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Stuff like this is why I haven't activated OR's SMS feature yet, despite being an early proponent of it and asking to be put in the beta.
I think with as much as the OR system is maturing (including offering channel messaging integrations and SMS functionality), it's past time the OR team develops (or contracts to develop) mobile apps with push notifications and quick access to a messaging inbox. Real...
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...ht be laid out.
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From there, you can add your own text, move stuff around or insert other field codes. You have complete control to do what you want.
Wondering how your changes will look? We've got you covered on that too. Click the "Preview" button at the top,...
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...In the above picture, the top booking is a booking that is not API-connected to the channel and only shows the Channel Bridge import. The bottom booking is API-connected and shows the API-connected stuff along with Channel Bridge stuff next to each other. Over time, we plan to add more information here.
With PMs now using our new "exclude" option on statements, we added Shift + Click so that you c...
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...quotes, and the search page will show the guest and its contact info and notes above any associated bookings, quotes or payments.
Nothing was removed from the search page, just a bunch of cool new stuff was added!
The last new feature to mention (whew! 🤕) is that you can remove or disable owners from the PM area. Make a mistake in your data entry or no longer need to manage an owner's property?...
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...remains the same. If you do happen to be the lucky European merchant that needs this, your guests will see something like this when they're confirming their booking:
For most of you, this new 3DS2 stuff will never be used because you're not a European merchant. However, this work lays the foundation for other security enhancements that might affect you in the future.
We're proud to be one of the...
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...le night/weekend rate for a single season and property. You'll define the season and property by name or ID and then put in the nightly and weekend night rate. Simple!
That's it for the shiny new stuff, but there's a lot more to go through as we move into enhancements and bug fixes... Enhancements & Tweaks
Let's cover the channel stuff first, and we'll start with Airbnb.
We added an option wher...
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Happy Hump day, everyone! 🐫 We have 37 updates to discuss with some exciting new features to start it off. While our focus continues to hover around the PM module, we knocked out some other stuff this week that will fortify the ongoing 2021 roadmap. Here we go.
* New Features
* Enhancements & Tweaks
* Bug Fixes New Features
For years, OwnerRez has tried to guess what your fees types are so th...
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...s... The star rating will only show on Google search results that are these pages on your website:
* Your home page
* Your reviews pages (if you have one showing)
* Specific property pages
So stuff like your FAQ or Availability page won't have a star rating on them when they come up in Google search results.
Another important thing is to understand how the star rating and review count are cal...
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...k.
Last week, we put out a chunky 26 update release with a new video feature and a long-awaited update to our cancellation screen. Let's run through it quickly before you fall asleep from wine and stuffing!
* New Features
* Enhancements & Tweaks
* Bug Fixes New Features
If you use our Hosted Website or WordPress Plugin, you can now show videos in the photo carousel for each property. This ha...
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...his to save the Stripe connection right away and then ask for the settings after the fact. That way, if you click away, the Stripe connection is still saved.
We'll keep our eye on all the new 3DS2 stuff, but if you see something that seems off, let us know right away! Even if you're not a European merchant, keep an eye on your Stripe settings and processing history in OwnerRez and let us know if so...
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...everybody, time to talk updates! This week, we've got a tidy little set of updates (about 16) to go through, all of which are enhancements or bug fixes. No new features to talk about, but the little stuff is important too! 💪
* Enhancements & Tweaks
* Bug Fixes Enhancements & Tweaks
This was a small housekeeping week, so let's hop from lily pad to lily pad here in no particular order...
A long...
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News on which piece in particular? 2022 did bring some big accounting things.
We are currently pushing hard on large PM work (which includes how expenses are handled and also includes some reporting changes), other accounting things, and lots of other stuff.
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...booking for this Friday. Went today to see why I haven't received a signed rental agreement and discovered my email was never sent even though it is set up as a trigger. Went reading through the help stuff and saw this
"If you are using an API connection to Airbnb, TripAdvisor, CanadaStays, or Booking.com - the API connection will not give you the guest's real email address. They only give you a fa...
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...t will come back to OwnerRez.
We have a long-planned update coming (no ETA) to unify the messaging around the guest conversation and provide 2 way email there along with your other SMS and channel stuff. The inquiry records will come into there as well.