This support article is out of date. For more current and complete instructions, please see the Trigger Examples support article.
Sometimes a guest forgets to sign your Rental Agreement. If you'd like to give them a nudge, you can use this email Template to remind them.
Sample Email Template
Subject:
Don't Forget to Sign Rental Agreement for {PDISPNAME}
Body:
Hi {CFIRST},
Thanks again for booking {PDISPNAME}!
I notice we don't have your signed Renter Agreement. As a reminder, this needs to be taken care of for your reservation to be finalized. If you've changed your mind, don't hesitate to let us know.
Please take a minute to click on the following link and sign the agreement.
e-Signature form for Booking # {BID}
If the above link does not work, please copy and paste the URL below to access the Rental Agreement for signature.
{BUFIXUP}
If you could take care of this ASAP, that will complete your booking for {PDISPNAME}. If we do not hear from you in the next 24 hours we will assume you are no longer interested and will cancel your booking.
Let me know if you have any questions.
{MYFIRST}
Create Trigger
Now you need to create a trigger to send this email to the guest a certain number of days after booking. Make sure the trigger is set up so it ONLY goes to guests who have not signed an agreement. Here's how that should look:
For other examples of email Templates, check out the Email Template Library - Overview.