Ken T

Joined August 2019
1707 posts
Topic

Feature Requests » Ability to correct the wording for cancellation policy

[This topic has been closed as a duplicate of another topic ( Cancellation Policy: Refund X% is calculated on full amount for stay- rather than amount "paid to date" (/forums/requests/cancellation-…

(Posted May 30, 2024 11:24 AM)

Feature Requests » Cancellation policy verbage

[This topic has been closed as a duplicate of another topic ( Cancellation Policy: Refund X% is calculated on full amount for stay- rather than amount "paid to date" (/forums/requests/cancellation-…

(Posted May 30, 2024 11:24 AM)

Feature Requests » Cancellation Policy: Refund X% is calculated on full amount for stay- rather than amount "paid to date"

[Another topic was closed as a duplicate of this topic ( Ability to correct the wording for cancellation policy (/forums/requests/ability-to-correct-the-wording-for-cancellation-policy) )]

(Posted May 30, 2024 11:24 AM)

Feature Requests » Cancellation Policy: Refund X% is calculated on full amount for stay- rather than amount "paid to date"

[Another topic was closed as a duplicate of this topic ( Cancellation policy verbage (/forums/requests/cancellation-policy-verbage) )]

(Posted May 30, 2024 11:23 AM)

Feature Requests » Feature Request for Integration with Proptia

It is very unlikely OwnerRez would code such an integration in the near future. However, it may be that this isn't necessary.  The information you mention is all available in OwnerRez, and can be…

(Posted May 29, 2024 11:15 AM)

Introduce Yourself! » Automated owner payments

OwnerRez has no integration into the banking system, and so cannot be used to make automatic payments of any kind.

(Posted May 29, 2024 10:02 AM)

Feature Requests » Can we please add AcceptBlue in addition to Authorize.net

I'm not familiar with Accept Blue, but, we integrate with a great many credit card payment processors beyond just Authorize.net.  Here's the complete list: https://www.ownerrez.com/support/articl…

(Posted May 28, 2024 4:22 PM)

General Help and Questions » PM - How to send owner statement to two owners?

I think this may be helpful? https://www.ownerrez.com/support/articles/property-management-common-issues-questions#multiple-owners

(Posted May 28, 2024 1:00 PM)

General Help and Questions » OPTIONAL Surcharges automatically included with AirBnB Nightly Rate? NO!

Optional items shouldn't even be pushed up to Airbnb via the API in the first place.  Please write in to the Helpdesk with specific information and examples so we can investigate and determine what's…

(Posted May 25, 2024 11:18 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Yes, this process works with bookings of all types, including channel bookings.  It's built into the rental agreement signing process.

(Posted May 23, 2024 12:03 PM)

General Help and Questions » Is it possible to change iCal export link?

Anyone who has been provided the iCal link indefinitely has access until if/when they decide to delete it from their system?  by Michael V (/forums/users/347377933) – May 22, 2024 11:55 PM (UTC) …

(Posted May 22, 2024 8:32 PM)

Feature Requests » Set a trigger to go out 1 hour before check-in, even when we change the check-in and allow early arrival

Unfortunately, at present, no, this is not possible.  It's a worthwhile suggestion though.

(Posted May 22, 2024 7:40 PM)

General Help and Questions » Is it possible to change iCal export link?

No, this is not possible.  Can you explain your use case for why you'd want to do this?

(Posted May 22, 2024 7:38 PM)

General Help and Questions » Listing issues with your Google Vacation Rentals

Some of our clients have received multiple Google Vacation Rentals (GVR) listing issues alert emails in error.  These can be ignored for now, while we investigate the underlying issue.

(Posted May 22, 2024 2:08 PM)

Feature Requests » Allow updating trigger time for a specific booking

No worries, I moved it for you.  :-)

(Posted May 22, 2024 12:33 PM)

General Chat » Trigger to a word on booking platform

There isn't any native functionality to do that built into OwnerRez.  I'm not sure, but, perhaps it might be possible using Zapier? https://www.ownerrez.com/support/articles/zapier

(Posted May 20, 2024 11:49 PM)

Feature Requests » Seasonal Cancellation Policies

[This topic has been closed as a duplicate of another topic ( Cancellation policy by season? (/forums/requests/cancellation-policy-by-season) )]

(Posted May 20, 2024 1:53 PM)

Feature Requests » Cancellation policy by season?

[Another topic was closed as a duplicate of this topic ( Seasonal Cancellation Policies (/forums/requests/seasonal-cancellation-policies) )]

(Posted May 20, 2024 1:53 PM)

Feature Requests » Cancellation policy options

[This topic has been closed as a duplicate of another topic ( Additional OR Cancellation Policy Options (/forums/requests/additional-or-cancellation-policy-options) )]

(Posted May 20, 2024 1:53 PM)

Feature Requests » Additional OR Cancellation Policy Options

[Another topic was closed as a duplicate of this topic ( Cancellation policy options (/forums/requests/cancellation-policy-options) )]

(Posted May 20, 2024 1:53 PM)