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Thank you for fixing the QB customer name issue!! That's a great fix and will save me a bunch of time. Plus the OCD side of me likes tidy data. Good fix!
(Posted Mar 28, 2022 3:24 PM)
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Mar 28, 2022 3:24 PM |
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When a guest wants to extend their stay, you either have to change the current reservation or create a new booking.
I would love to see a feature where we can send a quote out to extend a guest'…
(Posted Mar 28, 2022 3:18 PM)
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Mar 28, 2022 3:18 PM |
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None of the issues I reported have been resolved. I remain frustrated with the integration, but I simply don't have the time to disentangle it. I do wish OR would lower the price given a) all the iss…
(Posted Mar 7, 2022 2:40 PM)
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Mar 7, 2022 2:40 PM |
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I would love this feature as well.
I'd like to be able to automate / send myself (and other key players) various weekly reports. My request is more geared toward financial reports, but also repo…
(Posted Feb 1, 2022 5:00 PM)
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Feb 1, 2022 5:00 PM |
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I would add that essential to this is the ability to prohibit "flips" on certain holidays.
I have a ski rental, so it is common for groups to check in or check out on holidays. I want to continu…
(Posted Jan 25, 2022 12:51 PM)
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Jan 25, 2022 12:51 PM |
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When I get a cancelation / refund through VRBO, etc., your system zeros out the invoice in OR.
Then OR reaches out to QB and zeros out the invoice there.
This is a constant problem for me, …
(Posted Jan 25, 2022 11:32 AM)
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Jan 25, 2022 11:32 AM |
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Grrrr. This is such a frustrating issue for me; I really can't get my head around how it's considered okay for OR to reach back in time and change historical transactions on my QB side. I know you a…
(Posted Dec 10, 2021 7:25 PM)
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Dec 10, 2021 7:25 PM |
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Hi Emma:
I just saw this! Where do I map it on the OR side? I see the "Location" area in the Property setting. But how can I map that to one of the locations in my list on the QB side?
Thanks for yo…
(Posted Dec 10, 2021 7:20 PM)
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Dec 10, 2021 7:20 PM |
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Any progress on this? Seems like a quick fix: If all customer information is equal (address, phone, email, even invoice number), then the FIRST NAME Customer shall be merged with the FIRST NAME, LAST…
(Posted Nov 29, 2021 2:26 PM)
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Nov 29, 2021 2:26 PM |
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I'm trying the Blog and keep getting this error:
"The key is invalid. Key cannot contain unsafe URL characters"
I am not using any grammar in the title or slug and I still get this error. Please…
(Posted Nov 12, 2021 10:15 PM)
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Nov 12, 2021 10:15 PM |
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Never mind. I think I did the Channel Bridge too early -- before the two systems synched. They synched several minutes ago and I re-ran it with success.
(Posted Nov 12, 2021 2:27 PM)
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Nov 12, 2021 2:27 PM |
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I'm getting the following error when I import bookings via Channel Bridge. There are only two records in the file; one is an update to cancel an existing reservation:
"1 row is valid. 1 row is inv…
(Posted Nov 12, 2021 1:40 PM)
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Nov 12, 2021 1:40 PM |
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Final Update: Akia called me back shortly after my conversation with the first rep. They apologized for the misinformation from the first rep, then told me the cost is $119 / month for the basic serv…
(Posted Nov 9, 2021 7:17 PM)
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Nov 9, 2021 7:17 PM |
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Update: I called their sales department and they were very unclear about pricing. The rep told me it would be $3-6 per unit per month, but that there is also a $100 minimum. I asked her to clarify if…
(Posted Nov 9, 2021 2:25 PM)
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Nov 9, 2021 2:25 PM |
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What is the cost per month? They don't list pricing.
(Posted Nov 9, 2021 2:01 PM)
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Nov 9, 2021 2:01 PM |
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Is this only available to API integrations?
Thanks
(Posted Oct 11, 2021 2:56 PM)
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Oct 11, 2021 2:56 PM |
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I would love to display the rate calendar on my hosted website.
I believe it will increase my mid-week rentals, as those nights are considerably cheaper than weekend rates. But even these nights va…
(Posted Sep 29, 2021 11:16 AM)
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Sep 29, 2021 11:16 AM |
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That's exactly it. I had it set to combine rents for widgets.
Thanks for helping me out.
(Posted Sep 3, 2021 11:55 AM)
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Sep 3, 2021 11:55 AM |
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I have a trigger set up to send an email 5 days prior to arrival (at 7 am), to any guest who has not yet signed the rental agreement.
If they fail to sign the agreement, does checking this box me…
(Posted Aug 26, 2021 10:00 AM)
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Aug 26, 2021 10:00 AM |
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My discounts are being applied correctly, but my summary window on the hosted website's "Book Now' function does not show the discount line.
For example, when I create a quote in OR, I see this s…
(Posted Aug 22, 2021 6:57 PM)
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Aug 22, 2021 6:57 PM |
