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Hi, I just sent in a support request and I did not get an autoresponse saying that the request had been received. Should I assume that the request was not received and that I should send it again (I…
(Posted Apr 8, 2024 11:05 AM)
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Apr 8, 2024 11:05 AM |
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Since I'm using OwnerRez, I'm using their "trust accounting model" for my property management clients.
Unless I'm missing a trick, while the accounting makes sense, the banking doesn't. It would …
(Posted Mar 28, 2024 5:26 PM)
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Mar 28, 2024 5:26 PM |
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Good to hear, good to know. So far I'm happy I just get frustrated and stuck from time to time.
(Posted Mar 28, 2024 5:21 PM)
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Mar 28, 2024 5:21 PM |
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The other way to do this is set a higher base price and then use discounts to achieve your pricing. You can do this both on OwnerRez, or if you use a pricing engine like PriceLabs, you may be able t…
(Posted Mar 26, 2024 6:48 PM)
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Mar 26, 2024 6:48 PM |
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I wrote a similar complaint recently. It's far from ideal, but I was encouraged to see that OwnerRez was hiring help-desk personnel.
Personally I think they might be missing a trick because in…
(Posted Mar 26, 2024 6:33 PM)
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Mar 26, 2024 6:33 PM |
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Last night the water went off at a property, in the middle of a cold windstorm. The guest was cool about it. The owner and I agreed to give him a partial refund, which I did, via Airbnb.
Owner…
(Posted Mar 24, 2024 2:56 PM)
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Mar 24, 2024 2:56 PM |
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That bites, but I'm glad you're working on it.
(Posted Mar 2, 2024 3:43 PM)
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Mar 2, 2024 3:43 PM |
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(I tried to find the answer to this but couldn't, so trying here.)
I just set up my first property management property and I got it API-integrated with Airbnb and most things are working, but one…
(Posted Mar 1, 2024 8:01 PM)
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Mar 1, 2024 8:01 PM |
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I was too impatient. Mine happened in about 24-36 hours.
(Posted Feb 7, 2024 12:26 PM)
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Feb 7, 2024 12:26 PM |
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Triffic! I look forward to hearing from you.
(Posted Feb 6, 2024 5:21 PM)
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Feb 6, 2024 5:21 PM |
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It is the Vrbo IPM group that suggested it.
I don't need to reconnect it. I just need to delete it from the Vrbo API. Then I would generate a *new listing* on Vrbo. That may be different than a…
(Posted Feb 6, 2024 4:31 PM)
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Feb 6, 2024 4:31 PM |
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Very long backstory made very short -- in order to take advantage of Vrbo's new listing boost, both Vrbo and OwnerRez reps agree that I need to delete/archive an existing API-connected listing, and t…
(Posted Feb 5, 2024 6:02 PM)
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Feb 5, 2024 6:02 PM |
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Yes! Thank you.
I got it a little wrong at first. For anyone following, here are the exact steps.
1. Click Properties
2. Choose your property
3. On the left menu, select "General In…
(Posted Jan 30, 2024 7:27 PM)
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Jan 30, 2024 7:27 PM |
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I've searched and searched because it seems obvious that there be such a setting, BUT
I can't find where to change the ribbon color of one of my properties.
I can barely read anything becau…
(Posted Jan 26, 2024 11:14 PM)
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Jan 26, 2024 11:14 PM |
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Signal and Telegram too. I'm traveling in Mexico now and everyone uses WhatsApp. Having an SMS integration would be next to useless here. Increasingly I am also using WhatsApp for messaging people …
(Posted Jan 25, 2024 3:26 PM)
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Jan 25, 2024 3:26 PM |
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They typically can in fact stack with themselves, since they're applied as rulesets on the Airbnb calendar you may be able to see this in effect on the Airbnb Dashboard.
Can the stacking behavior…
(Posted Jan 19, 2024 11:23 PM)
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Jan 19, 2024 11:23 PM |
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I appreciate your support. by Paul W (/forums/users/247) – Jan 18, 2024 3:24 PM (UTC)
I appreciate your support as well, so much that I want more of it :-)
(Posted Jan 18, 2024 12:29 PM)
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Jan 18, 2024 12:29 PM |
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In the screenshot from the rate channel test that I have included below, I am confused on multiple levels, and I'm hoping that someone can explain how this works:
(1) What is the difference betwe…
(Posted Jan 17, 2024 1:57 PM)
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Jan 17, 2024 1:57 PM |
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It is now showing active. Thank you.
(Posted Jan 17, 2024 1:23 PM)
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Jan 17, 2024 1:23 PM |
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I just went through the API integration with Vrbo. I have two listings, they are both active on Vrbo but one of them is not active on OwnerRez. I have attempted to sync on several occasions, but th…
(Posted Jan 17, 2024 11:05 AM)
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Jan 17, 2024 11:05 AM |
