Ken T

Joined August 2019
1707 posts
Topic

Feature Requests » Google Vacation Rentals Connectivity Partner

[Another topic was closed as a duplicate of this topic ( Google vacation rentals (/forums/requests/google-vacation-rentals) )]

(Posted Dec 23, 2023 4:09 PM)

General Help and Questions » Lynnbrook - Alert, you have a PCI Non-Compliant MID.

We're not aware of any change in how Lynnbrook handles this.  Please write in to our Helpdesk, and cc Lynnbrook support, so we can get this clarified and make sure the process is as smooth as possibl…

(Posted Dec 23, 2023 4:07 PM)

General Help and Questions » Booking Page: Show prices in other currency

I'd recommend writing in to our Helpdesk for more specific assistance.  Looking at your account, I see that it is configured in USD, so if your QuickBook account is configured for a different currenc…

(Posted Dec 21, 2023 11:58 AM)

General Help and Questions » Airbnb API update to work with Airbnb Winter Release?

Airbnb has neither made nor announced any changes to their API relating to their Winter Release, so, at present there is nothing for us to change.  Did you have a particular feature in mind?

(Posted Dec 7, 2023 10:21 PM)

General Help and Questions » No OwnerRez Help Response

It would seem that, especially since everyone works remotely, you could have staff available at least part-time on weekends to help with urgent issues, and then have their days off during week days. …

(Posted Dec 6, 2023 3:37 PM)

General Help and Questions » No OwnerRez Help Response

OwnerRez is not a domain registrar, and has no control over your DNS settings, so our ability to provide support for DNS issues is quite limited - in some cases we can't even see everything, so can o…

(Posted Dec 6, 2023 2:28 PM)

General Chat » How to optimize your hosted website to increase your rank on Google

Our OwnerRez Hosted Websites are already optimized for discovery and indexing by the major search engines, such as Google.  This can be expected to take time, but there are commonly available tools t…

(Posted Dec 6, 2023 12:56 PM)

Feature Requests » Group properties by location

Yes, in fact, you can do this right now, using Property Tags!  Here's how: https://www.ownerrez.com/support/articles/tags-groups

(Posted Nov 25, 2023 9:38 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Would it not be possible to create a 'Google Vacation Rentals Widget' that MUST be used by those OwnerRez users in order to have Google VR integration? (If an owner doesn't want or care about Google …

(Posted Nov 22, 2023 1:49 PM)

General Help and Questions » Airbnb Super Strict (30) cancelation.

Ordinarily no, though I believe there can be if your account is not based in North America. Here's a bit more information: https://www.ownerrez.com/support/articles/channel-management-api-int…

(Posted Nov 8, 2023 8:18 PM)

General Help and Questions » Button To Force Sync of All Properties for a Channel

As noted above, I'm afraid this is a misunderstanding - OwnerRez already does automatically sync as fast as the channels support.  This does indeed take some time, with some channels more than others…

(Posted Nov 8, 2023 6:16 PM)

Feature Requests » Autoresponder for Airbnb Inquiries / Requests

Yes - very soon now.  :-)

(Posted Nov 1, 2023 5:22 PM)

General Help and Questions » Phishing Email Fraudsters are becoming more and more sophisticated!

Thanks for the timely warning!  If you ever see phishing, please always write in to the Helpdesk and forward the email.  There are actions we can take, to request the domain registrars to take down t…

(Posted Nov 1, 2023 12:10 PM)

Feature Requests » Trigger to send follow up to unbooked quoted inquiries

Yes, this is in the pipeline.  Inquiries triggers is in testing now, and then quotes triggers is after that.

(Posted Oct 31, 2023 6:34 PM)

General Help and Questions » Importing listing from vrbo not working - getting error code 429

Due to a recent unannounced change by Vrbo, the Channel Bridge version in common use is no longer functional.  Our engineers are working on a resolution, and have released an updated version that par…

(Posted Oct 28, 2023 3:55 PM)

Feature Requests » WebApp Notifications on Apple/Android

Yes, push notifications are in development for both iOS and Android.

(Posted Oct 27, 2023 11:15 PM)

General Help and Questions » How do I enable reviews on my hosted website?

Note that, by design, it is not possible for just any old person, visiting your website or in any other way, to write a review.  All reviews must be linked to a specific booking.  That's true whether…

(Posted Oct 27, 2023 3:09 PM)

General Help and Questions » Airbnb email aliases

So, we should take your original template with the rental agreement paste into a channel template with the {BUFIXUP} link. Yes.   With that, they will get the request for contact info and th…

(Posted Oct 26, 2023 8:38 PM)

General Help and Questions » Booking.com - How do you?

I would like to add to what Adria said above.  We are actively working on a vastly improved API connection with Booking.com, which will indeed assist greatly with many, though not all, of the issues …

(Posted Oct 25, 2023 10:59 PM)

General Help and Questions » Booking.com question on final payment

Just to spread some hope here - we are actively working with Booking.com to develop a vastly improved method of connecting and configuring your account, which we believe will resolve many of these co…

(Posted Oct 25, 2023 10:54 PM)