from the OR API, and which I have understood from Damien cannot be ma…

(Posted Oct 22, 2023 2:15 AM)

Blog » Squeezing in Minor Enhancements and Bug Fixes before VRMA International!

Thanks, Chris, but I'm still not seeing anything about check-in/check-out times on that linked page.

(Posted Oct 19, 2023 10:23 PM)