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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/receive-inbound-email-from-guests-on-my-ownerrez-site)]
(Posted Apr 20, 2023 11:57 AM)
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Apr 20, 2023 11:57 AM |
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At present, unfortunately, there is not. However, there are plans to add that and many other related capabilities to the Add-On Services feature in the future.
(Posted Apr 19, 2023 6:25 PM)
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Apr 19, 2023 6:25 PM |
General Help and Questions » VRBO errors
It's fairly normal for Vrbo to send spurious errors due to intermittent network issues, new properties in the process of uploading, and other reasons. In most cases, these are irrelevant and can be …
(Posted Apr 19, 2023 11:45 AM)
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Apr 19, 2023 11:45 AM |
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@VacationRentalPr - are all your bookings appearing in OwnerRez? That could be a reason.
Otherwise, if all your bookings are showing correctly in OwnerRez, I'd suggest reaching out to Turno tec…
(Posted Apr 18, 2023 5:47 PM)
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Apr 18, 2023 5:47 PM |
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Yes, but it isn't called that...
Go to the Booking which is associated with the wrong contact. Look for the Guest Record dropdown button, and select Associate with Different Contact, to move th…
(Posted Apr 18, 2023 11:30 AM)
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Apr 18, 2023 11:30 AM |
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Unfortunately, at present there is not, but this is planned for the future.
(Posted Apr 18, 2023 11:28 AM)
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Apr 18, 2023 11:28 AM |
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No new account should be needed.
Straight from their website- https://turno.com/welcome-to-turno-formerly-turnoverbnb/
What can Turno Customers Expect?Changing our name doesn’t change who we ar…
(Posted Apr 14, 2023 3:57 PM)
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Apr 14, 2023 3:57 PM |
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The Line Item Detail report(s) are not really about payments - if you use them for that, it would filter out any for bookings that weren't paid. Also, what if the booking was partially paid? What w…
(Posted Apr 13, 2023 5:14 PM)
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Apr 13, 2023 5:14 PM |
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There isn't - it's planned for the future, but, there's some other preparatory development that has to be completed first.
(Posted Apr 13, 2023 2:36 PM)
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Apr 13, 2023 2:36 PM |
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OwnerRez does support the capability for our API integrated partners (like Turno) to insert data into custom fields, and some of them do. So far as we're aware, Turno has not developed this feature,…
(Posted Apr 11, 2023 7:48 PM)
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Apr 11, 2023 7:48 PM |
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On initial connection, it can take a bit longer because there's more data, especially if you have a lot of high-res pictures. But 3 hours seems a bit long. If it's still not finished, please write …
(Posted Apr 10, 2023 3:53 PM)
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Apr 10, 2023 3:53 PM |
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No... but, the engineers are aware of the limitations, and are considering future feature improvements.
(Posted Apr 5, 2023 11:00 PM)
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Apr 5, 2023 11:00 PM |
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I don't think this would be quick and easy, and maybe not even possible. How would partial payments be accounted for? Should the tax be paid first? Paid last? Pro-rated on a percentage basis? Jur…
(Posted Apr 5, 2023 9:09 PM)
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Apr 5, 2023 9:09 PM |
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We're not aware of any way that API usage will be affected, though it's early days yet and we don't fully know all of Vrbo's plans.
(Posted Apr 5, 2023 11:40 AM)
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Apr 5, 2023 11:40 AM |
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No, that's not correct - an OwnerRez ID is not an IP address at all. It looks like this:
Account Id
ora7cdcd235bx
(Posted Apr 5, 2023 10:10 AM)
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Apr 5, 2023 10:10 AM |
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Here's a report that shows door lock codes:
https://www.ownerrez.com/support/articles/reporting-common-issues-questions#door-lock-codes
So, any which are missing will be clearly visible.
(Posted Apr 4, 2023 6:26 PM)
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Apr 4, 2023 6:26 PM |
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I'm not really understanding your description, so, can you write in to the Helpdesk with specific examples of what isn't working the way you want it, so we can investigate?
(Posted Apr 3, 2023 4:09 PM)
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Apr 3, 2023 4:09 PM |
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Generally, you'll set your social media account links in your Theming:
https://www.ownerrez.com/support/articles/theming
They will then appear in your website footer:
https://www.ownerrez…
(Posted Apr 3, 2023 2:32 PM)
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Apr 3, 2023 2:32 PM |
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That seems reasonable; let's see how many votes it gets for prioritization.
(Posted Apr 3, 2023 2:10 PM)
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Apr 3, 2023 2:10 PM |
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Hostfully is a competing channel manager to OwnerRez, and as such, it's quite unlikely that integration with them would be particularly beneficial.
(Posted Apr 3, 2023 12:46 PM)
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Apr 3, 2023 12:46 PM |
