Ken T

Joined August 2019
1707 posts
Topic

General Help and Questions » Syncing Confusion

Yes, you do indeed need to have your property details in OwnerRez.  While you can certainly set them up manually there, it's much faster and more efficient to import them using our tool for that purp…

(Posted Jan 23, 2023 3:57 PM)

General Help and Questions » Filters for iCal export links

After discussions with Vrbo, they aren't going to do anything from their end, and the general consensus is that it's not a good idea to have a special iCal export that doesn't include Vrbo bookings. …

(Posted Jan 23, 2023 11:12 AM)

Feature Requests » Mutual Blocking Start/Stop dates

I'm not clear on what you're asking for that is not already possible manually? To use your example - During peak season, we only want to allow booking of the Parent Unit A (keep the child units b…

(Posted Jan 23, 2023 11:07 AM)

Feature Requests » Cancellations & Security Deposits

Yes, this is a known issue that is considered to be a bug.  We're making changes to how this works.

(Posted Jan 23, 2023 11:05 AM)

General Help and Questions » Discounts: Airbnb vs. Beyond Pricing

Normally, you wouldn't want to set up a Length-of-Stay discount in Beyond Pricing - you'd do that in OwnerRez: https://www.ownerrez.com/support/articles/length-of-stay-discounts Similarly for…

(Posted Jan 21, 2023 7:22 PM)

Feature Requests » Cancellation Policy visible on Hosted Websites

I've talked to Engineering and they agree, this needs improvement.

(Posted Jan 20, 2023 4:17 PM)

General Help and Questions » Gross revenue per owner for 1099-MISC

We are working on improved year-end reports, as discussed over here: https://www.ownerrez.com/forums/requests/year-end-statement-for-pm#70197 There's some more ideas here: https://www.own…

(Posted Jan 19, 2023 8:26 PM)

Feature Requests » Google Free - Listing API Connection

Integration with Google Vacation rentals is currently in progress.  More information available here: https://www.ownerrez.com/forums/requests/google-vacation-rentals-connectivity-partner

(Posted Jan 19, 2023 4:38 PM)

General Help and Questions » Go-Live Starting checklist

Sounds like our general setup checklist? https://www.ownerrez.com/support/articles/setup-checklist

(Posted Jan 19, 2023 10:37 AM)

Feature Requests » NEARBY PLACES & ACTIVITIES: WE NEED MORE OPTIONS FOR "TYPE" ON THE DROP DOWN MENU

Our lists of these options are based on what is offered by the major listing channels.  It wouldn't do much good for us to add a new one that isn't used anywhere else.

(Posted Jan 19, 2023 10:33 AM)

General Help and Questions » Inquiries vs Inbox

This is part of a long-term plan to integrate with multiple different communications channels.  But it's more complicated than you might think, because different channels support different functions.…

(Posted Jan 19, 2023 10:32 AM)

General Help and Questions » Any sites using the Wordpress plugin?

Hi Ryan, Here are several public websites using our WordPress plugin, in combination with our regular Widgets: https://portlandecohouse.com/ https://padrevacation.com/ https://mypawso…

(Posted Jan 19, 2023 10:30 AM)

Feature Requests » Autoresponder for Enquiries for other platforms (Airbnb, Booking.com, VRBO etc)

Unfortunately, at present the Autoresponders don't work for Airbnb / with Airbnb internal messaging.  This is planned for the future.

(Posted Jan 19, 2023 10:28 AM)

General Help and Questions » Disclose camera's

Here's some discussion of that: https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-quirks#security-cameras https://www.ownerrez.com/support/articles/chan…

(Posted Jan 11, 2023 4:05 PM)

General Help and Questions » Syncing Error

Honestly it could be anywhere... We're looking into adding some tools to perhaps find and identify the problem field, but that may be awhile.

(Posted Jan 10, 2023 11:02 PM)

Feature Requests » Affirm payment option

We've looked into some of these, and while we always want to keep an open mind, we weren't impressed by the value-add - the costs seemed to be excessive, as well as certain technical aspects that wou…

(Posted Jan 10, 2023 2:41 PM)

Feature Requests » Affirm payment option

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/buy-now-pay-later-options-such-and-paypal-or-other-payment-option-integration-solutions)]

(Posted Jan 10, 2023 2:41 PM)

Feature Requests » Custom Reports

Unfortunately, at present it is not, though this is planned for the future.

(Posted Jan 9, 2023 8:34 PM)

Feature Requests » Buy now pay later options such and Paypal or other payment option integration solutions

We've looked into some of these, and while we always want to keep an open mind, we weren't impressed by the value-add - the costs seemed to be excessive, as well as certain technical aspects that wou…

(Posted Jan 9, 2023 6:18 PM)

General Help and Questions » Conditions for Custom Fields

There is not, and, I'm not sure this would be a good idea, as by default OwnerRez stores guest data basically forever, but IDs do expire.

(Posted Jan 9, 2023 4:28 PM)